E - Commerce Executive

Responsibilities

• Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc. ).
• Ensure all listings are live, updated, and correctly mapped to categories.
• Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfilment.
• Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts.
• Upload new products with accurate titles, descriptions, bullet points, and keywords.
• Work with the content and design team to ensure images and details meet platform guidelines.
• Analyse product performance, sales reports, and customer feedback to identify trends and improvement areas.
• Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc. ).
• Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc. ).
• Ensure correct setup of discounts and offers on marketplaces.
• Track returns, wrong product claims, and customer complaints raised on marketplaces.
• Coordinate with the customer support and warehouse team for quick resolution.
• Share daily / weekly reports on sales, returns, and marketplace performance with management.
  

Requirements

• Knowledge of major marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc. )
• Familiar with Unicommerce / Shopify / Seller Panels.
• Good Excel and reporting skills.
• Understanding of listing optimisation and keyword usage.
• Strong coordination and follow-up skills.