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Elevation Capital
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Director - Category

Director - Category

Elevation Capital

6 - 12 years

30 - 35 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

usage analytical category management marketing planning packaging director e-commerce product design customer experience crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

As Category Director (PL owner), you will set the strategy, shape the annual business calendar, and define the propositions that power growth and repeat usage. You will co-own execution with Marketing, Product, Operations, and Supply.

What you will own:

- PL and plan delivery: Define targets and deliver revenue growth, contribution margin, and healthy payback driven by strong repeat behavior.

- Annual calendar ownership: Decide which dates, festivals, and events to prioritize across the year; turn them into quarterly and monthly category plans.

- Proposition design: Create service offerings and bundles (price points, value-adds, packaging) that are authentic, differentiated, and drive users to opt.

- GTM with Marketing: Co-create briefs, segmentation, and channel plans (performance, CRM, brand); set success metrics; run experiments; optimize creatives, landing pages, and funnels.

- Product Roadmap: Guide how the category is surfaced across app and web; improve conversion, and booking experience in partnership with Product, Design and Tech teams.

- Customer Experience: Set clear guardrails for accuracy, transparency, communication, and on-time delivery; raise ratings/NPS.

- Category Operations: Institutionalize SOPs, SLAs, and a go-live checklist for content accuracy and fulfillment readiness.

- Team leadership: Lead a high-performing category team; set goals, reviews, and a rigorous experimentation cadence.

How you will work (matrix, co-ownership)

- Product: Prioritize discovery, personalization, and checkout improvements; align on roadmaps and shared metrics.

- Operations CX: Ensure timely, zero-defect fulfillment; close the loop on issues with clear escalation paths and root-cause fixes.

- Supply: Expand Supply, maintain pricing integrity, and support successful launch of new supply.

- Marketing: Plan and optimize GTM for the annual calendar and new propositions; measure incrementality and improve ROI quarter over quarter.

What youll bring:

Customer obsession, first-principles problem solving, and genuine 10x ambition-paired with cultural sensitivity, data fluency, and the influence to align cross-functional teams around cl

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Director - Category