Digital Operation Executive

Company Overview:

Socio Labs

Job Summary:

We are looking for a detail-oriented and highly organized Digital Operations Executive to support and enhance digital project workflows through effective communication, auditing, reporting, and coordination. The ideal candidate will be responsible for streamlining internal and external communication, managing client interactions, conducting audits, preparing operational reports, and supporting the review of digital deliverables.

Key Responsibilities:

• Streamline internal team communication and ensure timely information flow across departments (design, content, marketing, tech).
• Act as a communication bridge between clients and internal teams; manage client updates, queries, and project requirements.
• Prepare, analyze, and maintain regular operational and performance reports.
• Conduct digital audits to ensure project consistency, process adherence, and delivery quality.
• Review deliverables (campaigns, content, creatives) for accuracy, format, and timelines before final delivery. Support project tracking and status updates.
• Maintain clear documentation of client feedback, team coordination, timelines, and project dependencies. Identify process gaps and suggest improvements for workflow efficiency.
• Assist in setting up dashboards and performance trackers to analyze digital KPIs.
• Work closely with leadership to provide insights on operational performance and client satisfaction.

Requirements:

• Bachelor’s degree in Business Administration, Digital Marketing, Mass Communication, or related field.
• 1–3 years of experience in digital operations, project coordination, or account management
• Strong verbal and written communication skills for both internal and client-facing interactions.
• Excellent analytical and reporting skills; proficiency in Excel, Google Sheets, and data visualization tools.
• Experience with project management.
• Attention to detail and strong problem-solving mindset.
• Ability to work independently and manage multiple priorities in a deadline-driven environment.

• Job Title:

  Digital Operations Executive

• Location:

  New Delhi

• Department:

  Digital Operations / Project Delivery

• Job Type:

  Full-Time

• Experience:

  1–3 years

• Must have own Laptop

• Salary Range

  - 25K - 30K (Depends on experience and interview)