Desktop Support Specialist

As a Desktop Support Specialist at the company located in Chhatrapati Sambhajinagar, your role involves providing technical assistance to ensure smooth operations of desktop computers and peripherals. Your primary responsibilities include: - Addressing support tickets - Diagnosing and resolving technical issues - Maintaining both hardware and software components - Delivering exceptional user support for IT-related inquiries Moreover, you will be actively involved in offering printer support to enhance overall office productivity. To succeed in this position, you should have: - Strong proficiency in desktop computers and desktop support - Hands-on experience in technical support and troubleshooting - Problem-solving skills to efficiently resolve issues - Effective communication abilities to provide clear guidance to users It is essential to have the ability to work both independently and collaboratively as part of a team to ensure seamless IT support services. Relevant certifications in IT support or a related field would be advantageous, and a Bachelor's degree in Information Technology, Computer Science, or a related discipline is preferred. By joining the team, you will have the opportunity to contribute to the technological efficiency of the organization and play a vital role in ensuring a productive and well-supported work environment.,