Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Noida
>
NTT DATA Business Solutions
>
Dynamics power platform support analyst

Dynamics power platform support analyst

NTT DATA Business Solutions

4 - 5 years

6 - 7 Lacs

Noida

Posted:2 days ago| Platform:

Apply

Skills Required

Support Analyst Technology consulting Time management Artificial Intelligence Service desk Javascript microsoft Customer engagement Technical support CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 329269

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Dynamics power platform support analyst to join our team in Ban/Hyd/Chn/Noida/Gur, Karn taka (IN-KA), India (IN).

The Role

The Microsoft Dynamics365 and Power Platform Support Analyst will be responsible for undertaking support, maintenance and development tasks on the Dynamics365 and Power Platform estate for a large NTT DATA client in the public sector. This role will lead the service, from taking transition of the D365 and Power Platform estate from the current team to helping establish a fully fleshed out service.

The person playing this role will build working relationships with key client, incumbent and NTT DATA stakeholders, including other NTT DATA technical support and engineering teams.

The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice.

The Opportunity

You will be working as part of our Microsoft Business Applications team to support our client in resolving their incidents and service requests. You will also be working on processing small to medium development/enhancement requests for existing clients and looking for opportunities to improve solutions where appropriate.
There will be a strong focus on troubleshooting and problem solving. You will need to be comfortable picking up existing solutions and reviewing how things are configured/developed, and use supporting documentation to help troubleshoot issues.
You will be working across a range of clients and industries.
Core technologies you will be working with day-to-day are Dynamics 365 (Customer Engagement/CRM), C# plugins, JavaScript and Power Automate.
You will gain experience of working with a range of other technologies related to the Dynamics 365 and Power Platform stack.
There will be the flexibility to improve ways of working between the teams and help define more structured processes to improve efficiency.

The Person

Excellent must have technical skills in:
- Dynamics 365 (Customer Engagement/CRM)
- Excellent development skills in plugins (C#) and JavaScript
- Power Automate
- Managing solutions using Azure DevOps pipelines.
Nice to have skills in:
- Power Apps Portal
- Power Apps
- Power BI
- Azure Logic Apps
- Azure Functions
- Azure WebJobs

A strong attention to detail and excellent troubleshooting/problem solving skills.
The ability to work independently and as part of a development or service desk team.
Excellent communication skills.
Help to train and mentor more junior colleagues.
Responsible for synchronising Dev, Test, Training, Pre Prod and Production Environments.
BAU support on various priority levels (P1 (High), P2, P3 P4 (Low)) and bug-fixing.
Effective time management skills with the ability to work on multiple tasks simultaneously requiring experience with prioritizing tasks due to shifting priorities, fluctuating workloads, and deadline pressures.

Mock Interview

Practice Video Interview with JobPe AI

Start Support Analyst Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Javascript Skills

Practice Javascript coding challenges to boost your skills

Start Practicing Javascript Now

NTT DATA Business Solutions

612 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Dynamics power platform support analyst