Director of Operations

In this role as the Director of Operations for RCM Health Care in India, you will be responsible for leading and optimizing India-based teams to ensure exceptional service delivery and operational excellence. Your main focus will be overseeing the day-to-day operational execution of Revenue Cycle Management (RCM) services, aligning with global business goals, and driving process improvements, team management, and client engagement. Collaboration with senior leadership will be crucial to maintaining quality, compliance, and efficiency across all operations. Your key responsibilities will include: - Directing and managing workflows - Implementing strategies to enhance service delivery - Leading high-performing teams to exceed KPIs - Streamlining processes for efficiency and compliance - Acting as a key liaison for client engagement - Monitoring key metrics to ensure adherence to industry standards and regulatory requirements To succeed in this role, you should have: - At least 10 years of experience in operations, preferably within healthcare or RCM - Proven leadership skills in managing teams and operational processes in dynamic, high-volume environments - Strong background in process improvement and performance optimization - Excellent communication, problem-solving abilities, and stakeholder management skills - A Bachelor's degree in Business, Healthcare Administration, or a related field - Experience working with cross-cultural, international teams is a plus Candidates with prior experience in US-based organizations, hands-on knowledge of RCM software and tools, and a collaborative leadership style that fosters team growth and operational success will be preferred. This position operates in a professional office environment, with potential domestic or international travel based on business needs. Join us in making an impact and shaping the future of healthcare operations by applying now or reaching out for more information.,