Education Loan Manager

Job Summary:

The Loan Manager will oversee and manage the entire loan application process for students seeking education loans. This role involves evaluating loan applications, coordinating with loan counsellors, ensuring compliance with financial regulations, and managing relationships with lending partners. The Loan Manager will play a critical role in ensuring a seamless and efficient loan disbursement process while maintaining high levels of customer satisfaction.

Key Responsibilities:

• Student Relationship

  • - Call on prospected leads and addressing queries and concerns from students and their families regarding the loan process.
  • - Maintain regular communication with applicants to update them on the status of their loan applications.

• Loan Application Management

  • - Review and evaluate loan applications for students seeking education loans, ensuring all required documentation is complete and accurate.
  • - Assess the creditworthiness of applicants and make decisions on loan approvals based on company policies and guidelines.
  • - Collaborate with loan counsellors to assist students in understanding loan terms, repayment schedules, and other key details.

• Lending Partner Coordination

  • - Act as the primary point of contact between the education loan marketplace and its lending partners, such as banks and NBFCs.
  • - Negotiate terms and conditions with lending partners to secure favourable loan options for students.
  • - Coordinate with lending partners to facilitate timely loan disbursement and resolve any issues that may arise during the process.

• Team Leadership

  • - Lead and manage a team of loan counsellors, providing guidance and support to ensure the smooth functioning of loan operations.
  • - Conduct regular training sessions for the team to keep them updated on the latest loan products, policies, and regulations.

Qualifications:

• Bachelor's degree in Finance, Business Administration, or a related field. A Master's degree is a plus.
• 2-5 years of experience in loan management, preferably in education loans or retail banking.
• Strong understanding of financial regulations and compliance requirements related to loans.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management abilities.
• Proficiency in financial software and CRM systems.
• Excellent communication and interpersonal skills.