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6.0 years
0 Lacs
hyderabad, telangana, india
On-site
Role overview: Blue Spire is looking for a Data Analyst to join our growing data team. The ideal candidate will play a key role in ensuring the authenticity, integrity, and usability of data from diverse sources. You will work closely with data scientists and business stakeholders to transform raw data into actionable insights, support solution implementation, and drive data-driven decision-making. Key Responsibilities: Perform data profiling across data lakes, files, and other data sources to ensure quality and usability. Ensure data authenticity, integrity, and reliability across all datasets. Collaborate with data scientists and business stakeholders to understand business requirements and provide guidance on solution implementation. Collect and integrate data from multiple sources including databases, APIs, and third party platforms. Clean, pre process, and standardize data, handling missing values, correcting errors, and ensuring consistency. Structure and transform raw data into usable formats for analysis and modeling. Prepare datasets for modeling, including splitting into training and testing sets and maintaining quality standards. Conduct exploratory data analysis (EDA) to understand data distributions, correlations, and anomalies. Apply statistical techniques to identify trends, patterns, and insights that support decision-making. Qualifications: Graduate in Statistics, Mathematics, Computer Science or MBA in Data Science / Business Analytics. Strong understanding of data profiling, cleaning, and preparation techniques. 6+ years of proficiency in SQL, Python, or R for data analysis and preprocessing. Familiarity with data visualization tools (e.g., Power BI, Tableau, matplotlib, seaborn). Knowledge of statistical methods and machine learning basics is an advantage. Strong communication and problem-solving skills with ability to collaborate across teams.
Posted 8 hours ago
0.0 - 2.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Posted 8 hours ago
4.0 years
0 Lacs
hyderabad, telangana, india
On-site
Role: L2 SOC Location: Hyderabad Shift Timings: Rotational about alliantgroup alliantgroup is a professional services firm that provides tax consulting and compliance services to businesses in the United States. The company was founded in 2002 and is headquartered in Houston, Texas. alliantgroup services are focused on helping businesses claim tax credits and incentives that they are entitled to under various federal and state programs. These credits and incentives are designed to encourage businesses to invest in certain types of activities, such as research and development, energy efficiency, and hiring employees from certain disadvantaged groups. alliantgroup services include helping businesses identify and claim these credits and incentives, as well as providing guidance on compliance with the relevant regulations. alliantgroup is headquartered in Houston, Texas with additional offices located in Austin, Boston, Chicago, Indianapolis, New York, Irvine, Sacramento, Washington, D.C.; and Bristol and London in the U.K. More about our culture and why we love alliantgroup https://youtu.be/nM_9fXXwyrg https://youtu.be/erJobvthqRw alliantgroup India Talent Pvt. Ltd: alliantgroup started its operations in India in the year 2020 with a world-class office in Hyderabad to provide Tax, Advisory, Audit and Accounting services. alliantgroup India Talent comprises a team of skilled professionals who address the most pressing needs of U.S CPA Firms. We work with the best talent and ensure our clients get top quality services they need. We are currently a family of 1000+ employees. Our people and culture set us apart as a firm, and our team includes professionals from a diverse array of fields, including business, engineering, software development, law, and accounting. Alliant Cybersecurity Alliant Cybersecurity created a full-service cybersecurity consultancy for American businesses. We are technology and vendor agnostic and have a customizable security plan that can be made to fit any business’s needs. Our team has seasoned penetration testers, auditors, technologists, and security analysts to help with client’s needs whether it’s a one-time project or permanent outsourced cybersecurity to our Managed Security Operations Center. We are here as an extension of client’s team, offering straightforward solutions to everyday cybersecurity challenges especially in the moments that matter most. Role Overview Alliant Cybersecurity is seeking an experienced Level 2 analyst based in Hyderabad to help expand its Cybersecurity and Risk Advisory practice. This position primarily supports US-based customers and requires flexibility to work during US business hours. What You'll Do: Security Operations & Investigation: Lead deep-dive investigations of escalated L1 incidents Analyze data from multiple security tools and sources Participates to crisis management by providing support to the incident handler and the SOC Level 3 analysts Create reports and visualizations of security attacks Use Case Fine tuning, New Use case creation Tracks trends for metrics and reporting Works on the decrease of false positives Maintain the detection rules database Trending and correlation of monitored events to build new Indicators of Compromise (IOC), attack attribution and helping establish countermeasures increasing cyber resiliency Customer Engagement: Participates to recurring meeting with the customer as the technical referent. Provides recommendations or workarounds to the customer in order to reduce business impact Leads and participates to the continuous improvement of the service (detection level, process, operational procedures, service efficiency, service reporting) Supports the customer for the remediation of incidents Supports the SOC manager for the reporting of the activity. Continuous Improvement: Drive improvement plans and documentation Mentor L1 analysts Work independently on complex analyses Maintain process/procedure documentation Support CISO, CIO, and Head of SOC during incidents Lead continuous service improvement initiatives Coordination with ISMS core team to support ISMS activities and implantation strategies at the company. Education: Bachelor’s degree in computer science, Engineering, or other related discipline. Certifications: Professional Security certifications are a plus (CISSP preferred.) What are we looking for: Minimum 4 years of SOC experience Expert knowledge in: Computer Forensics Reverse Engineering IDS/SIEM/Log Management Threat Intelligence Malware Analysis EDR & Incident Response Vulnerability Management Essential Skills: Rigorous process adherence and attention to detail Strong time management and multitasking abilities Information security mindset Team leadership capabilities Excellent analytical and problem-solving skills Outstanding communication and documentation abilities Autonomous and self-organized Experience in tactical coordination during incidents What we offer: With us, there are always opportunities to break new ground. We empower you to take the organization to the next level with the versatile experience that you bring in. We trust you with responsibility early on and support you in all ways to make this organization as trusted partner to the customers and a great place to work for the employees. Join us and bring your curiosity to life!
Posted 8 hours ago
500.0 years
0 Lacs
delhi, india
On-site
About Us We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence in India, UAE & UK with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods. https://spirit.rebelfoods.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe https://spirit.rebelfoods.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8 https://spirit.rebelfoods.com/winning-the-last-frontier-for-consumer-internet-5f2a659c43db https://spirit.rebelfoods.com/a-unique-take-on-food-tech-dcef8c51ba41 About the role : ● The role of Cluster Business Manager would entail managing a set of key corporate accounts within the specified territory. ● The role will involve extensive business partnering with B2B & Corporate houses to establish strong partnerships & long term business relations ● As the Territory Business Manager you would be solely responsible for driving and growing the business across a multitude of B2B clients and key accounts. Candidate Requirements: We are looking out for someone who can come onboard to play this very dynamic and collaborative role. Following is the background we are looking for :- ● 5+ years of experience in Business Development, B2B/Corporate Sales or Account Management, Client Facing Roles. ● Excellent negotiation and influencing skills, extremely comfortable with managing the key decision makers. ● The person should have a high level of ownership in getting the things done, by coordinating with different internal and external stakeholders. ● A go-getter person,comfortable to work in a very fast paced startup environment . ● Good interpersonal and relationship-building skills. ● A good track record of success in your career and an ability to influence and effectively communicate at every level. ● Should be smart enough to take the decisions at his/her end and open to innovate and believe in trying new & different things to drive the business. ● Excellent communication skills - oral and written Candidate Responsibilities : ● Need to explore the food business from all the out of home avenues like corporate , events, corporate tie ups , bulk orders, housing societies etc. ● Passionate about people, enjoy building and managing relationships, empathetic and quickly able to establish rapport with the key stakeholder like society manager/chairman, corporate admin, event organizer etc. ● Identify and open to look out for different places for exploring from food trucks, placing the food counters, corporate parks , festivals / events etc. ● Build a good business funnel in order to achieve monthly /quarterly business goals. ● Keep adding/converting new big housing societies, B2B customers and becoming their preferred partner for food ordering.
Posted 8 hours ago
7.0 years
0 Lacs
navi mumbai, maharashtra, india
On-site
Responsibilities Drive business planning, forecasting, and KPI tracking. Cross-functional execution with Sales, Marketing, CRM, Tech, HR & Finance. MIS and dashboard management with insights for leadership. Ensure SOP adherence and process improvements. Must-Haves: 4–7 years of experience in Strategy / Business Operations / Consulting. Strong in Excel and PowerPoint. Immediate availability. Qualifications : Engineering graduation + MBA (Tier-2).
Posted 8 hours ago
2.0 years
0 Lacs
gurugram, haryana, india
On-site
Who Are We Looking For? We are seeking talented and creative individuals who are passionate about making a difference. Join our dynamic, fast-paced environment where you will hone cross-functional skills and create a global impact. Key Responsibilities Strategize and Lead Marketing Initiatives- Develop and execute both online and offline marketing strategies for target segments across the US, Europe, Asia, and Australia. Product Marketing Ownership- Spearhead end-to-end product marketing through email campaigns, market research, and the development of brand assets such as case studies and marketing collateral. Content Creation and Design- Create compelling content and visually engaging materials that drive product adoption, generate buzz, and resonate with our SaaS audience. User Engagement Analysis- Analyze user engagement metrics and campaign responses to assess marketing effectiveness and recommend actionable improvements. Client Communication Management- Handle marketing-related client queries and maintain proactive communication to ensure satisfaction and engagement. Cross-functional Collaboration- Work closely with Product, Account Management, Content, and Design teams to deliver excellent user experiences and foster community engagement. Performance Reporting- Prepare and present key performance metrics to clients and senior management. Requirements Undergraduate degree with specialization in Marketing, Business, or Economics. Minimum 2 years’ experience in digital marketing, social media marketing, or email marketing, preferably within a SaaS-based organization. Demonstrated experience in content writing and design, with a creative approach to marketing challenges. Strong skills in marketing strategy, creative writing, and client relationship management. Ability to collect, organize, analyze, and disseminate significant amounts of information to drive data-informed decisions. Excellent interpersonal, presentation, and communication skills paired with strong business acumen. Flexible, responsive, and able to prioritize multiple tasks, reprioritize as needed, and work with urgency to meet deadlines. Proven ability to liaise with cross-functional teams (Content, Account Management, Design, Product, etc.) to deliver impactful results.
Posted 8 hours ago
2.0 years
9 - 10 Lacs
bengaluru, karnataka, india
On-site
About The Company Our client is transforming the way businesses tap into data-driven intelligence for growth. They offer a powerful B2B platform that blends AI-generated insights with a verified database of decision-makers, enabling sales, marketing, and GTM teams to generate qualified leads, understand buyer personas, and build authentic professional relationships. About The Role As an Account Executive, you will help customers succeed with the company’s AI-powered people-intelligence platform. You’ll nurture strong post-purchase relationships, ensure clients fully leverage key features, and drive measurable business impact. Your mission is to deliver a seamless experience that turns satisfied customers into loyal, long-term partners. Key Responsibilities Onboarding & Training: Lead smooth customer onboarding and deliver engaging product-training sessions. Customer Relationship Management: Serve as the main point of contact, providing tailored support for post-purchase needs. Customer Satisfaction: Conduct proactive check-ins, address challenges promptly, and maintain high satisfaction levels. Retention & Loyalty: Demonstrate ongoing value, mitigate concerns, and drive renewals. Problem Resolution: Troubleshoot issues, collaborating with internal teams for swift resolution. Maximize Platform Utilization: Guide clients through advanced features and share best practices for ROI. Drive Renewals & Upsells: Spot upsell opportunities and align evolving needs with the platform’s offerings. Feedback Loop: Collect actionable feedback and partner with product teams to enhance user experience. Trusted Advisor: Position yourself as a strategic partner who helps clients achieve business goals. What You’ll Need ? ~2 years’ experience in customer success, account management, or another client-facing role. Strong interpersonal and communication skills to build trust and rapport. Proactive, problem-solving mindset with the ability to anticipate customer needs. Capacity to juggle multiple accounts and priorities in a fast-paced environment. Familiarity with SaaS or HR-tech tools (nice to have, not mandatory). Passion for driving customer success, retention, and loyalty. Bonus Points For Experience in a startup or high-growth SaaS environment. Knowledge of customer-success metrics (NRR, CSAT, Health Scores). Prior sales or relationship-management background. Why Join Us? Join a fast-growing, innovative SaaS company. Work with a passionate team that values customer impact. Shape customer-success strategies from the ground up. Enjoy competitive salary, benefits, and flexible work arrangements. Skills: account management,Customer Retention,B2B Sales,problem-solving,client-facing roles,customer,customer health metrics,B2B Saas,customer growth,Customer Acquisition,Up-selling,Customer Communication
Posted 8 hours ago
10.0 years
0 Lacs
india
On-site
Sales Manager (Karnataka, AP & Telangana)— Toys & EdTech Company: STEM Play Labs Location: Bengaluru/Hyderabad (extensive regional travel) Employment: Full-time About Us We design export-ready, screen-free STEM toys made in India. Flagship lines: Wonder Briks™ (patent-applied construction system) and Picto Math™ (math card game). Role Summary Own revenue and distribution for your region across distributors, modern trade, general trade, and schools. Build the network, land listings, drive sell-through, and report market intelligence. Key Responsibilities Distributor development: Identify, appoint, and manage regional distributors; set targets, pricing, and trade terms. Retail execution: Secure listings in modern trade & key independents; ensure planograms, visibility, and promotions. Schools/B2B: Drive institutional sales (chains, premium schools, activity centers). Forecast & CRM: Monthly/quarterly forecasting, funnel hygiene in CRM, beat plans, and secondary sales tracking. Team build-out: Hire/coach ASMs/TSIs/promoters; run training and market work-withs. Market intel: Report pricing, competition, FOS feedback, and activation ideas. What Success Looks Like (KPIs) 0–90 days: Appoint 5–8 active distributors; close 50–80 priority outlets; 100% top-10 city coverage in region. By 6 months: Achieve ≥90% of quarterly target; top-25 doors with visibility assets; school program launched in ≥3 cities. Run rate: Forecast accuracy ±15%; secondary/primary ratio ≥ 0.8; CRM compliance 100%. Requirements Experience: 5–10 years in FMCG/Toys/Stationery/Ed-toys; proven distributor & MT relationships in region. Commercial: Strong P&L, pricing, trade schemes, collections, and compliance. Execution: Hands-on market working, launches, demos, events; comfortable with weekend activations. Language: English + key regional language(s) (e.g., Kannada, Telugu, Hindi) Tools: CRM/Excel/PowerPoint; driving license preferred. Nice to Have Prior Toy/STEM/educational category experience; school channel relationships; promoter team management. Compensation & Benefits Competitive fixed + performance incentives, travel reimbursement, benefits, and rapid growth path (e.g., Regional Sales Manager track). How to Apply Fill the attached Google link : https://docs.google.com/forms/d/e/1FAIpQLSdIzmG4vzs2gsc01qtvSFyyzMEqhLh-l5A6MA3bO0OfnS_emQ/viewform?usp=preview #Hiring #SalesManager #RegionalSalesManager #ToyIndustry #EdTech #IndiaJobs #SalesJobs #STEMJobs #STEMPlayLabs #HiringIndia #BengaluruJobs #Hyderabadjobs
Posted 8 hours ago
1.0 - 3.0 years
0 Lacs
india
Remote
Are you obsessed with crafting marketing campaigns that actually drive sales? Do you thrive on analyzing numbers, optimizing funnels, and ensuring every marketing dollar delivers a strong ROI? If yes, we’re looking for you! ABOUT: 📌 Experience: 1-3 years 📌 Work with fast-growing eCommerce brand 📌 Location: Remote 📌 Compensation: Competitive & based on experience 📌 Flexible hours & performance-driven growth REQUISITES: ✅ 1-2 years of experience in digital marketing, performance marketing, or brand strategy ✅ Strong understanding of Meta Ads, PPC, email marketing, social media, and content marketing ✅ Data-driven mindset—you love tracking performance metrics & optimizing campaigns ✅ Experience with tools like Google Analytics, HubSpot, or equivalent marketing platforms ✅ Excellent copywriting & communication skills—you can craft messaging that converts ✅ Proactive & ambitious—you don’t just execute, you strategize & improve DAY-TO-DAY: 📌 Develop & execute multi-channel marketing strategies that drive sales & brand growth 📌 Manage paid ad campaigns (Google Ads, Meta Ads, etc.) to maximize ROI 📌 Own email marketing campaigns, ensuring high engagement & conversions 📌 Work with designers & developers to align marketing efforts 📌 Analyze campaign performance & continuously optimize for better results 📌 Write compelling marketing copy aligned with brand messaging ABOUT YOU: ✨ You take initiative & solve problems before they arise 📊 You love data and making informed decisions 📈 You’re always learning & improving your craft 🗣️ You can clearly communicate ideas & collaborate effectively WHY WORK WITH US ✨ Work with International eCommerce Brand 🏡 Fully Remote & Flexible Work Environmens 🎉 Annual Company Retreat 🤝 Fun & Supportive Tea 🥂 Weekly Fri-Yay Calls 🚀 Hands-on Experience with Growth Strategies Ready to level up your marketing game? Apply now!
Posted 8 hours ago
2.0 years
0 Lacs
india
Remote
About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home. Our Website - https://www.gohighlevel.com/ YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ Our Customers: HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. Requirements: At least 2 years of IT systems administration experience. A high level of communication skills, advanced Excel skills and exceptional time management are essential requirements for this role. Solid technical skills—deep familiarity with Apple products and technologies and G-Suite. Ability to work in conjunction with our Global IT vendor. Clear communicator with exceptional written and collaboration skills. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions and develops project plans; Support with communicating changes and progress; Ability to complete projects on time and within budget. Responsibilities: Act as a resource for our internal leadership team and team members to support their needs using excellent communication skills with a focus on customer satisfaction and high-quality, consistent service delivery. Support onboarding and offboarding of team members with asset management, system and SaaS tool needs. Enter contract management information, if applicable. Act as a liaison to our external IT Partners to support the procurement of equipment and accessories for new hires. Responsible for ensuring all new hires are set up for success with their IT needs. Work with the People Ops team to arrange for equipment to be transferred between team members and/or our equipment provider in a timely manner. Ownership of all global tracking of assets and transfers of assets. Partner with our Global IT vendor on tickets in the Software Asset Management queues, take ownership of tickets and work to resolve or reassign to correct the queue as applicable. Support the organization with procuring new partners as the company expands into new countries. API integrations, research and implementation if needed. Accountable for creating, uploading, deleting members to distribution lists. Updating email signatures with transfers/promotions. Ownership of our IT vendors. Implementation of a new company systems related to People Operations - responsible for all aspects including project management, approval, change management, etc. Obtain quotations from vendors as needed for systems. Reconcile between purchase orders and invoices for assets and record them in a timely manner. Resolve all accounts issues and take ownership of ensuring accounts are processed. EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Posted 8 hours ago
8.0 years
0 Lacs
mysore, karnataka, india
On-site
Location: Mysore (Work from Office) Experience: 6–8 years Employment Type: Full-time About the Role We are seeking a dynamic HR Manager with expertise in APAC region recruitment , team leadership , and client engagement for managed services projects . The ideal candidate will manage end-to-end recruitment, lead the HR team, and collaborate with clients to acquire and deliver staffing solutions across APAC. The role requires flexibility with working hours to align with multiple APAC time zones. Key Responsibilities: 1. Recruitment & Talent Acquisition (APAC): Drive and manage full-cycle recruitment across multiple APAC countries. Partner with business leaders to understand workforce needs and market trends. Build a robust talent pipeline for niche and high-volume roles. Ensure compliance with APAC labor laws and hiring regulations. 2. Team Management: Lead and mentor the recruitment/HR team to meet hiring targets. Provide guidance and training on recruitment strategies and client management. Track and optimize recruitment KPIs to ensure performance excellence. 3. Business Development & Managed Services: Engage with clients across APAC to understand their HR and staffing requirements. Identify and acquire new Managed Service Projects and outsourcing opportunities. Prepare proposals and support business growth initiatives. Build strong long-term relationships with clients and stakeholders. 4. HR Operations & Stakeholder Management: Manage escalations and ensure smooth service delivery. Align HR strategies with business needs and client expectations. Oversee reporting, compliance, and HR analytics related to recruitment. Required Skills & Qualifications: Bachelor’s/Master’s degree in HR, Business Administration, or related field. 6–8 years of HR experience with at least 3–4 years in APAC recruitment & staffing. Proven track record of handling a team and delivering hiring targets. Experience in acquiring and managing managed service/staffing projects . Strong client management, communication, and negotiation skills. Flexibility to work across multiple APAC time zones. Preferred Skills: Experience with MSP/RPO or staffing solutions. Familiarity with ATS and HRMS tools. Exposure to IT and non-IT hiring across different industries. Key Competencies: Strong business acumen and relationship-building ability. Strategic mindset with a hands-on approach. Ability to multitask and meet deadlines in a fast-paced environment. Excellent interpersonal and problem-solving skills. Work Mode: On-site – Mysore Office (Flexible with timings to support APAC time zones).-5:30am till 3:30pm.
Posted 8 hours ago
15.0 years
0 Lacs
india
Remote
Job Description: Program Release Manager Industry : Logistics & Supply Chain Who do we look for? We’re looking for a strategic, detail-oriented, and collaborative Program Release Manager who thrives in fast-paced, cross-functional environments. You are a strong communicator, a problem-solver, and someone who can coordinate multiple moving parts without losing sight of the bigger picture. You take ownership, drive alignment, and are passionate about delivering smooth, high-quality software releases in the M&A Program. Main Responsibilities: As a Program Release Manager, you will oversee the planning and execution of software releases, ensuring alignment across various teams and adherence to quality standards. Define, manage, and communicate release plans, milestones, and cut-off dates across multiple product streams. Coordinate release windows and cycles in alignment with product roadmaps and organizational priorities. Collaborate with engineering, QA, product, DevOps, and business stakeholders to ensure readiness and alignment for each release. Act as a single point of contact for all release-related communication and coordination. Identify and manage release risks and issues, ensuring appropriate mitigation strategies are in place. Evaluate and manage change requests that may impact release scope, timelines, or quality. Enforce release standards, policies, and quality gates across all environments. Maintain detailed release documentation, including runbooks, change logs, and post-release reports. Drive improvements in automation, CI/CD pipelines, and release tooling to streamline delivery and reduce manual effort. Track release metrics (e.g., deployment success rate, cycle time, change failure rate) and generate insights for continuous improvement. Oversee release validation, early-life support, and incident triage following deployments. Key Requirements: 15+ years of experience in Release Management, Program Management, or a related role in software development or IT operations. Proven track record of managing complex, cross-functional software releases in Agile, Scrum, or hybrid environments. Strong understanding of the Software Development Life Cycle (SDLC) and DevOps principles. Hands-on experience with release management tools like Jira, Confluence, Azure DevOps, Git, Jenkins, or ServiceNow. Experience coordinating across multiple teams and delivering concurrent releases. Knowledge of risk management, change control, and production deployment processes in cloud and on-premises environments. Exceptional communication, coordination, and stakeholder management skills. Strong analytical and problem-solving abilities, with a focus on continuous improvement. Nice to Have: Familiarity with ITIL or SAFe (Scaled Agile Framework) is preferred. Other Details: This role is open to both remote and on-site candidates. The position requires collaboration across global teams and offers an opportunity to work in a dynamic and ever-evolving industry focused on logistics and supply chain solutions.
Posted 8 hours ago
10.0 years
0 Lacs
india
On-site
Regional Sales Manager (West)— Toys & EdTech Company: STEM Play Labs Location: Mumbai/Pune (extensive regional travel) Employment: Full-time About Us We design export-ready, screen-free STEM toys made in India. Flagship lines: Wonder Briks™ (patent-applied construction system) and Picto Math™ (math card game). Role Summary Own revenue and distribution for your region across distributors, modern trade, general trade, and schools. Build the network, land listings, drive sell-through, and report market intelligence. Key Responsibilities Distributor development: Identify, appoint, and manage regional distributors; set targets, pricing, and trade terms. Retail execution: Secure listings in modern trade & key independents; ensure planograms, visibility, and promotions. Schools/B2B: Drive institutional sales (chains, premium schools, activity centers). Forecast & CRM: Monthly/quarterly forecasting, funnel hygiene in CRM, beat plans, and secondary sales tracking. Team build-out: Hire/coach ASMs/TSIs/promoters; run training and market work-withs. Market intel: Report pricing, competition, FOS feedback, and activation ideas. What Success Looks Like (KPIs) 0–90 days: Appoint 5–8 active distributors; close 50–80 priority outlets; 100% top-10 city coverage in region. By 6 months: Achieve ≥90% of quarterly target; top-25 doors with visibility assets; school program launched in ≥3 cities. Run rate: Forecast accuracy ±15%; secondary/primary ratio ≥ 0.8; CRM compliance 100%. Requirements Experience: 5–10 years in FMCG/Toys/Stationery/Ed-toys; proven distributor & MT relationships in region. Commercial: Strong P&L, pricing, trade schemes, collections, and compliance. Execution: Hands-on market working, launches, demos, events; comfortable with weekend activations. Language: English + key regional language(s) (e.g., Hindi, Marathi, Gujarati) Tools: CRM/Excel/PowerPoint; driving license preferred. Nice to Have Prior Toy/STEM/educational category experience; school channel relationships; promoter team management. Compensation & Benefits Competitive fixed + performance incentives, travel reimbursement, benefits, and rapid growth path (e.g., National Sales Manager track). How to Apply Fill the attached Google link : https://docs.google.com/forms/d/e/1FAIpQLSdcPz1jlyti_cCk5aWE37GaXpUjct6qZkoGXVMfb5j4jb_35Q/viewform?usp=preview #Hiring #SalesManager #RegionalSalesManager #ToyIndustry #EdTech #IndiaJobs #SalesJobs #STEMJobs #STEMPlayLabs #HiringIndia #MumbaiJobs #Punejobs
Posted 8 hours ago
10.0 years
0 Lacs
india
On-site
We are looking for a seasoned Principal QA Engineer to lead our QA strategy and raise the bar on product quality. This role offers the chance to work on diverse projects, driving both manual and automated testing in a fast-paced environment. What you’ll do: Lead test strategy, automation, and performance testing efforts. Mentor engineers and champion best practices in QA. Drive UI automation with Cypress & TypeScript , API testing with Postman , and performance testing with K6 . Promote accessibility standards (Wave, AudioEye) and CI/CD test integration. Leverage AI-first testing approaches to reduce reliance on manual test scripts. What we’re looking for: 10+ years in test automation. Hands-on with Cypress, TypeScript, K6, Postman. Strong knowledge of CI/CD, accessibility, and automation frameworks. Excellent problem-solving, collaboration, and leadership skills.
Posted 8 hours ago
3.0 years
0 Lacs
india
Remote
Our Core Values Quality with Pragmatism: We aim for excellence with a focus on practical solutions. Extreme Ownership: We own our work and its outcomes fully. Proactive Collaboration: Teamwork elevates us all. Pursuit of Mastery: Continuous growth drives us. Effective Feedback: Honest, constructive feedback fosters improvement. Client Success: Our clients’ success is our success. Experience Level This role is ideal for engineers with 3+ years of hands-on software development experience, particularly in Flutter and React at scale. Role Overview If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on! What You'll Do Develop and maintain user-facing features using React.js and related tools. Implement and manage state management solutions such as Redux, Zustand, or Context API. Create functional components and reusable custom hooks to optimize code structure and performance. Write and maintain testable code using Jest or similar testing frameworks like React Testing Library or Mocha. Integrate applications with RESTful APIs and GraphQL endpoints. Write clean, maintainable, and scalable code adhering to clean code principles. Leverage JavaScript (JS) and TypeScript (TS) to build robust and type-safe applications. What We're Looking For Strong hands-on experience with Flutter and Dart. Proficiency in designing and developing mobile applications for both Android and iOS platforms. Familiarity with state management solutions such as Provider, Riverpod or Bloc. Experience in integrating Firebase services (e.g., Firestore, Authentication, Push Notifications). Good understanding of Version Control Systems like Git. Knowledge of mobile design principles, patterns, and best practices. Experience with publishing applications on the Google Play Store and Apple App Store. Experience in implementing Test-Driven Development (TDD) practices. Expertise in creating and managing unit, widget, and integration tests in Flutter. 4+ years of professional experience in Flutter app development. What We Offer Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning. Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. Cutting-Edge Projects: Work on exciting projects with the latest AI technologies Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. And More: Extra perks to support your well-being and professional growth. Work Environment Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 8 hours ago
56.0 years
0 Lacs
hyderabad, telangana, india
Remote
Join our Supplier Governance Team as a Supplier Governance Officer (SGO) and play a key role in the Macquarie Asset Management’s (MAM) transformation journey. Our team collaborates with global teams, including public and private Investment divisions, and work closely with relationship managers, suppliers, and internal teams such as cyber, risk, and legal. This is an exciting opportunity to be part of MAM's dynamic environment as we embrace change and innovation. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? In this role, you will be responsible in overseeing and managing the relationships and performance of suppliers to ensure compliance with company policies and procedures, industry regulations, and contractual obligations. You will monitor supplier performance, conduct risk assessments, and implement governance frameworks that drive continuous improvement and value creation. What You Offer 3-5 years of experience in supplier management, procurement, or a related role Proven track record of managing supplier performance and applying governance framework Good understanding of the Service Provider Standard and/or Policy Strong analytical and problem-solving skills Proficiency in supplier management software and tools (ideally using Process Unity - MySupplier) We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. What We Offer Benefits At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers Company-subsidised childcare services 2 days of paid volunteer leave and donation matching Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We’re trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.
Posted 8 hours ago
5.0 years
0 Lacs
india
Remote
About CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. With offices in the US, Canada, Australia & India and with the team of 150+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress. Please follow us here: Company Name : CloudLabs Inc. Website : cloudlabsit.com https://cloudlabsit.com/ LinkedIn : CloudLabs Inc https://www.linkedin.com/company/cloudlabs-inc/ Job Description: In this role, you will work closely with cross-functional teams to analyze, design, test and support enhancements to our Salesforce Service Cloud environment. This role is ideal for an experienced analyst with a deep understanding of Service Cloud functionalities and proven track record of collaborating with various functional teams. You will serve as the liaison between business stakeholders and the Salesforce technical team, focusing on process improvement, automation, and user experience within the Service Cloud environment. Essential Functions Gather, document, and analyze business requirements for enhancements within Salesforce Service Cloud. Translate requirements into detailed user stories, acceptance criteria and functional specifications. Understand current customer support processes and identify areas for optimization or automation. Collaborate with business and technical teams to design robust and scalable solutions for case management, omni-channel routing, knowledge base, entitlements, and service analytics. Coordinate and support UAT and change management efforts. Ensure alignment of system design with Service Cloud best practices. Monitor system performance and drive continuous improvements post-deployment. Partner with key stakeholders to develop training materials and user documentation. Knowledge, Skills & Abilities Salesforce certifications such as Service Cloud Consultant, Business Analyst, or Administrator strongly preferred Experience working with Jira, Confluence, and Agile methodologies Experience with integrations between Salesforce and other enterprise systems (SAP, Vonage, AI tools, etc.) Minimum Education and Work Experience Required Bachelor’s degree in Business, Information Systems, Computer Science, or related field. 5+ years of experience as a Salesforce Business Analyst or Consultant. 3+ years of hands-on experience with Salesforce Service Cloud , including case management, workflows, omni-channel support, entitlements, SLAs, and reporting. Strong experience in documenting business requirements and translating them into technical deliverables. Excellent communication skills and comfort working with both technical and business stakeholders. Ability to work independently and hit the ground running in fast-paced environments
Posted 8 hours ago
0 years
0 Lacs
india
On-site
Job Title:* Business Development Manager – Large-Scale Energy Storage Solutions (India Market) *Location:* New Delhi/Mumbai/Bengaluru *Employment Type:* Full-Time *Department:* Sales & Business Development *Reports To:* Director of Sales, APAC Job Overview As the Senior Sales Manager, you will lead the sales strategy for large-scale energy storage products (e.g., grid-scale BESS, solar+storage hybrid systems) in India. You will identify high-potential opportunities, build relationships with key stakeholders (utilities, IPPs, renewable developers, etc.), and close deals to achieve revenue targets. This role requires deep market knowledge, technical acumen, and a results-driven mindset. Key Responsibilities 1. Market Penetration: - Develop and execute sales strategies to capture market share in India’s utility-scale and C&I energy storage sectors. - Identify and prioritize prospects, including utilities, renewable energy developers, EPC contractors, and industrial clients. - Leverage existing networks and build new partnerships to drive pipeline growth. 2. Client Engagement: - Lead end-to-end sales cycles, from initial outreach to contract negotiation and closure. - Deliver tailored technical and commercial proposals, emphasizing ROI, regulatory compliance (e.g., SECI, state tenders), and system performance. - Collaborate with engineering and finance teams to design cost-competitive solutions. 3. Market Intelligence: - Monitor policy developments, grid regulations, and competitor activity. - Provide insights to shape product positioning and pricing strategies for the Indian market. 4. Cross-Functional Leadership: - Work with marketing to create localized campaigns, case studies, and whitepapers. - Support post-sale activities, including project handover to execution teams. 5. Targets & Reporting: - Achieve quarterly/annual sales targets for megawatt-hour (MWh) deployments. - Maintain CRM updates and provide forecasts to senior management.
Posted 8 hours ago
0 years
0 Lacs
india
Remote
Please read the entire JD and the link to actually apply for the job is in the JD. Fill that form if you want to be considered for the role ( https://forms.gle/zZi6TQpkyQWQRHEJA) Are you tired of generic job posts that lack transparency and leave you wondering about your role, growth opportunities, and the interview process? At Skai Lama, we do things differently. We believe in providing all the information upfront so you can make an informed decision about joining us. What's the role? As a Customer Support Specialist, you’ll be responsible to work with brands who install our apps to ensure they see success with our app as soon as possible. More details about the role, career path, what the week could look like for this role is detailed below. But first, let’s start with understanding more about Skai Lama! So, What's Skai Lama? We help E-commerce and D2C Brands worldwide increase Average Order Value, Conversion and Retention. With a suite of four Shopify Apps and more in development, we currently serve over 8000+ E-commerce stores globally. Where are we in our journey? We’ve built 7 apps out of which we consider 3.5 as successful or on the path to succeed. We’ve made countless mistakes in the past and will continue to make more in the future. However, we’ve always learnt from those and figured out a way to make a comeback. That’s what defines us and that’s also we’ve built a profitable business. We’re a 30 member team, growing profitably. Not just cash flow positive, or EBITDA positive, we believe that business exists to drive Net Profits and that’s what we do. And yes, we pay Income Tax to the Government. 😅 In the future, we’ll continue to find interesting opportunities at the intersection of E-commerce, Software and AI to help brands make more money or save time! Team, culture & stuff Yeah yeah, every company out there writes about values and culture that are great to hear, but are rarely practiced internally. Not us. Here are some of our core values to give you a sense of who we are as a team: Customer First. In Business, especially SaaS, only way to win is by truly being customer first. Unless we can identify and build what customers want, it’ll never work. We need to obsess about customers. Every decision that we make should be kept while keeping the Customer at the centre of our universe. Create the AI Powered Future - Embrace AI. To learn. To Deliver value to Customers. To fire yourself from a job. The only way to survive in the post AI world is to figure out how to unleash AI in every aspect of our jobs. We win if we can do this with an open mind. At the individual level. At the team level. At the product level. At the org level. AI is how we survive. AI is how we thrive. Master the Details, Master the Craft. Caring about the craft is the only way to stand out in the post AI world. Everyone can get shoddy job done, thanks to AI. We have to pride in our work and make sure its our best possible work put out for our customers to experience. The organization can’t afford to have folks cutting corners. We perfect our craft by setting a high bar. For Us and For people we work with. Quality with Velocity - Seems counter-intuitive to have both Obsessing over details and Speed in our value system. All we need to do is pick less things to work on, but the ones you do, obsess over the details. With AI, its easy to be fast while caring about the details. Speed + Craft is a muscle that we can build and compound over decades Act with Agency and Respect - We take initiatives and drive results (high agency), it doesn’t matter what your role is, high agency is the single biggest factor of a successful career. With Agency comes respect. We’ll always act with deep respect for our customers and team members. This includes valuing everyone’s time, collaborating authentically, enabling each other, and being reliable and transparent in our commitments. Ultimately, our success is a collective effort – it's about "We," not "You vs Me." There’s no place for petty politics, inter-team rivalries, ego battles at Skai Lama. Experiments Fail, People Don’t. At Skai Lama, you will never, ever be questioned for making a mistake for the first time. We only care about not repeating the same mistake? Why is this important? Because at the core, companies are built with rapid experimentation. And rapid experimentation results in rapid failures. We are all for experiments failing. As they say, you either win or you learn. When we do fail, its not the people who failed. It’s the experiment that failed, and through iteration, we’ll figure out a way to win. Document. Document. Document. Without Documenting, we can’t leverage AI to delivery compounded returns. Documentation is how we win in the long term. All of us need to OBSESS over documentation, playbooks, processes. Push each other to do this. In the short term, its painful, but that’s the only way to win long term. Non-negotiable in order to be successful in the kind of business we are building. Not convinced yet? Okay, here’s the fun stuff: We’re fully remote in India. Work from wherever you want. Two Off-sites in a Year - A working offsite and a vacation offsite. 📄The role & what we are looking for At Skai Lama, we value your growth and believe in providing opportunities for career advancement. As a high-performing Customer Service Specialist, you will have the potential to progress within our organization. You can choose to grow within the Customer Success domain OR your career growth could lead to the role of a Product Analyst, where you would have the opportunity to shape the direction of our products, work closely with the development team, and contribute to product strategy and roadmap decisions. Responsibilities : As a Customer Success Lead, you play a vital role in ensuring customer satisfaction and driving the success of our organization. With over 8000+ active merchants, we need your expertise to ensure our customers are successful. Managing team of Customer Support Agents, Onboarding Specialists and Customer Success members to ensure that our customer get a stellar experience. Deep understanding of our products to assist customers with product-related questions, troubleshooting technical issues, and providing solutions. Leading CS Ops and processes to identify opportunities for higher productivity or better customer experience Effectively documenting customer interactions, including issues, resolutions, and feedback. Collaborating with the development team to address and resolve complex customer issues. Identifying recurring customer queries and issues and proactively working towards creating solutions and FAQs. Staying updated with product knowledge and new features to provide accurate information to customers. Collecting customer feedback and providing insights to improve product features and user experience. Must Haves: Excellent written and verbal communication skills in English. Previous experience of managing a team Strong interpersonal skills and the ability to build rapport with customers. Patience and empathy to handle customer complaints and provide effective solutions. Proactive problem-solving skills to address customer issues efficiently. Good-to-Haves: Familiarity with Shopify and/or Shopify Apps Familiarity with customer support tools, especially Crisp Basic technical knowledge to troubleshoot and assist customers with software-related queries. Ability to work independently and collaboratively in a remote team environment. Prior experience in a customer support role is a plus. Responsibilities : As a Customer Service Specialist, you play a vital role in ensuring customer satisfaction and driving the success of our organization. With over 8000+ active merchants, we need your expertise to ensure our customers are successful. Assisting customers with product-related questions, troubleshooting technical issues, and providing solutions. Effectively documenting customer interactions, including issues, resolutions, and feedback. Collaborating with the development team to address and resolve complex customer issues. Identifying recurring customer queries and issues and proactively working towards creating solutions and FAQs. Staying updated with product knowledge and new features to provide accurate information to customers. Assisting with user onboarding and providing training to customers on using our products effectively. Collecting customer feedback and providing insights to improve product features and user experience. Must Haves: Excellent written and verbal communication skills in English. Strong interpersonal skills and the ability to build rapport with customers. Patience and empathy to handle customer complaints and provide effective solutions. Proactive problem-solving skills to address customer issues efficiently. Good-to-Haves: Familiarity with customer support tools, especially Crisp Basic technical knowledge to troubleshoot and assist customers with software-related queries. Familiarity with basic CSS is a huge bonus, You will be trained on this either ways Ability to work independently and collaboratively in a remote team environment Prior experience in a customer support role is a plus What's the interview process like? We have a 7-day process wherein we ensure that we roll-out the offer in 7 days or get back to you with a reason why we can’t go ahead with your application. Here’s what the process looks like: Step 1: You apply for the job by filling in this form - https://forms.gle/zZi6TQpkyQWQRHEJA Step 2: Quick intro call with the founders Step 3: Solve an assignment Step 4: A round where we evaluate your assignment along with you Step 5: One round of interview to gauge if you are a good culture fit Step 6: Job Offer (contingent on the above steps) If you are passionate about providing exceptional customer support and want to be part of a dynamic team, with the opportunity to contribute to product management functions, we would love to hear from you. To apply, please fill out this form - https://forms.gle/zZi6TQpkyQWQRHEJA
Posted 8 hours ago
0 years
0 Lacs
india
Remote
Please read the entire JD and the link to actually apply for the job is in the JD. Fill that form if you want to be considered for the role - https://forms.gle/HHha276E8hfAyezHA Are you tired of generic job posts that lack transparency and leave you wondering about your role, growth opportunities, and the interview process? At Skai Lama, we do things differently. We believe in providing all the information upfront so you can make an informed decision about joining us. What's the role? As an Onboarding Specialist, you’ll be responsible to work with High Value Customers who install our apps to ensure they see success with our app as soon as possible. More details about the role, career path, what the week could look like for this role is detailed below. But first, let’s start with understanding more about Skai Lama! So, What's Skai Lama? We help E-commerce and D2C Brands worldwide increase Average Order Value, Conversion and Retention. With a suite of four Shopify Apps and more in development, we currently serve over 8000+ E-commerce stores globally. Where are we in our journey? We’ve built 7 apps out of which we consider 3.5 as successful or on the path to succeed. We’ve made countless mistakes in the past and will continue to make more in the future. However, we’ve always learnt from those and figured out a way to make a comeback. That’s what defines us and that’s also we’ve built a profitable business. We’re a 30 member team, growing profitably. Not just cash flow positive, or EBITDA positive, we believe that business exists to drive Net Profits and that’s what we do. And yes, we pay Income Tax to the Government. 😅 In the future, we’ll continue to find interesting opportunities at the intersection of E-commerce, Software and AI to help brands make more money or save time! Team, culture & stuff Yeah yeah, every company out there writes about values and culture that are great to hear, but are rarely practiced internally. Not us. Here are some of our core values to give you a sense of who we are as a team: Customer First. In Business, especially SaaS, only way to win is by truly being customer first. Unless we can identify and build what customers want, it’ll never work. We need to obsess about customers. Every decision that we make should be kept while keeping the Customer at the centre of our universe. Create the AI Powered Future - Embrace AI. To learn. To Deliver value to Customers. To fire yourself from a job. The only way to survive in the post AI world is to figure out how to unleash AI in every aspect of our jobs. We win if we can do this with an open mind. At the individual level. At the team level. At the product level. At the org level. AI is how we survive. AI is how we thrive. Master the Details, Master the Craft. Caring about the craft is the only way to stand out in the post AI world. Everyone can get shoddy job done, thanks to AI. We have to pride in our work and make sure its our best possible work put out for our customers to experience. The organization can’t afford to have folks cutting corners. We perfect our craft by setting a high bar. For Us and For people we work with. Quality with Velocity - Seems counter-intuitive to have both Obsessing over details and Speed in our value system. All we need to do is pick less things to work on, but the ones you do, obsess over the details. With AI, its easy to be fast while caring about the details. Speed + Craft is a muscle that we can build and compound over decades Act with Agency and Respect - We take initiatives and drive results (high agency), it doesn’t matter what your role is, high agency is the single biggest factor of a successful career. With Agency comes respect. We’ll always act with deep respect for our customers and team members. This includes valuing everyone’s time, collaborating authentically, enabling each other, and being reliable and transparent in our commitments. Ultimately, our success is a collective effort – it's about "We," not "You vs Me." There’s no place for petty politics, inter-team rivalries, ego battles at Skai Lama. Experiments Fail, People Don’t. At Skai Lama, you will never, ever be questioned for making a mistake for the first time. We only care about not repeating the same mistake? Why is this important? Because at the core, companies are built with rapid experimentation. And rapid experimentation results in rapid failures. We are all for experiments failing. As they say, you either win or you learn. When we do fail, its not the people who failed. It’s the experiment that failed, and through iteration, we’ll figure out a way to win. Document. Document. Document. Without Documenting, we can’t leverage AI to delivery compounded returns. Documentation is how we win in the long term. All of us need to OBSESS over documentation, playbooks, processes. Push each other to do this. In the short term, its painful, but that’s the only way to win long term. Non-negotiable in order to be successful in the kind of business we are building. Not convinced yet? Okay, here’s the fun stuff: We’re fully remote in India. Work from wherever you want. Two Off-sites in a Year - A working offsite and a vacation offsite. 📄The role & what we are looking for At Skai Lama, we value your growth and believe in providing opportunities for career advancement. Your key role at Skai Lama (to begin with) will be to help Onboard high value brands on our products. As a high-performing Onboarding Specialist, you will get the opportunity to work with large brands across the globe and get a chance to understand their pain points, their goals and how they operate. This skill could go a long way in you building a career in E-Commerce, SaaS or for any customer facing role. This role falls within the Customer Success function and you can choose to grow within the Customer Success domain OR your career growth could lead to the role of a Product Manager, where you would have the opportunity to shape the direction of our products, work closely with the development team, and contribute to product strategy and roadmap decisions. Responsibilities : As an Onboarding, you play a vital role in ensuring our high value customers get to see value from our app as soon as possible. Your key performance indicators would be the % of high value customers that finish Onboarding and the % of those that end up being successful (Make more money with the help of our apps). Proactively guiding high-value customers through a structured onboarding process, from initial setup to their first 'win' with our app. Effectively documenting customer interactions, including issues, resolutions, and feedback. Collaborating with the development team to address and resolve complex customer issues. Identifying recurring customer queries and issues and proactively working towards creating solutions and FAQs. Staying updated with product knowledge and new features to provide accurate information to customers. Assisting with user onboarding and providing training to customers on using our products effectively. Collecting customer feedback and providing insights to improve product features and user experience. Here’s what your typical week would look like: Work with 10-12 High Value Customers to get them Onboarded every week Observe recently onboarded customers to see if there’s any optimisation we can suggest Identify experiments to increase Onboarding meetings Work with Tech and Design Team to get the app set up with Collect Product Feedback based onboarding interactions and work with product team to get them implemented Track, Analyze and Report on key data points for Onboarding Must Haves: Excellent written and verbal communication skills in English. Strong interpersonal skills and the ability to build rapport with customers. Patience and empathy to handle customer complaints and provide effective solutions. Proactive problem-solving skills to address customer issues efficiently. Good-to-Haves: Previous experience in Customer Facing Roles Familiarity with customer support tools, especially Crisp Basic technical knowledge to troubleshoot and assist customers with software-related queries. Ability to work independently and collaboratively in a remote team environment. What's the interview process like? We have a 7-day process wherein we ensure that we roll-out the offer in 7 days or get back to you with a reason why we can’t go ahead with your application. Here’s what the process looks like: Step 1: You apply for the job by filling out this form - https://forms.gle/HHha276E8hfAyezHA Step 2: Quick intro call with the founders. Step 3: Solve an assignment. Step 4: A round where we evaluate your assignment along with you. Step 5: One round of interview to gauge if you are a good culture fit. Step 6: Job Offer (contingent on the above steps). Step 7: Welcome to SkaiLama! If you are passionate about designing exceptional Onboarding Experiences and want to be part of a dynamic team, with the opportunity to contribute to product management functions, we would love to hear from you. To apply, please fill this out - https://forms.gle/HHha276E8hfAyezHA
Posted 8 hours ago
0 years
0 Lacs
india
Remote
Please read the entire JD and the link to actually apply for the job is in the JD. Fill that form if you want to be considered for the role. Are you tired of generic job posts that lack transparency and leave you wondering about your role, growth opportunities, and the interview process? At Skai Lama, we do things differently. We believe in providing all the information upfront so you can make an informed decision about joining us. What's the role? As a Customer Success, you’ll be responsible to manage the entire Customer Support & Customer Success function to ensure that we are able provide a stellar experience to the brands that we work with. More details about the role, career path, what the week could look like for this role is detailed below. But first, let’s start with understanding more about Skai Lama! So, What's Skai Lama? We help E-commerce and D2C Brands worldwide increase Average Order Value, Conversion and Retention. With a suite of four Shopify Apps and more in development, we currently serve over 8000+ E-commerce stores globally. Where are we in our journey? We’ve built 7 apps out of which we consider 3.5 as successful or on the path to succeed. We’ve made countless mistakes in the past and will continue to make more in the future. However, we’ve always learnt from those and figured out a way to make a comeback. That’s what defines us and that’s also we’ve built a profitable business. We’re a 30 member team, growing profitably. Not just cash flow positive, or EBITDA positive, we believe that business exists to drive Net Profits and that’s what we do. And yes, we pay Income Tax to the Government. 😅 In the future, we’ll continue to find interesting opportunities at the intersection of E-commerce, Software and AI to help brands make more money or save time! Team, culture & stuff Yeah yeah, every company out there writes about values and culture that are great to hear, but are rarely practiced internally. Not us. Here are some of our core values to give you a sense of who we are as a team: Customer First. In Business, especially SaaS, only way to win is by truly being customer first. Unless we can identify and build what customers want, it’ll never work. We need to obsess about customers. Every decision that we make should be kept while keeping the Customer at the centre of our universe. Create the AI Powered Future - Embrace AI. To learn. To Deliver value to Customers. To fire yourself from a job. The only way to survive in the post AI world is to figure out how to unleash AI in every aspect of our jobs. We win if we can do this with an open mind. At the individual level. At the team level. At the product level. At the org level. AI is how we survive. AI is how we thrive. Master the Details, Master the Craft. Caring about the craft is the only way to stand out in the post AI world. Everyone can get shoddy job done, thanks to AI. We have to pride in our work and make sure its our best possible work put out for our customers to experience. The organization can’t afford to have folks cutting corners. We perfect our craft by setting a high bar. For Us and For people we work with. Quality with Velocity - Seems counter-intuitive to have both Obsessing over details and Speed in our value system. All we need to do is pick less things to work on, but the ones you do, obsess over the details. With AI, its easy to be fast while caring about the details. Speed + Craft is a muscle that we can build and compound over decades Act with Agency and Respect - We take initiatives and drive results (high agency), it doesn’t matter what your role is, high agency is the single biggest factor of a successful career. With Agency comes respect. We’ll always act with deep respect for our customers and team members. This includes valuing everyone’s time, collaborating authentically, enabling each other, and being reliable and transparent in our commitments. Ultimately, our success is a collective effort – it's about "We," not "You vs Me." There’s no place for petty politics, inter-team rivalries, ego battles at Skai Lama. Experiments Fail, People Don’t. At Skai Lama, you will never, ever be questioned for making a mistake for the first time. We only care about not repeating the same mistake? Why is this important? Because at the core, companies are built with rapid experimentation. And rapid experimentation results in rapid failures. We are all for experiments failing. As they say, you either win or you learn. When we do fail, its not the people who failed. It’s the experiment that failed, and through iteration, we’ll figure out a way to win. Document. Document. Document. Without Documenting, we can’t leverage AI to delivery compounded returns. Documentation is how we win in the long term. All of us need to OBSESS over documentation, playbooks, processes. Push each other to do this. In the short term, its painful, but that’s the only way to win long term. Non-negotiable in order to be successful in the kind of business we are building. Not convinced yet? Okay, here’s the fun stuff: We’re fully remote in India. Work from wherever you want. Two Off-sites in a Year - A working offsite and a vacation offsite. 📄The role & what we are looking for At Skai Lama, we value your growth and believe in providing opportunities for career advancement. As a Customer Success Lead, you will have the potential to progress within our organization. You can choose to grow within the Customer Success domain with managing more apps and more team members OR your career growth could lead to a different role like Sales/Product. Responsibilities : As a Customer Success Lead, you play a vital role in ensuring customer satisfaction and driving the success of our organization. With over 8000+ active merchants, we need your expertise to ensure our customers are successful. Managing team of Customer Support Agents, Onboarding Specialists and Customer Success members to ensure that our customer get a stellar experience. Deep understanding of our products to assist customers with product-related questions, troubleshooting technical issues, and providing solutions. Leading CS Ops and processes to identify opportunities for higher productivity or better customer experience Effectively documenting customer interactions, including issues, resolutions, and feedback. Collaborating with the development team to address and resolve complex customer issues. Identifying recurring customer queries and issues and proactively working towards creating solutions and FAQs. Staying updated with product knowledge and new features to provide accurate information to customers. Collecting customer feedback and providing insights to improve product features and user experience. Must Haves: Excellent written and verbal communication skills in English. Previous experience of managing a team Strong interpersonal skills and the ability to build rapport with customers. Patience and empathy to handle customer complaints and provide effective solutions. Proactive problem-solving skills to address customer issues efficiently. Good-to-Haves: Familiarity with Shopify and/or Shopify Apps Familiarity with customer support tools, especially Crisp Basic technical knowledge to troubleshoot and assist customers with software-related queries. Ability to work independently and collaboratively in a remote team environment. Prior experience in a customer support role is a plus. 🤙 What's the interview process like? We have a 7-day process wherein we ensure that we roll-out the offer in 7 days or get back to you with a reason why we can’t go ahead with your application. Here’s what the process looks like: Step 1: You apply for the job by filling in this form - https://forms.gle/ZsCL1q5LbKdsC1xq6 Step 2: Quick intro call with the founders. Step 3: Solve an assignment. Step 4: A round where we evaluate your assignment along with you. Step 5: One round of interview to gauge if you are a good culture fit. Step 6: Job Offer (contingent on the above steps). Step 7: Welcome to SkaiLama! If you are passionate about providing exceptional customer support and want to be part of a dynamic team, with the opportunity to contribute to product management functions, we would love to hear from you. To apply, please fill out this form - https://forms.gle/ZsCL1q5LbKdsC1xq6
Posted 8 hours ago
2.0 years
0 Lacs
jaipur, rajasthan, india
On-site
🚀 We’re Hiring – Customer Relationship Engineer 🚀 📍 Jaipur | 🎓 B.Tech | 💼 2+ Years in Sales Airiffic Solutions Pvt. Ltd. is looking for a Customer Relationship Engineer who can combine technical expertise with sales skills to build strong client relationships and drive growth. If you’re ambitious, client-focused, and ready to make an impact – we want you on our team! 🌟 📩 Apply now: admin@airiffic.in 📞 8295067924 #Airiffic #Hiring #SalesEngineer #CustomerRelationship #JaipurJobs #MEP #HVAC #FireFighting
Posted 8 hours ago
1.0 - 4.0 years
0 Lacs
kochi, kerala, india
On-site
🚀 We're Hiring: Sales Executive – Foreign Exchange | Kochi, Kerala 📍 Are you passionate about sales and customer service? Do you thrive in a fast-paced environment and have a knack for retail sales? Join our dynamic Foreign Exchange team in Kochi and take your career to the next level! 🔹 Position: Sales Executive – Foreign Exchange 🔹 Location: Kochi, Kerala 🔹 Experience: 1 to 4 Years 🔹 Department: Foreign Exchange 🔹 Employment Type: Full-time 🔍 What We’re Looking For: Strong communication skills. Proven experience in retail sales. A proactive and customer-centric mindset. Ability to work independently and as part of a team. ✨ What You’ll Do: Drive new business acquisition and meet assigned sales targets. Achieve monthly, quarterly, and annual revenue goals. Manage margins effectively and explore new markets for growth. Ensure smooth onboarding and seamless operations for customers. Maintain high accuracy and deliver exceptional customer service. Adhere to SOPs, policies, and procedures at branch and airport locations. Ensure error-free transactions and daily reconciliation. Report any non-compliance to supervisors promptly. Coordinate effectively between customers and the branch service delivery team.
Posted 8 hours ago
10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We’re Hiring: Senior Manager – Buying (Kids Wear) 📍 Location: Bengaluru (Onsite – 5 Days) 💰 Compensation: 25–30 LPA 🕒 Experience: 10+ Years Are you a seasoned Buying professional with deep expertise in the Kids Wear / Boys Wear segment? This is your chance to curate, plan, and drive assortments that resonate with consumers across online and offline retail formats . As our Senior Manager – Buying , you’ll own the end-to-end buying function for boys wear , ensuring the right product mix, price points, and timing to maximize sales and profitability . What You’ll Be Doing: Driving the buying strategy for the boys wear category. Planning assortments using consumer insights, trend analysis & sales performance . Partnering with design & merchandising teams to build relevant, brand-aligned collections. Leading supplier negotiations to achieve competitive pricing and margins. Reviewing sell-through & inventory health to make agile buying decisions. Delivering a compelling product offering across e-commerce & offline stores . What We’re Looking For: 10+ years of buying/merchandising experience (kids wear/boys wear preferred). Proven exposure to both online & offline retail formats . Strong track record of building profitable assortments & driving category growth . Excellent vendor management & negotiation skills. Analytical mindset with a strong sense of fashion & consumer behaviour . Based in or open to relocating to Bengaluru . Why This Role is Exciting You’ll be shaping the boys wear category , making decisions that directly impact the brand’s consumer experience. This is a perfect opportunity for someone who thrives at the intersection of creativity, business acumen, and leadership . 📩 Interested professionals can share their resumes at: M ail: Nuamaan.ahmad@unisoninternational.net WhatsApp: +91 8936814510 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞: https://www.linkedin.com/in/nuamaan-ahmad/ Keywords: #Buying #Merchandising #KidsWear #BoysWear #RetailJobs #BuyingJobs #FashionBuying #Ecommerce #BengaluruJobs
Posted 8 hours ago
0 years
0 Lacs
visakhapatnam, andhra pradesh, india
On-site
Company Description Conceptualized in 2015, Sails Software Inc partners with businesses across several industries to create innovative software products using cutting-edge technology. Based in Visakhapatnam, Sails leverages its expertise in SaaS solutions, user experience, and design thinking processes to deliver next-generation services. We provide solutions that scale on AWS, Azure, and Google Compute Cloud, while also offering consulting services in Design Thinking. By focusing on breakthroughs that exceed industry expectations, we ensure our clients succeed because their success is our success. Role Description This is a full-time, onsite role located in Visakhapatnam for a Senior Python Automation Tester. The individual will be responsible for designing, implementing, and maintaining automation test scripts using Python. Day-to-day tasks include developing test plans, collaborating with software engineers to understand system requirements, executing automated tests, and analyzing test results to drive continuous improvement in software quality. The role also involves identifying and documenting defects, and working closely with other teams to ensure timely resolution. Qualifications \n Proficiency in Back-End Web Development and Software Development. Experience in Full-Stack Development and Front-End Development. Working knowledge of Cascading Style Sheets (CSS). Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Bachelor's degree in Computer Science, Information Technology, or related field. Prior experience in automation testing using Python is highly beneficial. Ability to work collaboratively within a team and manage time effectively.
Posted 8 hours ago
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