39 Software Maintenance Jobs

Role Overview: You will be responsible for resolving, maintaining, and managing clients" software/hardware/network based on service requests raised by end-users within defined SLAs to ensure client satisfaction. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users. - Solution service requests while maintaining quality parameters. - Act as a custodian of clients" network/server/system/storage/platform/infrastructure and other equipment to ensure proper functioning and upkeep. - Monitor the number of tickets raised through various channels (dial home/email/chat/IMS) and provide solutions within defined resolution timeframes. - Conduct root cause analysis of tickets raised and create action plans to resolve problems for client satisfaction. - Provide immediate resolution to high-priority tickets/services. - Install and configure software/hardware based on service requests. - Adhere to timeliness for each issue based on priority to manage client expectations and avoid escalations. - Grant application/user access as per client requirements to ensure timely solutions. - Track tickets from acceptance to resolution stage within defined resolution times. - Maintain timely backup of important data/logs and management resources to uphold acceptable solution quality and maintain client satisfaction. - Coordinate with on-site team for complex problem resolution and ensure timely client servicing. - Review logs gathered by Chat BOTS and ensure timely resolution of all service requests/issues. Qualifications Required: - Strong adherence to SLA/timelines. - Experience in resolving multiple cases of red time. - Ability to prevent customer escalations. - Appreciation emails from clients. (Note: Additional details of the company were not provided in the job description.),

Role Overview: As a member of the team at Wipro Limited, your role will involve resolving, maintaining, and managing clients" software, hardware, and network based on service requests raised by end-users. Your primary objective will be to ensure client satisfaction by adhering to defined SLAs. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users - Provide solutions to service requests while maintaining quality parameters - Act as a custodian of clients" network, server, system, storage, platform, and infrastructure to ensure proper functioning and upkeep - Monitor the number of tickets raised through various channels and ensure timely resolution within defined timeframes - Conduct root cause analysis of tickets and develop action plans for problem resolution - Prioritize and provide immediate resolution to high-priority tickets/services - Install and configure software/hardware based on service requests - Adhere to timeliness for issue resolution based on priority to manage client expectations and prevent escalations - Grant application/user access as per client requirements for timely solutions - Track tickets from acceptance to resolution stage as per customer-defined timeframes - Maintain timely backups of important data/logs to ensure acceptable quality solutions and client satisfaction - Collaborate with on-site team for complex problem resolution and ensure timely client servicing - Review logs gathered by Chat BOTS and ensure timely resolution of service requests/issues Qualifications Required: - 100% adherence to SLAs/timelines - Zero customer escalations - Client appreciation emails Please note that Wipro Limited is a leading technology services and consulting company dedicated to helping clients achieve their digital transformation goals. Join us in reinventing the future and realizing your ambitions in a business powered by purpose. Applications from individuals with disabilities are warmly welcomed.,

You will be responsible for troubleshooting and repairing technical problems related to computer hardware and peripheral equipment. You will need to respond to program error messages by identifying and correcting issues or terminating the program. Providing technical guidance and recommendations to resolve business problems will also be part of your duties. Referring major hardware/software problems or defective products to vendors or technicians for service will be required. In this role, you will be expected to enter commands and activate controls on computer and peripheral equipment, such as printers, to integrate and operate the equipment effectively. Maintenance and upgrading of hardware and software, including peripherals like printers and scanners, as well as website technical architecture related to hardware and telecommunication connectivity, will be essential tasks. Additionally, you will need to report any work-related accidents or injuries immediately to your manager or supervisor. Identifying and correcting unsafe work procedures or conditions, or reporting them to management and security/safety personnel, will be crucial for maintaining a safe work environment. Following property-specific procedures for handling emergency situations, such as evacuations, medical emergencies, and natural disasters, will also be expected of you. Communication with other employees to exchange information effectively, either through verbal conversations or electronic devices like pagers, two-way radios, and email, is an important aspect of this role. You should be able to read and visually verify information in various formats, including small print, and visually inspect tools, equipment, or machines to identify any defects. Entering and locating work-related information using computers and/or point of sale systems will be part of your daily tasks. Physical requirements for this position include reaching overhead and below the knees, bending, twisting, pulling, and stooping. You should also be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Any other reasonable job duties as requested by your Supervisors should be performed diligently. Preferred qualifications for this role include a high school diploma or G.E.D. equivalent for education, no related work experience, and no supervisory experience. No specific license or certification is required for this position. Marriott International is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of all associates. The company actively promotes an inclusive environment where diversity is embraced and appreciated. At Le Mridien, inspired by the glamorous era of travel, we celebrate each culture through the distinctly European spirit of savoring the good life. If you are a curious and creative individual who appreciates connecting with like-minded guests and has a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Mridien within the Marriott International brand. Join us where you can do your best work, discover your purpose, be part of an amazing global team, and strive to become the best version of yourself.,

The role at Wipro Limited focuses on resolving, maintaining, and managing clients" software, hardware, and network based on service requests raised by end-users within defined SLAs to ensure client satisfaction. The responsibilities include ensuring timely response to all client tickets, maintaining quality parameters in service requests solutioning, acting as a custodian of clients" network/systems/storage to ensure proper functioning, performing root cause analysis of raised tickets, providing immediate resolution to high priority tickets, installing and configuring software/hardware based on service requests, adhering to timeliness and managing client expectations, providing application/user access as per client requirements, tracking tickets from acceptance to resolution stage, maintaining timely backup of data/resources, coordinating with on-site team for complex problem resolution, reviewing Chat BOTS logs, and ensuring timely resolution of service requests/issues. The performance parameters include 100% adherence to SLAs/timelines, zero customer escalations, client appreciation emails, and multiple cases of red time. Wipro aims to reinvent by building a modern digital transformation partner and encourages individuals inspired by reinvention and constant evolution. Wipro values purpose-driven business and empowers individuals to design their own reinvention. Applications from people with disabilities are explicitly welcome.,

You will be responsible for providing technical hardware, software, and connectivity problem resolution to all client computers and users. This involves diagnosing issues and guiding users through step-by-step solutions in a user-friendly and professional manner. You will also offer one-on-one end-user training when necessary, assist engineers and technicians, troubleshoot printer problems, and collaborate with next-level support to resolve complex issues. Additionally, you will conduct hardware and software maintenance and reporting as needed, all within the client's office in [Location]. As a Client Site Services Engineer, you will primarily serve a specific client by offering on-site deskside and on-site support for all client issues. This includes responding to service tickets, resolving first-level end-user problems, and escalating Tier 2 issues to the next level of support. You will also liaise with third-party vendors for warranty service repair and dispatch as required. Your primary responsibilities will involve identifying, diagnosing, and resolving first-level problems for end-users across various technologies such as workstations, laptops, terminal services, Citrix sessions, software, hardware, network connectivity, Internet services, server-related issues, and new computer technology in a call center environment. You will effectively communicate solutions to end-users, provide one-on-one problem resolution for client software and connectivity, and ensure all client issues and resolutions are properly documented in the designated ticketing system. Moreover, you will be responsible for setting up and configuring end-user PC desktop hardware, software, and peripherals both on-site and remotely. This includes diagnosing and resolving network or local printer problems, PC hardware issues, basic server problems, email, Internet, VPN, and local-area network access problems. You will coordinate timely repairs of PC equipment under third-party vendor maintenance agreements and perform minor desktop hardware repairs for equipment not covered by such agreements. In addition to hands-on technical support, you will assist in creating materials for end-user FAQs and procedural knowledgebase articles, provide support to Tier 2-3 staff with problem research and documentation, and act as remote hands for engineering staff on-site as needed. To excel in this role, you must deliver technical customer support professionally, troubleshoot a wide range of technical computer-related problems, differentiate between first and second-level end-user issues, evaluate and solve workstation problems, support and train end-users in various software applications, and stay updated on new computer technology. You should also maintain cooperative relationships, demonstrate sensitivity and respect for a diverse population, and represent the company effectively and professionally at all times. Your knowledge should encompass desktop operating systems, software applications, basic hardware for workstations and laptops, network systems and management principles, Internet technologies, change control procedures, and basic electrical safety procedures. Candidates for this position should have a minimum of 3+ years of experience providing end-user support for PC desktop and application software, installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment, supporting Microsoft applications and management software, and providing support for an enterprise-level user base in legal or financial services industries. Additionally, candidates should hold a CompTIA A+ Certification or equivalent experience and a CompTIA Net+ Certification or equivalent experience.,

As a Technical Support Specialist at The Westin Gurgaon New Delhi, you will be responsible for troubleshooting and repairing technical issues related to computer hardware and peripheral equipment. You will respond to program error messages, identify and correct problems, and provide technical guidance to resolve business issues. In case of major hardware/software problems, you will refer them to vendors or technicians for service. It will be your responsibility to operate computer and peripheral equipment by entering commands and controls, integrating and maintaining hardware and software, including peripherals like printers and scanners, as well as website technical architecture related to hardware and telecommunication connectivity. Additionally, you will report any work-related accidents or injuries immediately to your manager or supervisor. You will be proactive in identifying and correcting unsafe work procedures or conditions, reporting them to management and security/safety personnel. Following property-specific procedures for handling emergency situations, such as evacuations or medical emergencies, will also be part of your role. Effective communication with fellow employees, both in person and electronically, will be essential. You should be able to read and verify information in various formats, visually inspect tools and equipment for defects, and enter and locate work-related information using computers and point of sale systems. Physical requirements may include reaching overhead, bending, lifting objects up to 50 pounds, and performing other reasonable job duties as assigned by Supervisors. The ideal candidate for this position should possess a high school diploma or G.E.D. equivalent. Previous related work experience is not required, and there is no supervisory experience or specific license or certification necessary for this role. Marriott International is an equal opportunity employer that values and celebrates the unique backgrounds of all associates. We are committed to creating a diverse and inclusive environment where everyone has access to opportunities and is treated with respect. At The Westin, we are dedicated to empowering guests to enhance their well-being while traveling, and we seek passionate and engaged associates to bring our wellness brand to life. If you are active, optimistic, adventurous, and committed to your own well-being, you are the perfect candidate to join our global team and help us achieve our mission of becoming the preeminent wellness brand in hospitality. Come be a part of a team where you can excel, find your purpose, and become the best version of yourself.,

The purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client end while ensuring they meet 100% quality assurance parameters. You will be instrumental in understanding the requirements and design of the product/software. This involves developing software solutions by studying information needs, systems flow, data usage, and work processes. You will investigate problem areas throughout the software development life cycle, facilitate root cause analysis of system issues, and identify ideas to improve system performance. Additionally, you will analyze client requirements, collaborate with functional teams, and confer with project managers to obtain information on software capabilities. Your responsibilities will also include performing coding and ensuring optimal software/module development. This will involve determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and preparing reports on programming project specifications. It is crucial to compile comprehensive documentation, coordinate with the team on project status, and provide feedback on usability and serviceability. Furthermore, you will be responsible for status reporting and maintaining a customer focus. You will capture requirements and clarifications from the client, take feedback regularly for smooth delivery, and participate in continuing education and training to remain current on best practices. Consulting with engineering staff, documenting and demonstrating solutions, and ensuring good quality of interaction with customers are also essential aspects of this role. In terms of deliverables, you will be evaluated based on performance parameters such as continuous integration, deployment, and monitoring of software, quality, customer satisfaction, MIS, and reporting. The role also emphasizes reinvention and encourages individuals to join a business powered by purpose, enabling them to design their own reinvention and realize their ambitions at Wipro. Applications from people with disabilities are explicitly welcome.,

You are a motivated IT Assistant joining our team in an entry-level position suitable for recent graduates or individuals starting their IT careers. You are eager to learn and gain hands-on experience in various aspects of IT support and administration. Your main role will involve working closely with our experienced IT team to assist in maintaining, troubleshooting, and optimizing our technology infrastructure. Your responsibilities will include assisting in the installation, configuration, and maintenance of hardware and software systems. You will support end-users by troubleshooting technical issues and resolving IT service requests. Additionally, you will participate in managing network and system administration tasks, such as monitoring network performance and ensuring system security. It will be your responsibility to perform software updates, patches, and backups as necessary to maintain IT system integrity. Furthermore, you are required to document and log technical issues, solutions, and process improvements for future reference. Collaboration with team members on IT projects and contribution to various technology initiatives will also be part of your role. Lastly, you must ensure compliance with company policies and industry best practices in IT security and data protection. To qualify for this position, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field (or currently pursuing a degree in a similar field). A basic understanding of IT concepts, including networks, databases, hardware, and software systems is essential. Familiarity with Windows, macOS, and Linux operating systems is preferred. Strong problem-solving abilities and a keen interest in learning new technologies are key attributes for this role. Good communication skills and the ability to work effectively in a team environment are required. Attention to detail, time management, and organizational skills are also important qualities. This is a full-time, permanent position with benefits including leave encashment, paid time off, and a yearly bonus. The schedule is a day shift.,

The purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client's end and ensure they meet 100% quality assurance parameters. You will be instrumental in understanding the requirements and design of the product/software by developing software solutions through a detailed study of information needs, systems flow, data usage, and work processes. You will investigate problem areas through the software development life cycle, facilitate root cause analysis of system issues, and identify ideas to improve system performance. Additionally, you will analyze client requirements, collaborate with functional teams, and confer with project managers to obtain information on software capabilities. Your responsibilities will also include performing coding and ensuring optimal software/module development by evaluating analysis, problem definition, requirements, and software development. You will develop and automate processes for software validation, modify software to fix errors and improve performance, and recommend new systems or modifications. It is crucial to ensure that the code is error-free, prepare reports on programming project specifications, and compile comprehensive documentation and reports as requested. Furthermore, you will be responsible for status reporting and customer focus on an ongoing basis with respect to project execution. This includes capturing all client requirements, taking feedback regularly for smooth and on-time delivery, participating in continuing education and training, and consulting with engineering staff to evaluate software-hardware interfaces. You will document and demonstrate solutions, ensure good quality of interaction with customers, and provide timely responses to customer requests. Your performance will be measured based on continuous integration, deployment & monitoring of software, quality & CSAT, and MIS & reporting. You will be expected to achieve 100% error-free onboarding & implementation, manage software, troubleshoot queries, deliver on-time, and generate reports in a timely manner. Join Wipro, a leading technology services and consulting company focused on building innovative solutions to address clients" most complex digital transformation needs. Realize your ambitions in a dynamic environment that empowers you to design your own reinvention. Applications from people with disabilities are explicitly welcome.,

The purpose of this role is to design, test, and maintain software programs for operating systems or applications to be deployed at a client's end, ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas to improve system performance. Additionally, you will analyze client requirements, collaborate with functional teams, and confer with project managers to obtain information on software capabilities. You will also be required to perform coding, determine operational feasibility, develop and automate processes for software validation, modify software to fix errors, and prepare reports on programming project specifications. Ensuring error-free code, compiling timely documentation, and coordinating with the team on daily project status are essential aspects of this role. Furthermore, you will be responsible for status reporting, maintaining customer focus, capturing requirements and clarifications from the client, taking feedback regularly, participating in continuing education, and consulting with engineering staff. You will also document and demonstrate solutions, ensure good quality of interaction with customers, and provide timely responses to customer requests. Performance parameters for this role include continuous integration, deployment, and monitoring of software, quality and customer satisfaction, MIS and reporting. Adherence to schedules, on-time delivery, troubleshooting queries, customer experience, and timely MIS and report generation are key measures of success for this role. Join us at Wipro and be a part of our journey to reinvent the digital world. We are looking for individuals inspired by reinvention, who are eager to evolve themselves, their careers, and their skills. Be a part of a business that is powered by purpose and empowers you to design your own reinvention. Realize your ambitions with us at Wipro. Applications from people with disabilities are explicitly welcome.,

You are a motivated IT Executive (Fresher) who will be responsible for providing technical support and maintaining IT infrastructure in the automobile sector. Your main tasks will include assisting with IT operations at manufacturing plants, service centers, or corporate offices, as well as troubleshooting hardware, software, and network connectivity issues. You will also be involved in setting up and configuring various IT equipment such as desktops, laptops, printers, and scanners. Your key responsibilities will involve providing both on-site and remote technical support to plant and office users, monitoring and maintaining IT inventory, managing security tools and software licenses, and documenting issues and solutions accurately. Additionally, you will be required to coordinate with vendors for equipment repair or maintenance when necessary. To qualify for this position, you should have a Bachelor's degree in IT, Computer Science, or a related discipline. You should possess basic knowledge of Windows OS, networking, and Microsoft Office tools, along with an understanding of hardware components and peripheral devices. Good communication skills, problem-solving abilities, and a willingness to learn industry-specific software used in automobile operations are also essential for this role. This is a permanent position with benefits such as cell phone reimbursement, health insurance, leave encashment, and Provident Fund. The job entails day shift work and requires in-person presence at the designated work location.,

The role aims to design, test, and maintain software programs for operating systems or applications to be deployed at the client's end, ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and designing the product/software, developing software solutions, and investigating problem areas throughout the software development life cycle. Root cause analysis of system issues, identifying system performance improvements, and collaborating with project managers are also key aspects of the role. Coding and ensuring optimal software/module development is another crucial part of the job. This involves determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and preparing reports on programming project specifications. Furthermore, status reporting and customer focus play a vital role in the job. Capturing client requirements, taking regular feedback, participating in education and training, and documenting solutions are essential tasks. Ensuring good quality interaction with customers and timely responses to their requests are also important responsibilities. The performance parameters for this role include continuous integration, deployment, and monitoring of software, quality and customer satisfaction, as well as management information systems and reporting. Adherence to schedules, on-time delivery, troubleshooting queries, and completion of certifications for skill enhancement are key measures of success. Join Wipro, an end-to-end digital transformation partner with bold ambitions. Embrace the opportunity to reinvent yourself, your career, and your skills in a business powered by purpose. Be a part of an organization that encourages constant evolution and empowers you to design your reinvention. Applications from individuals with disabilities are encouraged and welcomed.,

We are looking for a highly motivated and experienced System & Office Administrator to join our Trivandrum office. This role involves managing IT systems and office administration tasks. The ideal candidate should have a strong background in IT infrastructure maintenance and ensuring smooth office operations. Additionally, they should be proactive, organized, and detail-oriented. You will be responsible for installing, configuring, and maintaining servers, networks, hardware, software, and related infrastructure. Setting up and managing user accounts, permissions, workstations, and access rights in coordination with HR processes will also be part of your role. Monitoring system performance, performing data backups, and executing disaster recovery plans as needed are crucial responsibilities. Ensuring IT security through regular updates, patch management, firewalls, antivirus systems, and access control policies is essential. Troubleshooting and resolving technical issues related to systems, networks, and office equipment including printers, scanners, and VoIP systems will be part of your daily tasks. Overseeing daily office operations, managing procurement and inventory of office supplies, handling internal and external communications, and supporting employee onboarding and offboarding activities are also key responsibilities. To be a great fit for this role, you should have a minimum of 3 years of experience in a combined role of system/network administration and office management. Strong knowledge of LAN/WAN networks, patch management, and troubleshooting is required. Proficiency with Ubuntu/Linux, Windows, and other relevant operating systems is a must. A solid understanding of system security, data recovery, and backup solutions is essential. Experience with managing office infrastructure, supplies, facilities, and vendor coordination is also necessary. Strong organizational skills, ability to multitask, prioritize, work under pressure, excellent communication skills, and the ability to work independently and cross-functionally are important attributes for this role. You will collaborate with the IT & Admin department based in the Cochin office and be available to travel to Cochin as needed for coordination, support, or infrastructure requirements.,

The purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client end and ensure they meet 100% quality assurance parameters. You will be instrumental in understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas to improve system performance. Moreover, you will analyze client requirements, collaborate with functional teams, and confer with project managers to obtain information on software capabilities. Your responsibilities will also include performing coding, ensuring optimal software/module development, determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors, and preparing reports on programming project specifications. You will compile timely and accurate documentation, coordinate with the team on project status and progress, provide feedback on usability and serviceability, and report quality risks to concerned stakeholders. Additionally, you will be responsible for status reporting and maintaining customer focus on an ongoing basis with respect to the project and its execution. This involves capturing requirements and clarifications from the client, gathering feedback, participating in continuing education and training, consulting with engineering staff, documenting solutions, and ensuring good quality of interaction with customers. In terms of deliverables, you will be evaluated based on performance parameters such as Continuous Integration, Deployment & Monitoring of Software, Quality & CSAT, and MIS & Reporting. The key measures include 100% error-free onboarding & implementation, adherence to schedule/release plan, on-time delivery, troubleshooting queries, customer experience, completion of assigned certifications for skill up-gradation, and 100% on-time MIS & report generation. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro and realize your ambitions. Applications from people with disabilities are explicitly welcome.,

As a Technical Support specialist, your primary responsibility will be to troubleshoot and resolve issues escalated from the Helpdesk. You will be tasked with incident management by tracking and documenting issues in a ticketing system such as ServiceNow or Jira. In case of complex issues, you will escalate them to higher-level support or specialized teams, ensuring timely resolution and follow-up with users to confirm problem resolution. Additionally, you will monitor system performance to ensure optimal functioning and reliability. You will also be responsible for creating user guides, knowledge base articles, and FAQs to facilitate self-service for common issues, as well as sharing best practices to improve user productivity and prevent future issues. Collaboration and communication are key aspects of this role, as you will work closely with other teams to resolve complex issues, keep users informed on issue status, and engage with different departments to understand specific technical needs. You will also be required to analyze support metrics, report recurring issues, and provide feedback for system or process improvements based on common issues or user feedback. To excel in this role, you should have experience working with COTS solutions, strong engagement and communication skills, experience in software maintenance and help desk support, and proven experience with complex integrated systems. Familiarity with tools such as Jira, Confluence, and Service Management tools is also required. Join Virtusa, a global team that values teamwork, quality of life, and professional development. With a focus on collaboration and fostering excellence, Virtusa offers exciting projects, opportunities, and exposure to state-of-the-art technologies for your career growth. If you are a great mind looking to unleash your potential, Virtusa is the dynamic place to nurture new ideas and thrive in a team-oriented environment.,

You will be responsible for overseeing the implementation, maintenance, and optimization of the organization's Enterprise Resource Planning (ERP) system to ensure its smooth functionality. Your role will involve managing and supporting the company's technology infrastructure, which includes hardware, software, networks, and data. You will be required to troubleshoot and problem-solve technical issues with the ERP system. Therefore, having a good knowledge of ERP handling, excellent communication skills, technical skills for database management, knowledge in network management, and proficiency in hardware and software maintenance will be essential for this role. Candidates with an IT-based degree are preferred for this position. The job type is full-time, and the benefits include Provident Fund and a yearly bonus. The work schedule is day shift, and the preferred education level is a Bachelor's degree. The work location is in person.,

The Software Engineering Department at Blekinge Institute of Technology (BTH), Sweden, is currently expanding and seeking applications for four PhD student positions at the intersection of Software Engineering and Artificial Intelligence (AI). These positions provide a unique opportunity to be involved in cutting-edge research within the following areas: - Software Maintenance, Evolution, and Operation in the AI Era - Data-Driven and AI-Supported Sustainable Software Product Development - Software Design and Architecture in the Era of AI (AISA, SA4AI) - Verification and Validation of AI-Enabled Software Systems The ideal candidates should possess an MSc degree or Swedish Civilingenjr in a relevant field. If you are interested in applying for these positions or seeking more information, please visit the official website: https://www.bth.se/eng/about-bth/vacancies/. For any further inquiries, feel free to contact Professor Daniel Mendez Fernandez at daniel.mendez@bth.se. Don't miss out on the opportunity to receive the latest job openings in your field and preferred country directly to your email inbox. Sign up now for a 14-day free trial at: https://phdfinder.com/register.,

The IT Administrator is responsible for managing and supporting the university's IT infrastructure, systems, and services. This includes the installation, configuration, maintenance, and security of hardware, software, networks, data systems & Cameras. You will play a key role in ensuring that all university departments, faculty, staff, and students have reliable and secure access to necessary technological resources. Your responsibilities will include installing, configuring, and maintaining computer systems, software, and peripheral equipment in the lab and other offices of the university. It will be your duty to ensure the security and integrity of systems through regular updates, backups, and monitoring. You will provide technical support and troubleshooting assistance to faculty, staff, and students as per their requirements. Additionally, maintaining an inventory of hardware, software licenses, and other lab-related assets & Cameras will be essential. You will be responsible for installing, configuring, and maintaining desktops, laptops, printers, and other end-user devices. Administering and maintaining university servers, networks, and core IT systems (including email, storage, LMS, ERP, etc.) will also fall under your purview. Managing user accounts, permissions, and access control across systems, implementing and enforcing IT policies and data security protocols, and enforcing lab usage policies are crucial aspects of this role. You will monitor lab usage and system performance, generating periodic reports as required. Coordination with academic staff for lab scheduling and support requirements will also be part of your tasks. Keeping antivirus software and security patches updated regularly, coordinating regular system backups, updates, and disaster recovery planning, setting up user accounts, access permissions, and data security protocols, and training users on the proper usage of lab equipment and software applications are important responsibilities. Maintaining the cleanliness and organization of the lab environment and providing input on lab upgrades and procurement of new equipment will also be expected. If you are interested in this position, please contact Rinkal Kothiya at 98249 45442.,

As a highly motivated Engineer at Google, you will be a part of the team in Hyderabad focused on building Artificial Intelligence (AI) agents. Your primary role will involve working with peers and software engineers to develop agents using the latest advancements in large language models (LLMs). The goal is to create more capable, factual, and helpful deflection agents that are capable of auto-resolving support issues, potentially impacting millions of users. Your responsibilities will include writing and testing product or system development code, participating in design reviews, and reviewing code developed by other team members to ensure best practices are followed. Additionally, you will take ownership of Machine Learning (ML) initiatives, defining early-stage experiments and seeing projects through from ideation to launch. Your role will also involve translating ambiguous business requirements into concrete ML projects by evaluating new and emerging technologies in the field. You will have the opportunity to apply your expertise in LLM post-training and evaluation to create AI agents that can understand and interact with the world in innovative ways. As part of Google's IT organization, you will contribute to building world-leading business solutions that enable a more helpful Google for everyone. Your work will involve providing end-to-end solutions for organizations across Google, delivering the necessary tools, platforms, and experiences for Googlers to create more helpful products and services for users worldwide. Google's software engineers play a vital role in developing next-generation technologies that revolutionize how billions of users connect, explore, and interact with information and each other. The products developed by our engineers must handle information at massive scale and go beyond web search, requiring expertise in various areas such as information retrieval, distributed computing, system design, networking, security, artificial intelligence, natural language processing, UI design, and mobile technologies. As a software engineer at Google, you will work on critical projects that address the evolving needs of the company, with opportunities to switch teams and projects as you grow along with our fast-paced business. We are looking for engineers who are versatile, display leadership qualities, and are eager to tackle new challenges across the full-stack as we continue to drive technology forward. If you are passionate about AI, machine learning, and developing innovative solutions that have a real-world impact, we encourage you to apply and be part of our dynamic team at Google.,

As an IT Support Specialist in our company, your primary responsibility will be to ensure the smooth functioning of our hardware and software systems. You will be required to install, set up, and maintain computers, printers, servers, and company software. Additionally, you will provide user support by assisting employees, especially production staff, with any computer or software-related issues they may encounter. In this role, you will also collaborate with the HR and Admin teams to offer technical support and assist with IT-related tasks. Keeping accurate documentation of IT issues, solutions provided, and maintaining an inventory of equipment and software will be essential. You will be responsible for setting up and maintaining our network infrastructure, including LAN, WAN, and cloud systems, to guarantee uninterrupted operations. Ensuring network security by implementing proper measures to prevent unauthorized access, monitoring the network for seamless functionality, and proactively addressing any issues that may arise are critical aspects of this position. You will also need to focus on maintaining system stability by ensuring all essential systems and tools used in production are operational without any downtime. As an IT Support Specialist, you will be involved in software/hardware integration by incorporating new tools or machines into our existing systems and verifying their compatibility. Your problem-solving skills will be put to the test as you identify and swiftly resolve software bugs or technical issues to minimize disruptions. To qualify for this role, you should possess a Bachelor's degree in IT, Computer Science, or a related field, along with 3 to 5 years of experience in IT support within the Manufacturing Industry. Proficiency in computer hardware, software, networks, and troubleshooting is essential. Effective communication, strong problem-solving abilities, and the capacity to support multiple departments IT and HR/Admin are key requirements for this position. This is a full-time, permanent position with benefits such as food provision, health insurance, and Provident Fund. The work location is in person, and the job entails a fixed shift schedule. The ideal candidate should have at least 3 years of experience in IT management to excel in this role.,

We are looking for Graduate Trainees to join our growing fintech organization in Chennai, India. As a Graduate Trainee, you will participate in training sessions and workshops to develop job-specific skills. You will gain an understanding of the software development life cycle and learn how to apply it in project work. It is essential to complete various IT certifications and be proficient in multiple programming languages. The ideal candidate should have experience in writing code and possess expert-level skills in Microsoft Office Applications, including Project. Strong written and oral communication skills are required, along with familiarity with a range of software and hardware. Previous experience in a technical support role is beneficial. Your responsibilities will include assisting in the testing and support of software solutions, debugging and troubleshooting software and applications, and developing documentation for future reference. You will also be involved in the maintenance and upgrades of existing software, as well as learning and adapting to new technologies and programming languages relevant to the job. Collaboration with senior engineers to understand and implement design specifications, complying with project plans and industry standards, and contributing to team meetings to provide fresh perspectives are key aspects of this role. Additionally, you will be responsible for analyzing application logs, monitoring email alerts, and identifying errors in job execution. To be successful in this role, you should be an Engineering graduate with 0-1 years of experience, preferably holding a B.Tech or B.E in Computer Science from the 2024 or 2025 batch. Strong personal management, organizational, communication, and analytical skills are essential. You should be ambitious, driven, detail-oriented, and able to work independently while building positive relationships with colleagues and clients. At Episode Six, we value diversity and inclusivity, appreciating the unique contributions of each team member. We strive for excellence, work diligently, and maintain a people-first mentality. We are dedicated to supporting your professional development, wellbeing, and success, creating an environment where you can excel and grow. If you require any accommodations during the application or interview process due to a disability, please contact our Talent Acquisition Team at recruiting@episodesix.com.,

Job Description: In the role of a Software Engineer, you will be responsible for working in the area of Software Engineering, focusing on the development, maintenance, and optimization of software solutions and applications. Your tasks will involve applying scientific methods to analyze and address software engineering issues. Your responsibilities include developing and applying software engineering practices and knowledge in research, design, development, and maintenance activities. You are expected to demonstrate original thinking and judgment while supervising the technical and administrative work of other software engineers. Furthermore, you will be required to enhance your skills and expertise to meet the standard software engineer skills expectations defined for your role in Professional Communities. Collaboration and teamwork with other software engineers and stakeholders are also essential aspects of this role. As a Software Engineer with more than a year of relevant work experience, you should have a solid understanding of programming concepts, software design, and software development principles. You are capable of working independently with minimal supervision, delivering accurate and reliable results consistently. Your ability to work on various tasks and problems, demonstrating the application of your skills and knowledge, is crucial. Effective time management to meet assigned tasks within a mid-term horizon is expected. Collaborating with team members to achieve common goals, positively impacting project performance, and making decisions based on situational understanding are key competencies required for this role. Your main responsibilities will include but are not limited to the following: - Designing, executing, validating, and automating test suites for quality assurance in CFD solutions. - Developing and maintaining testware to ensure AMADEUS products meet expected quality standards and enhance customer experience. - Implementing test strategies and plans, including functional, non-functional, and regression testing. - Reporting and communicating test activities to relevant stakeholders. - Reviewing specifications to provide input on testability requirements. - Analyzing and designing test cases based on customer requirements and specifications. - Implementing, executing, and automating test cases using scripts. - Maintaining and enhancing regression using frameworks like Karate for Rest/JSON tests and Playwright for UI regression. - Assisting in problem fixing and tracking records, providing information to developers, validating defect fixes, and ensuring sign-off for production releases. - Documenting software defects and participating in release management activities, including following the lifecycle of new releases, providing reports, and sharing status updates on releases. The deliverables associated with the testware include test plans, test cases, test reports, defect documentation, and test scripts. Your role involves contributing to the software engineering domain by applying your skills, knowledge, and expertise to enhance software solutions and applications. Collaboration, teamwork, and effective communication are essential for success in this position. Skills (Competencies): - Strong verbal communication skills ,

As Assistant IT Support at SKM Air Conditioning LLC based in Sharjah, UAE, you will be a valuable member of the IT Infrastructure team. Your role will involve assisting in troubleshooting, supporting, diagnosing, and resolving IT technical issues within agreed SLAs. Additionally, you will configure new IT equipment and ensure that authorized software is installed and regularly updated on all computers. You will play a key role in implementing the IT Manual across SKM offices, maintaining detailed lists of IT infrastructure and suppliers, and updating quotations for IT equipment, software, and services. It will be part of your responsibilities to oversee the maintenance of CCTV, PABX, Attendance, Barcode readers, and MPS systems. Regularly scheduled hardware and software maintenance will also be within your purview. As part of your duties, you will report any non-conformities against the IT Manual to IT management, assist in the IT requisition process, and update IT items in the warehouse. Your involvement in IT procurement and monthly inventory top-ups will be essential. Ensuring the satisfaction of IT users, maintaining a high level of confidentiality, and being familiar with ISO Audit processes and QHSE standards will be integral to your role. You will also be expected to perform any other IT-related duties assigned by IT management. The ideal candidate for this role will have a diploma, certificate, or degree in IT or Computer Science along with a minimum of 2 years of IT support experience. A basic understanding of hardware, software, network devices, and IT security standards is required. Familiarity with IT infrastructure tools and systems is advantageous. Strong troubleshooting, communication, and time management skills are essential, and a customer-focused mindset with a willingness to learn is highly valued. If you are seeking an opportunity to enhance your IT skills and be a part of a supportive tech environment, we encourage you to apply to join the SKM team.,

As an Information Technology Associate at our company located in Ambala, you will play a crucial role in ensuring the smooth functioning of IT operations. Your responsibilities will include providing technical support, troubleshooting hardware and software issues, managing network infrastructure, maintaining IT equipment, and upholding cybersecurity protocols. Furthermore, you will be instrumental in introducing new technologies and delivering technical assistance to our team members in the hospitality sector. To excel in this role, you should possess technical support and troubleshooting skills, along with experience in network management and infrastructure. Proficiency in hardware and software maintenance, familiarity with cybersecurity protocols, and the ability to implement and support new technologies are essential. Strong problem-solving abilities, effective communication skills, and the capacity to work both independently and collaboratively are also key requirements. Prior experience in the hospitality industry and a Bachelor's degree in Information Technology, Computer Science, or a related field would be advantageous. If you are passionate about IT, possess a diverse skill set, and are eager to contribute to a dynamic team environment, we welcome you to apply for this exciting opportunity.,

As an experienced professional with over 5 years of expertise, you will play a crucial role in resolving queries and issues escalated by the first line or Customer Support Team within specified SLA timeframes to minimize customer impact. Operating as part of the on-call rotation for second line support will be one of your key responsibilities. You will also act as a representative for planned changes to the Pega systems and serve as the primary owner for one or more critical Pega systems. It will be your duty to ensure software and system maintenance, as well as health checks, are conducted appropriately and on schedule. Collaborating closely with incident managers, you will work towards the swift resolution of issues and provide accurate details for reporting purposes. You will also engage with the problem manager to conduct root cause analysis and implement preventive measures to prevent incident recurrence. Attending team meetings and Operations communication sessions as necessary will be part of your routine, along with ensuring that all incidents and issues related to key systems are added to the knowledge base. Your ability to work effectively in diverse and multicultural teams, coupled with a detailed understanding of application operations, will be essential for success in this role. Strong communication skills, both written and verbal, proactive nature, self-driven attitude, good presentation skills, and experience in a European work environment will be advantageous. If you are looking to contribute your expertise in a dynamic environment, please share your resume at deepika.eaga@quesscorp.com.,