Job
Description
Experience 2 5 Years (preferably in Software Deployment, System Integration, IoT, or Energy Management Solutions) Languages Proficiency in Tamil & English About The Role We are looking for enthusiastic and technically skilled Solution Support Engineers with a strong background in software installation, system integration, and customer support. This role offers a unique blend of software deployment and real-world implementation, focused on delivering advanced Energy Management and Digitalization Solutions to industrial and commercial customers across Tamil Nadu. You will play a crucial role in ensuring smooth software integration with on-site devices, setting up customized dashboards, providing technical training, and offering post-installation support. Key Responsibilities Install, configure, and deploy Energy Management Software (EMS), IoT platforms, and associated solutions at customer sites. Integrate and network field devices such as multifunction meters, PQ meters, gateways, and sensors with software platforms. Establish and maintain reliable data communication from field devices to cloud/on-premise software systems. Design and customize dashboards, Single Line Diagrams (SLDs), and automated reports as per customer needs. Troubleshoot and resolve software-related and connectivity issues during and post-deployment. Collaborate with internal development and project teams to ensure seamless project execution. Conduct client training on software usage, data visualization, and reporting functionalities. Attend service calls and provide timely on-site or remote technical support. Candidate Profile Diploma / B.E. / B.Tech in Computer Science, Information Technology, Software Engineering, or related fields. Strong foundation in software deployment, system integration, and networking fundamentals. Experience working with RS485, Modbus, MQTT, LoRa, WiFi, GPRS communication protocols. Hands-on experience in PC/server operating systems (Windows/Linux) and cloud-based IoT platforms. Familiarity with database systems, API integrations, and dashboard/BI reporting tools. Understanding of energy meters and field device connectivity is desirable (domain training can be provided). Exposure to Spinning/Textile plant environments would be a plus. Willingness to travel extensively across Tamil Nadu (up to 70% fieldwork). Strong interpersonal skills and a customer-centric mindset. Excellent communication skills in Tamil & English. Preferred Skills Experience with Energy Management Systems (EMS) or SCADA platforms. Knowledge of Linux, Windows, databases, and cloud platforms. Experience with data loggers, MQTT-based systems, and API integrations. Familiarity with dashboard designing tools and BI reporting platforms. Other Details Position Type : Full-Time Remuneration : As per industry standards, based on experience Travel : Extensive up to 70% fieldwork within Tamil Nadu (ref:hirist.tech) Show more Show less
