E-commerce Manager

Job Summary:

We are seeking an E-Commerce Specialist to join our dynamic team. The role involves managing product listings, handling orders and inventory, ensuring optimal performance of our Fulfillment by Amazon (FBA) operations across India, managing product reviews, and analyzing online sales reports to drive business growth.

Key Responsibilities:

• E-commerce and Q-commerce Listing Optimization:
• Create, update, and optimize product listings across multiple e-commerce and Q-commerce platforms.
• Ensure product information, images, and descriptions are accurate and aligned with brand standards.
• E-commerce and Q-commerce Order/Inventory Management:
• Manage daily order processing and ensure timely fulfillment of orders.
• Track and manage inventory levels across all e-commerce platforms, ensuring stock availability and minimizing stockouts.
• Coordinate with suppliers and internal teams for inventory replenishment and stock forecasting.
• E-commerce FBA PAN India:
• Oversee and manage FBA operations for e-commerce platforms, specifically Amazon, ensuring smooth operations across PAN India.
• Work closely with the Amazon team to resolve FBA-related concerns and ensure compliance with Amazon’s policies.
• Listing & Reviews Management:
• Monitor and respond to customer reviews, feedback, and ratings across e-commerce platforms.
• Handle any product-related queries or complaints to maintain a positive customer experience.
• Online Sales Reporting & Analysis:
• Generate and analyze online sales reports to track key performance indicators (KPIs) such as sales volume, conversion rates, and ROI.
• Prepare regular performance reports and provide insights to senior management for data-driven decision-making.

Required Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2-4 years of experience in e-commerce or Q-commerce operations, with a strong focus on listing optimization, inventory management, and sales performance analysis.
• Proficient in e-commerce platforms such as Amazon, Flipkart, and other Q-commerce platforms.
• Familiarity with Amazon FBA operations and the Indian e-commerce landscape.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

• Food provided
• Health insurance

Schedule:

• Day shift
• Fixed shift

Ability to commute/relocate:

• Anand, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-Commerce: 4 years (Required)

Location:

• Anand, Gujarat (Required)

Work Location: In person