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Radisson Hotel Group
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Director of Sales

Director of Sales

Radisson Hotel Group

10 - 18 years

15 - 17 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:5 hours ago| Platform:

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Skills Required

training hospitality marketing programs sales strategy sales employee engagement customer experience strategy development catering management reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

AREAS OF RESPONSIBILITY

Participates in the deelopment and implementation of sales strategiesfor the Hotel which are aligned with Brand s oerall mission, ision alues andstrategies

Deelops andimplements sales strategies that support achieement of the Hotel s financialgoals

Monitorshotel performance and forecast regularly and adjusts strategies as required

Deelops theannual sales budget in conjunction with the Director of Sales and Marketing andin line with Corporate Budget Instructions

Achieesmarket share and reenue goals

Implementationof sales strategies designed to maximise reenue and yield.

Maintains ahigh leel of awareness of hotel competitor set performance and local marketopportunities

Leerages allbrand marketing support opportunities such as Look To Book Agent Loyaltyprogram

Maximisesproductiity by ensuring that sold business is aligned with the Hotel s reenueoptimization strategies

Reiew of allbusiness opportunities to ensure profitability leels are acceptable

Designs andproposes programs which meet customer needs and drie demand

Deelops andimplements annual sales goals which are aligned with the hotel s oerallreenue goal

Implements functionspace allocation for group and catering bookings

Monitors productiityand reenue goals for each sales team member by tracking results

Deelops andimplements strategies and practices which support employee engagement

Recruits andselects qualified candidates

Proidesemployees with the orientation and training needed to understand expectationsand perform job responsibilities

Communicatesperformance expectations and proides employees with on-going feedback

Proidesemployees with coaching and counseling as needed to achiee performanceobjecties and reach their fullest potential

Driesemployee engagement through the creation and implementation of departmentalaction plans

Creates 100%guest satisfaction by proiding the Yes I Can! experience through performancethat demonstrates the standards of genuine hospitality and exceeding guestexpectations. Proides employees withthe training and resources they need to maximize employee engagement anddelier Yes I Can! serice and teamwork

Communicatesand reinforces the ision for Yes I Can! serice to employees

Ensures thatemployees proide Yes I Can! genuine hospitality and teamwork on an ongoingbasis

Proides YesI Can! genuine hospitality and teamwork on an ongoing basis

Seeksopportunities to improe the customer experience by seeking customer feedbackand reiewing management reports and deeloping strategies to improedepartment and hotel serices

Proidesemployees with the tools, training and enironment they need to delier Yes ICan! serice and teamwork

Adheres to brandand hotel policies and procedures

Ensurethorough understanding and reision of department policies and procedures areundertaken and followed by all existing and new department team members

Ensure allmaterials used to market the Hotel are in accordance with brand standards

Ensure thorough understanding of all Brand Sales and Marketing programs

Keepimmediate Manager fully informed of all problems or unusual matters ofsignificance

Maintains ahigh standard of personal grooming at all times in order to represent the Hoteland Company in a professional manner

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Radisson Hotel Group

Hospitality

Plymouth

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Director of Sales