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3.0 - 5.0 years
4 - 8 Lacs
chennai
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
noida
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
ahmedabad
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
mumbai
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
lucknow
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
chandigarh
Work from Office
Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
1. Windows Upgrades Management: Experience in handling both major and minor Windows upgrades. 2. Coordination: Ability to coordinate and manage the entire update process efficiently. 3. Troubleshooting: Troubleshoot and resolve issues that arise during the update process. 4. Issue Identification and Resolution: Identify problems promptly and provide effective solutions. 5. Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11. System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment ...
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
hyderabad
Work from Office
Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the conf...
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Installing, Configuring windows operating systems. Installed and configured various applications software's Like MS Office, antivirus etc. Desktop Support up to Client Level including Hardware, Software and Networking Problems. Installed, configured and maintained the regular updates of Antivirus. Installed, Configured and Troubleshooting of various PC Hardware Components. Outlook Configuration and troubleshooting. Configuring & troubleshooting of LAN setup. Installation & troubleshooting of Local and Network printer. Basic Networking knowledge (connecting switches / routers, Access points and should be able to help network team while configuring them)
Posted 1 week ago
1.0 - 3.0 years
3 - 3 Lacs
hyderabad
Work from Office
Responsibilities Roles &Resps: Install, configure, and maintain operating systems, software applications, and system management tools. Monitor and maintain network stability, ensuring high levels of performance and security. Troubleshoot system and network problems, diagnosing and resolving hardware or software issues promptly. Network Administration: Manage and maintain LAN/WAN infrastructure, including routers, switches, firewalls, and VPNs. Monitor network traffic, analyze network performance, and optimize network configurations for efficiency. Implement and maintain network security protocols and procedures to protect data and systems from unauthorized access or breaches. Server Administ...
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
hyderabad
Work from Office
Knowledge of office automation & desktop laptop & printer hardware internal components network security practices anti-virus programs Troubleshooting experience on MS Tools Outlook configuration, excel, ppt etc knowledge on DNS DHC Networking. Required Candidate profile Min 1-6years of experience in MS Windows Desktop Management / Desktop Support Engineer Mandatory to have a Hardware and Network course certification Excellent problem-solving & multitasking skills
Posted 1 week ago
2.0 - 7.0 years
1 - 3 Lacs
vadodara
Work from Office
Role & responsibilities : 2-3 years Desktop Support experience Ticketing/helpdesk tools proficiency Desktop, Laptop, VDI, Printer troubleshooting MS Office, MS Outlook, Windows OS knowledge Hardware installation & configuration Basic vendor coordination and asset management Please share your updated resume on hemangi.parikh@laurengroup.ai & Whatsapp at 8655949151.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
pune
Work from Office
Responsibilities:1) Candidate known Windows Installation and troubleshooting 2) He should have Networking Knowledge 3) Basic Server Knowledge RDP4)Printer installation and troubleshooting 5) Hardware and software knowledge 6) He Should be have Bike
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
ahmedabad
Work from Office
Role & responsibilities 1. IT Support & Troubleshooting Provide first-level and second-level technical support for hardware, software, and network issues. Install, configure, and maintain desktops, laptops, printers, and related peripherals. Respond to user queries through calls, emails, or ticketing systems. 2. System & Network Management Manage and monitor LAN/WAN, Wi-Fi networks, firewalls, and switches. Ensure network connectivity, performance, and security. Perform system backups and data recovery as required. 3. Software Installation & Maintenance Install and update operating systems, applications, and security patches. Manage user accounts, access controls, and permissions. Ensure sof...
Posted 1 week ago
3.0 - 5.0 years
3 - 4 Lacs
gurgaon/ gurugram
Work from Office
Hardware knowledge Desktop, Laptop, Server hardware window 10, Window 7, Mac and Win server 2016 Win server 2016, fileserver Backup (Aaronic and NAS), Firewalls LAN, WAN networking, Konica and cannon printer barcode printer Call @8447732667 Required Candidate profile Knowledge about routers and DLink Wi-Fi IT inventory management Anti-virus K7 Desktop support to users for daily issues Knowledge about ISP, SAP Knowledge about Database MySQL
Posted 1 week ago
0.0 years
2 - 2 Lacs
hyderabad, chennai, bengaluru
Work from Office
Graduation year: 2024, or 2025 Three-year full-time degree: BCA, BSc. Minimum 60% throughout X, XII, Diploma, and UG (strictly no rounding off) Recent grads; Flexible to work from Bangalore office; Night shifts; Any Graduate
Posted 1 week ago
1.0 - 3.0 years
4 - 8 Lacs
hyderabad
Work from Office
Hardware and Networking Knowledge need. Roles and Responsibility Provide technical support and assistance to employees with various IT-related issues. Troubleshoot and resolve hardware and software problems efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement effective maintenance strategies to prevent downtime. Collaborate with other departments to ensure seamless integration of IT systems. Conduct regular backups and perform data recovery operations when necessary. Job Requirements Strong knowledge of computer systems, networks, and peripherals. Excellent problem-solving skills and attention to detail. Ability to work independentl...
Posted 1 week ago
2.0 - 5.0 years
3 - 5 Lacs
kochi, ernakulam
Work from Office
provides technical help for hardware, software, and network issues via phone, chat, or in-person, handling everything from new user setup and installations to complex troubleshooting, system updates, security, and documentation.
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
mumbai suburban
Work from Office
Role & responsibilities 1. What is Domain 2. What is DHCP 3. What is DNS 4. What is LAN/WAN/VLAN 5. How do you establish network b/w 4-5 computers and what material you will be required. 6. Color coding of LAN Cable. 7. How to install Network Printer 8. Difference b/w Nw Printer and shared printer 9. How to know the IP address and hostname of any system. 10. How DHCP work. 11. What is Active Directory ? 12. What is Organisation Unit ? 13. What is group Policy and how can we apply ? 14. What is CAT5/6 ? 15. What are the types of the operating system and its editions ? 16. What is a Ping command? 17. How can you take a backup of emails in MS Outlook? 18. What is the difference B/W MS Office 20...
Posted 1 week ago
1.0 - 4.0 years
0 - 2 Lacs
mangaluru
Work from Office
Position: Project Associate Work Locations: Mangalore ( Work location may vary based on project requirements ) Department: E-Governance Qualification: Any Degree (any specialization) Key Responsibilities: Understand SLA requirements and ensure operational execution as per client expectations Coordinate with the vendor team for deployment of Aadhaar Enrolment Centers Monitor smooth functioning and output of enrolment centers Handle branch-level escalations and resolve issues promptly Train operators periodically in line with UIDAI guidelines Ensure service quality and proper training for all operators Monitor enrolment performance and quality across branches as per UIDAI standards Plan proact...
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa *2 year+ Int tech support experience sal upto 6.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s...
Posted 1 week ago
2.0 - 4.0 years
5 - 7 Lacs
noida
Hybrid
JOB DESCRIPTION Location : Noida, India Ready to work in rotational Night Shift Position type : Full-time Infogain is seeking a POS 2 Support Specialist (L2) to join our Shared Support Practice located in our Infogain US Location (Austin) Position Description : The Support Specialist will be providing 2nd level phone support for several retail store locations. This position will be troubleshooting application and hardware problems, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service. Responsibilities : Agent receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someo...
Posted 1 week ago
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