Director/Principal Platform Product Manager - DevOps

The Opportunity

We are seeking a Director/Principal - Platform Product Manager to lead product strategy and execution for our DevOps platform capabilities. This role will be pivotal in shaping the future of our CI/CD infrastructure, developer experience, and platform reliability. The ideal candidate combines deep technical expertise with strategic product thinking and cross-functional leadership.

What You’ll Contribute

• Define and evolve the product vision for DevOps platform capabilities including CI/CD pipelines, infrastructure automation, observability, and developer tooling.
• Develop and maintain a clear, prioritized roadmap aligned with business goals and engineering needs.
• Partner with engineering, architecture, security, and business teams to develop requirements, align priorities, and ensure successful delivery.
• Drive initiatives that improve platform availability, performance, and defect reduction across the software delivery lifecycle.
• Champion efforts to increase deployment velocity and operational efficiency.
• Define and track success metrics such as deployment frequency, lead time for changes, and change failure rate.
• Influence cross-functional teams without direct authority, acting as a strategic thought partner across engineering and product domains.

What We’re Seeking

• 15+ years of industry experience in product management, platform engineering, or DevOps.
• Proven track record of managing large-scale platform products or infrastructure services.
• Hands-on experience with CI/CD tools and practices (e.g., Jenkins, GitHub Actions, ArgoCD, Spinnaker).
• Experience with developer experience platforms or internal developer portals.
• Experience with SRE principles and DevOps metrics.
• Strong understanding of cloud-native architectures, containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, Pulumi).
• Experience working in agile environments and driving iterative product development.
• Demonstrated ability to lead cross-functional initiatives and influence without direct authority.
• Experience in financial services or other regulated industries highly desired.
• Excellent communication and stakeholder management skills.
• Bachelor/Master's degree in Engineering, Computer Science, or related technical field. MBA or equivalent business education.

About US

FICO, originally known as Fair Isaac Corporation, is a leading analytics and decision management company that empowers businesses and individuals around the world with data-driven insights. Known for pioneering the FICO® Score, a standard in consumer credit risk assessment, FICO combines advanced analytics, machine learning, and sophisticated algorithms to drive smarter, faster decisions across industries. From financial services to retail, insurance, and healthcare, FICO's innovative solutions help organizations make precise decisions, reduce risk, and enhance customer experiences. With a strong commitment to ethical use of AI and data, FICO is dedicated to improving financial access and inclusivity, fostering trust, and driving growth for a digitally evolving world