Developer

Skill: Service Now ITOM and Service Now ITAM Experience: 6+ Years Location: THANE||HYDERABAD||PUNE Job description: 5 years of minimum experience (must have) on ServiceNow ITOM development Or ITAM improvement including Discovery, CMDB, Cloud Integration, Event Management & Asset Management, CSM Development. No admin experience is required. Responsibilities: Responsible for developing technical solutions on the ServiceNow satisfy the business needs of the IT department and beyond. Good practice in web programming/configuration techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues Consults with Process Leaders to develop appropriate technical solutions in Service Now Follows up on outstanding development needs and provides timely status reports to the project manager Advises on options, risk and impacts on business/ITIL processes Communicates technical problems and solutions to both tech and non-tech audiences Import/Export Data from Excel using Transform maps Third Party Mobile applications Integration REST APIs , SOAP APIs Implementation of CMDB and Asset management Skills Overview (MUST HAVE): Knowledge of CMDB (Hierarchy, table/field creation, classes, attribute mapping & others). End to end set up of CMDB & Asset Management Event Management, Service Mapping Configuration of UI policy, UI Action, Business Rules Transform Maps Hands-on experience of Identification & Reconciliation Engine Discovery Phases of Discovery Concept of Sensor, probe and Pattern Debugging/modification of Pattern Fair understanding of network devices, servers, databases, middleware from discovery point of view Knowledge of Troubleshooting of discovery IRE engines Knowledge of web based development languages; specifically JavaScript Strong customer service and excellent verbal/written communication Excellent attention to details, ability to multitask and effective time management skills Show more Show less