eCommerce Experience Manager

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

An experienced eCommerce Experience Manager with a strong focus on leveraging data-driven insights to enhance digital experiences on B2B websites. Proven ability to drive conversion rates, improve product visibility, and deliver seamless, user-centric online journeys. Adept in applying UX principles to optimize performance and support business growth. Core Responsibilities & Achievements: Developed and executed user-focused strategies to improve website performance and increase conversion rates. Managed eCommerce projects end-to-end, ensuring timely delivery and alignment with business objectives. Identified key opportunities across the customer journey using analytics and behavioral data. Collaborated with cross-functional teams including design, development, and marketing to implement effective digital initiatives. Drove customer satisfaction and revenue growth through continuous improvement of the digital experience. Designed and launched personalized campaigns that enhanced engagement and increased conversion rates. Led the planning and scheduling of website and landing page rollouts. Analyzed website performance metrics and translated data into actionable insights. Conducted A/B and multivariate testing to validate and optimize UX and conversion strategies. Mapped customer journeys and worked alongside UX designers to ensure intuitive and seamless navigation. Delivered consistent performance reports (weekly, monthly, quarterly) to stakeholders with insights on visitor behavior. Demonstrated strong analytical skills, customer journey understanding, and eCommerce expertise, particularly within the software industry. Proficient in tools such as Google Optimize, Adobe Target, and Tableau Show more Show less

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