Ecommerce Manager

As an E-commerce Manager at Mosaic Wellness, you will be responsible for overseeing and managing the complete P&L of a specific marketplace channel across our various health and wellness brands. Your role will involve negotiating and managing relationships with marketplace account managers, strategically managing the brand's presence and performance on the marketplace platform, and developing strategies to optimize product listings and enhance visibility. You will take full ownership of the Profit & Loss for the assigned marketplace channel, ensuring revenue growth and profitability. This includes monitoring and optimizing operational costs, discounts, promotions, and commissions to maintain healthy margins. Additionally, you will be responsible for conducting sales forecasting and budgeting for the channel in alignment with overall business goals. Your role will also involve planning and executing sale events on marketplaces, optimizing ad spend, and running performance-driven marketing campaigns. By analyzing customer reviews, feedback, and trends, you will develop actionable insights to improve sales and enhance the customer experience. Collaboration with supply chain and operations teams will be crucial to ensure proper inventory planning, availability, and fulfillment. Mitigating issues such as out-of-stock situations, overselling, or delayed deliveries by maintaining an optimal stock-to-sales ratio will be part of your responsibilities. You will be expected to track and report key performance metrics, such as Net revenue, conversion rate, ACoS, and RoAS, providing actionable insights to drive growth and profitability. Conducting competitor analysis to identify market trends, pricing strategies, and new growth opportunities will also be essential. Your role will require strong analytical and problem-solving skills, proficiency in tools like Excel and marketplace dashboards, excellent communication, and negotiation skills to liaise with internal teams and external partners. Being self-motivated, target-driven, and able to thrive in a fast-paced environment will be key to succeeding in this role. Qualifications & Skills: - Bachelor's degree in Business, Marketing, or related field; MBA is a plus - 3-6 years of experience in managing e-commerce operations, preferably for a D2C website or on marketplaces - Strong analytical and problem-solving skills - Proficiency in Excel and marketplace dashboards - Excellent communication and negotiation skills - Self-motivated and target-driven with the ability to thrive in a fast-paced environment,