Dispatcher

Job Title: Dispatcher
Location: Remote (India)Shift Timing: Night Shift (Aligned with US Time Zones)Job Type: Full-TimeCompany Overview:We are a growing medical transportation service provider committed to delivering reliable and timely services to our clients. We are currently seeking a Dispatcher who can efficiently manage scheduling, coordinate with drivers and members, and monitor trips in real-time. This is a remote opportunity, ideal for someone located in India with excellent English communication skills.Key Responsibilities:Trip Scheduling & Organization: Plan, schedule, and organize daily transportation trips with efficiency and accuracy.Driver Management: Assign trips to drivers, ensure timely dispatching, and address any operational issues that arise during routes.Trip Tracking: Use GPS tracking systems to monitor real-time trip progress and ensure on-time performance.Communication & Coordination: Serve as the central point of contact between members and drivers, ensuring smooth coordination and addressing any delays or issues promptly.Record Maintenance: Maintain accurate records of trips, schedules, driver assignments, and any incidents.Requirements:Excellent spoken and written English skills (Mandatory)Prior experience in dispatching or transportation coordination is preferredStrong communication, multitasking, and organizational skillsFamiliarity with GPS tracking systems and basic computer applications (Excel, email, scheduling tools, etc.)Ability to work independently and remain calm under pressureMust be available to work night shifts (US hours)Benefits:Remote work opportunitySupportive and collaborative work environmentLong-term growth potential