Ecommerce Manager

Responsibilities:

As an E-commerce Asst. manager in our organization, you will oversee our team and optimize our clients online presence and client seller account performance across multiple platforms. Your role will encompass the following key responsibilities:

Channel Management :

Manage a team and oversee the enhancement of product listings on Amazon, Flipkart, Meesho, Ajio, Myntra, etc., to ensure that product information, images, and pricing are accurate and compelling.

Monitor our team and make sure Regularly update and optimize product listings to improve search visibility and sales performance.

Sales Strategy:

Analyze and monitor sales performance data, identifying trends and opportunities for growth.

Platform Compliance :

Maintain an awareness of changes in platform algorithms and rules in order to maintain optimal performance.

Analytics and Reporting :

Analyze key performance indicators and make data-driven decisions using analytics tools.

IMPORTANT JOB FUNCTIONS:

• Manage business operations on marketplace channels such as Amazon, Flipkart, Myntra, Nykaa, etc., ensuring optimal product visibility and sales performance.
• Develop and execute e-commerce sales strategies to meet revenue and growth targets, including cross-selling and upselling techniques.
• Oversee product listing, catalog management, seller accounts, promotional deals, customer returns, and complaint resolution.
• Ensure all marketplace and company website content is accurate, up-to-date, and aligned with trading and marketing objectives.
• Analyze weekly, monthly, quarterly, and yearly sales data to identify trends and areas for improvement, generating actionable insights for our clients business growth.
• Manage e-commerce our clients relationships, evaluate our clients seller account performance, and resolve disputes or cases as needed.
• Ensure our KAM develop and execute annual marketing plans for our clients' online seller accounts.
• Conduct competitor analysis regularly to track market trends and maintain strong product visibility.
• Guide the team in preparing daily, weekly, and monthly MIS reports.
• Coordinate with our Clients and for smooth online business operations.
• Take ownership of the Profit & Loss (P&L) for the overall e-commerce business.