Director Program

The Program Director position at Pontoon involves focusing on maximizing revenue, profitability, client satisfaction, supplier satisfaction, and program compliance. As a Program Director, you will provide consultation on complex business issues to colleagues throughout the organization. This role may require exciting travel opportunities. Your main responsibilities will include recruitment, management, and retention of onsite, program management, and other dedicated resources assigned to the Pontoon MSP account. You will be accountable for directing assigned Managed Service Programs within the Pontoon MSP organization, managing account resources, overseeing order management and supplier programs, ensuring program performance and compliance, and developing business plans and strategies to enhance client relationships. It will be crucial to ensure adherence to business rules and practices, identify account development opportunities, analyze results for risks and improvement opportunities, and participate in business reviews with designated clients. Your role will also involve managing a yearly budget and Profit & Loss, providing consultation to colleagues on complex account issues, recommending service delivery strategies to prospects and customers, and advising Sales Vice Presidents on Pontoon MSP bids and proposals. Additionally, you will participate in special projects and other assigned duties. To be successful in this role, you should have a post-secondary education in a related field or equivalent experience, along with 5-7 years of professional business experience. Expertise in managed service programs, national contract sales, and the contingent workforce industry is essential. Effective communication skills, ability to establish and maintain relationships, ownership of Profit & Loss, proficiency in Microsoft Office products, and knowledge of talent acquisition and recruiting standards are also required. At Pontoon, you will have the opportunity to be part of a global thought-leader in HR Solutions Providers. The company values building an inclusive culture and offers recognition and benefits to its employees. As part of the Adecco Group, you will work in a supportive environment that encourages growth and development across various job roles and career paths. The organization empowers its employees to achieve work-life balance, autonomy, and productivity while fostering a growth mindset and collective spirit. The Adecco Group is committed to diversity, inclusion, and equal opportunity, respecting fundamental human rights across its value chain. As an Equal Opportunity Employer, the company values talent and focuses on the unique skills and perspectives individuals bring to the table. If you are looking to make an impact and grow professionally in a supportive and inclusive environment, Pontoon and the Adecco Group offer a dynamic and rewarding opportunity to bring out the best in you.,