Dispatch Excutive (Gandhi nagar)

mail:- info@naukripay.com
Dispatch Executive is responsible for coordinating and managing the scheduling, dispatching, and tracking of deliveries, ensuring timely and efficient transportation of goods or services. They oversee logistics, communicate with drivers, resolve issues, and maintain accurate records. Key Responsibilities:Coordination and Scheduling:Organizing and scheduling deliveries, pickups, and service appointments, often using transportation management software. Communication:Maintaining clear communication with drivers, customers, and other relevant parties regarding delivery details, schedules, and any potential issues. Route Optimization:Planning and optimizing delivery routes to ensure efficiency and minimize delays. Issue Resolution:Addressing and resolving any problems that arise during the dispatch process, such as traffic delays, vehicle issues, or customer inquiries. Record Keeping:Maintaining accurate records of all dispatched orders, driver information, vehicle maintenance, and other relevant data. Inventory Management:May be involved in checking inventory levels at various locations and ensuring that the correct paperwork is completed for each delivery. Compliance:Ensuring that all dispatch operations adhere to relevant transportation regulations and company policies. Skills and Qualifications:Communication Skills:Excellent verbal and written communication skills to interact with drivers, customers, and other stakeholders. Organizational Skills:Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Problem-Solving Skills:Ability to identify and resolve issues quickly and efficiently. Computer Literacy:Proficiency in using transportation management software and other relevant computer systems. Knowledge of Logistics:Familiarity with logistics principles and practices, including route planning and inventory management. Customer Service Skills:Ability to provide excellent customer service and resolve customer complaints.