Education Counsellor

Job Description

Shift Time : 12:00PM - 9:00PM Working Days : Monday-Saturday ( 2nd and 4th Saturdays off + Sunday Fixed off) About Work ........... Tuition is seeking a highly motivated and customer-focused Admission Counsellor (K-12) tojoinour team. The ideal candidate will be responsible for guiding prospective students and their parentsthrough the admission process, providing information on programs, and ensuring a smooth enrollment experience. Key Responsibilities: 1. Student and Parent Engagement: ● Provide detailed information about K-12 education options, curricula, and school offerings toprospective students and their parents. ● Address inquiries related to admission requirements, process, and deadlines. ● Assist parents and students in selecting the most suitable educational programs based ontheir needsand preferences. 2. Admission Process Management: ● Guide students and parents through the entire admission process, from application submissiontofinal enrollment. ● Collect and verify required documents for the admission process, ensuring accuracy andcompleteness. ● Maintain and update records of applicants in the CRM system, ensuring timely follow-ups andupdates. 3. Relationship Building: ● Develop and maintain strong relationships with prospective students, parents, and schools. ● Provide personalized counseling and advice to ensure a positive admission experience. ● Conduct follow-up calls and emails to track the progress of applications and conversions. 4. Coordination & Collaboration: ● Collaborate with the academic and operations teams to ensure all admission requirements aremet. ● Assist in organizing admission events, orientations, and seminars for prospective students andparents. 5.Reporting and Documentation: ● Maintain accurate records of counseling sessions, student applications, and admission statuses. ● Provide regular reports on admission progress, including conversion rates and feedback fromparentsand students. Qualifications & Skills: ● Bachelor’s degree in Education, Business Administration, or a related field. ● 2-4 years of experience in counseling, admissions, or customer service, preferably in the K-12 sector. ● Excellent communication and interpersonal skills. ● Ability to build rapport and trust with students and parents. ● Strong organizational and multitasking skills. ● Proficiency in CRM systems and Microsoft Office. ● Ability to work independently and as part of a team. Benefits: 1. Competitive salary with performance-based incentives. 2. Opportunities for career growth and professional development. 3. A collaborative and supportive work environment. 4. Exposure to the education sector and an opportunity to make a positive impact. 5. Comprehensive training and resources for success. 6. Fresher Candidates will have the 3 Months of on job Training ( OJT ) and according to performance theywill begetting the PPO which will be upto 3LPA. 5. Incentives will be based on their incentive structure provided by their reporting manager. Priority: Immediate Joiner Note : Necessary Training will be provided to the candidate.