E Commerce Executive (Male)

We are seeking a dynamic and detail-oriented E-Commerce Executive (Night Shift) to manage and optimize our online marketplaces and platforms. The ideal candidate will play a crucial role in handling product listings, promotions, order processing, inventory management, reporting, and customer communications, while aligning with international time zones and clients.

Key Responsibilities

• Manage product listings, descriptions, prices, and promotions across various e-commerce platforms (Amazon, eBay, Shopify, etc.)
• Ensure data accuracy and content optimization for better visibility and ranking
• Handle daily order processing, returns, refunds, and shipment coordination
• Monitor inventory levels and coordinate with relevant teams for restocking
• Analyze platform performance using dashboards, analytics, and generate reports
• Support in creating, updating, and executing promotional campaigns
• Coordinate with internal teams (graphic, content, development) for listing and update requirements
• Respond to customer queries and complaints (email/chat) in a timely and professional manner
• Stay updated with latest e-commerce trends, tools, and algorithm changes
• Maintain dashboards and track KPIs like CTR, conversion rates, and ROI from different platforms

Required Skills & Qualifications

• Bachelor’s degree in Business, IT, Marketing, or a related field
• 1–3 years of experience in e-commerce operations (experience in IT services is a plus)
• Proficient in Excel, MS Office, and platforms like Amazon Seller Central, Shopify, Magento, etc.
• Basic knowledge of SEO and digital marketing for e-commerce is a bonus
• Excellent written and verbal communication skills (English)
• Willingness to work night shifts and coordinate with international teams
• Detail-oriented with strong analytical and organizational skills

Preferred Skills

• Experience working with CRM, ERP, or project management tools
• Ability to multitask and work independently under minimal supervision
• Familiarity with international e-commerce compliance and policies

Job Type: Full-time

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person