Director, Resource Management in Technology Services

Role: Director, Resource Management in Technology Services

Location: Hyderabad

Job Type: Fulltime

Work Type: Onsite

Position Summary:

This position is expected to perform effective management of offshore technical resources, i.e. full stack developers, mainframe developers, Release Train Engineers, Scrum Master, Test Automation Engineers, etc. Someone with minimal directions should be able to liaison with business, various technology partners and vendor partners to deliver high impact products and services. We are looking for someone with strong experience in resource management of technical teams specialized in Systems integrations, Application development & maintenance in Cloud, on-prem distributed, and mainframe environments. Someone who embraces the Agile delivery model and drives strategic business and technology initiatives

Job Responsibilities:

• Establish relationship with business and technology leaders and analyze business problem statements to understand, anticipate and determine the resource needs
• Hiring, allocating, and managing technical resources to meet delivery requirements
• Instil delivery excellency mindset, lead Agile way of working, develop and utilize key performance metrics to drive elevated efficiency and efficacy from the team
• Contribute to budget estimations & manage financials related to resource allocation
• Perform effective people management, focusing on fit-for-purpose talent development, resource retention and optimization
• Contribute to budget estimations & manage financials related to resource allocation
• Contribute to Vendor management, Employee experience and Service integrations
• Drive culture of research & experimentation and contribute to adoption of emerging technologies
• Should be able to attract, grow and retain engineering talent
• Actively demonstrates and promotes culture of working in a matrix organization focused on exceptional customer service through technology differentiation.

Job Requirements:

Education:

Engineering degree and preferably advance degree in Technology domain

Experience:

• 15+ years of overall work experience with strong resource management exposure
• Should have 5+ years’ experience in managing 100+ technical resources in Agile delivery model
• Should have demonstrated experience in large scale delivery in global setting

Knowledge and skills (general and technical):

• People management, performance management, leadership

Other Requirements (licenses, certifications, specialized training):

• Knowledge on Scale Agile & product management is preferred

What’s the business outcome?

You’ll ensure 100+ engineers deliver seamless cloud & mainframe services supporting various lines of business.