Desktop Support Technician

Job Description

Overview We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support to our organization's desktop computers, applications, and related technology. Responsibilities Install, troubleshoot, and repair computer systems, hardware, and computer peripherals Provide technical support for software applications and operating systems Assist in maintaining LAN/WAN networks, servers, and related components Respond to IT support requests and inquiries from users promptly Set up new user accounts and profiles and deal with password issues Conduct regular system updates and perform system backups Collaborate with the IT team to ensure smooth operation of all systems Requirements Proficiency in Windows and Mac OS environments Strong knowledge of computer hardware components and mobile devices Experience in providing technical support and excellent customer service Ability to analyze and resolve technical issues efficiently Familiarity with DNS, Jira, and other relevant IT tools Excellent communication skills and a proactive approach to problem-solving Job Type: Full-time Pay: From ₹12,000.00 per month Schedule: Monday to Friday Work Location: In person