ECOM Manager

Role: ECOM Manager Exp:8-10years Job location: Hyderabad Roles & Responsibilities Ø Responsible to Manage all e Business activities and assimilating the best practices Ø Design effective strategies and assist the team to implement all development strategy Ø Analyze all information and recommend improvements to all development procedures. Ø Design and prepare reports for all e business metrics for various online platforms like eBay, Flipkart, Amazon & Quikr Ø Manage various internal data sources and web analytics tools to enhance customer experience Ø Monitor all online sources and recommend changes required for the growth of business Ø Coordinate with internal departments to ensure delivery of all internal resources on time Ø Ensure accuracy of postings and endorse exclusive plans to promote ecommerce Ø Evaluate all ecommerce transaction and recommend improvements Ø Develop customer experience and support all external partners and provide sustenance to all associates Ø Accomplish all growth intents and develop all enrichments to direct supply network Ø Prepare reports to be presented to Management and interpret all data Ø Supervise all product design and ensure compliance to all product guidelines Ø Coordinating with Direct Channels to improve market strategies Ø Prepare plans for ecommerce infrastructure team for all worldwide sites Ø Coordinate with internal team to ensure the dispatches on time Ø Prioritize assignments and recommend ways to increase revenue. Ø Monitoring performance of team frequently and maintain optimal level of customer services all times to increase the sale. Ø Payment reconciliation time to time. Ø 2.)Managing claims & returns. Ø 3.)Stock reconciliation across FC’s. Ø 4.)Competitor analysis. Ø 5.)Maintaining the account health across all parameters 360 degree Show more Show less