Educational Counselor

Job Description

The Education Counselor will be responsible for guiding potential students through their educational journey by providing information about available courses and career opportunities. This role requires proactive outreach and face-to-face counseling to convert leads into successful enrolments. Key Responsibilities: 1. Lead Management: a. Make outbound calls to prospective students from the provided leads, introducing them to our academic programs. b. Respond to inquiries via phone, email, and other communication channels to address any questions or concerns. 2. Face-to-Face Counseling: a. Provide in-person counseling sessions for walk-in students, assessing their needs and recommending suitable courses. b. Offer tailored guidance based on each student's academic background, career aspirations, and personal interests. 3. Follow-ups: a. Regularly follow up with leads through calls or messages to ensure a smooth enrollment process. b. Maintain an organized database of leads, ensuring each prospect is properly tracked throughout the counseling process. 4. Product Knowledge: a. Develop a deep understanding of the company’s academic offerings, including courses related to GIS, engineering, and drone services. b. Effectively communicate course benefits, fee structures, job placement assistance, and other relevant details to prospective students. 5. Collaboration with Educational Institutions: a. Work on building relationships with universities and other educational bodies for potential partnerships or collaborations. 6. Administrative Duties: a. Maintain accurate records of all counseling sessions and lead interactions. b. Support administrative tasks related to admissions, scheduling, and course inquiries. Qualifications & Skills: ● Educational Background: MBA or Bachelor's degree with relevant experience. ● Experience: At least 1 year in education counseling or a similar role, with proven expertise in both phone-based and face-to-face counseling. ● Skills: Excellent communication in English and Hindi (both verbal and written), confident presentation skills, and the ability to build rapport with students. ● Preferred: Prior experience in counseling for educational institutions or student recruitment. Why Join Us? ● Dynamic Role: Help students shape their futures while working in an innovative and growing industry. ● Career Development: Opportunities to expand your skills in a high-demand sector with career advancement potential. Show more Show less