DGM-Business Transformation - Asset Management

12 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DesignationDGM – Process Excellence – Black Belt / Master Black beltBusiness UnitDigital OperationsReports toAssociate Director
  • Identifies processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases
  • Lead Six Sigma, LEAN and VSM programs for the business unit to deliver efficiencies , quality & business outcomes
  • Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account
  • Drive realization of target FTE benefit, Business impacts
  • Drive assessment to build a validated line of sight for automation in conjunction with operations and customers
  • Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey
  • Data aggregation and data mining techniques which help provide insights into past data in the form of dashboards, reports, etc.
  • Oversee project execution on multiple projects and take action in case of slippages
  • People management – supervise project team
  • Manage client expectations on overall project delivery
  • Review key deliverables before they are presented to the client
  • Both formal and informal coaching of team(s) – both client and internal
  • Lead proposal creation including effort estimates for project work
  • Lead pre-sales and post-sales support
  • Lead development of domain collaterals
US / UK geography experience is an edge
Profile of Desired Candidate
  • Must have project managed 7 high impact Six Sigma / Automation/Analytics end to end
  • RPA automation life cycle management experience
  • Knowledge / Usage of AI , GEN AI and Agentic AI solutions or Point of Views
  • Master Black belt Certified from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology or MBA from IIM A,B,C,L desired
  • Must have experience in BFS domain & reputed KPO is preferred. ( Specifically exposure to Asset Management / F&A )
  • Must have 12 years of work experience with minimum 10 years of relevant experience
  • Must have excellent analytical, presentation & communication skill
  • Ability to independently develop solutions for complex business functionality

Experience

14+ yearsCertificationBlack Belt Certification / Master Black BeltIndustry TypeBPO/Digital OperationsEducationUG - Any Graduate - Any SpecializationPG - Any Postgraduate

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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