Duty Manager

Job Title: Duty Manager
Location: Kamal Farms Resort, Shahapur
Company: Kamal Hospitality
Experience Required: Minimum 5 years in a resort or hospitality environment
Food & Accommodation: Provided

About Us

Kamal Bliss Resort, nestled in the scenic landscape of Shahapur, is a premium getaway destination offering serene stays, fine dining, and curated experiences for families, corporates, and holiday seekers. We take pride in delivering exceptional guest service and a memorable hospitality experience.

Job Summary

We are looking for a dedicated and experienced Duty Manager to oversee the daily operations of Kamal Bliss Resort. The ideal candidate should have a strong background in hospitality, excellent leadership skills, and a passion for guest satisfaction. This role requires hands-on management, staff coordination, and ensuring seamless guest experiences.

Key Responsibilities

• Supervise and coordinate all departments including front office, housekeeping, food & beverage, and maintenance.
• Ensure smooth check-in/check-out operations and manage guest relations effectively.
• Handle guest complaints promptly and professionally, turning negatives into positives.
• Monitor daily resort operations, ensuring adherence to service standards and safety protocols.
• Lead and motivate resort staff to maintain high service standards and staff morale.
• Manage daily reports, occupancy data, and coordinate with the General Manager on performance and operational issues.
• Conduct regular property inspections to ensure cleanliness, maintenance, and presentation standards.
• Ensure compliance with health and safety, hygiene, and legal requirements.
• Assist in training new staff and conducting performance reviews.

Requirements

• Minimum 5 years of experience in a similar role in a resort, hotel, or hospitality setup.
• Strong leadership and decision-making abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Proficient in resort/hotel management software (PMS) and basic computer skills.
• Flexible to work in shifts, weekends, and holidays as per resort needs.

Perks & Benefits

• Competitive salary package
• Food and accommodation provided by the resort
• Opportunity to work in a peaceful and beautiful environment
• Career growth opportunities within the organization

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 3 years (Required)

Work Location: In person