3855 Desktop Support Jobs - Page 10

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Desktop Support . Experience: 1-3 Years .

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

We are seeking a skilled and proactive System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will ensure the smooth operation, security, and reliability of servers, networks, and productivity platforms (including Microsoft 365), while also providing technical support to internal teams. Key Responsibilities Install, configure, and maintain servers (Windows/Linux) and related infrastructure. Administer and support Microsoft 365 services, including Exchange Online (Office 365 email) , Teams, and SharePoint. Manage email accounts, distribution lists, and security policies for Office 365. Monitor system performance, troubleshoot issues, and ensure high availability of IT services. Implement and manage system security, including firewalls, antivirus, and access controls. Perform regular backups and disaster recovery planning. Maintain and update network equipment such as routers, switches, and firewalls. Provide technical support and resolve hardware/software issues for employees. Document system configurations, processes, and incident resolutions. Required Skills & Qualifications Degree or Diploma in Computer Science, Information Technology, or a related discipline . Solid understanding of Windows and Linux operating systems . Proficiency with MS Office applications and general productivity tools. Ability to perform hardware diagnostics and handle software installations/configurations . Familiarity with cloud platforms such as Microsoft 365 (Office 365 email, Teams, SharePoint) , Google Workspace , or AWS/Azure . Basic knowledge of networking concepts (DNS, DHCP, VPNs, firewalls). Awareness of cybersecurity principles including data protection, antivirus, and access control. Strong problem-solving ability , eagerness to learn new technologies, and adaptability in a fast-paced environment. Effective communication skills and a collaborative mindset to work well in a team.

Role & responsibilities Technical Support Preferred candidate profile Technical Support

Role & responsibilities Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc). This job requires travelling which includes local & projects need basis. Preferred candidate profile Certified With CCNA, MCSA, MCSE, Hardware & Networking or nay equivalent computer course

Role: The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client DO : - Provide assistance in configuration of applications based on client requirements - Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners - Plan and execute assigned configuration tasks within deadlines - Provide system configuration support based on changing business needs - Assist in system analysis, design, development, and testing activities - Provide support in developing, implementing and testing patch releases and system upgrades - Maintenance of the configuration archive and its upkeep - 100% compliance to configuration standards and procedures - Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log - Analyze and resolve configuration issues in a timely manner - MIS Management, Reporting & Backend Support - Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders - Documentation & reporting as per the client need on configuration standards - Issue resolution in minimum time possible with respect to any modification or change requested by the client Mandatory Skills: Oracle Apps Finance Functional . Experience: 5-8 Years .

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: TIS Service Desk .

Role & responsibilities Excellent Comm skill(verbal /Written) Typing skill (typing skills (Min 60 to 80 WPM)) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. Knowledge on any Ticketing tool , ITIL knowledge Exp 6+ months of experience in infra , Storage, Service Desk Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet) Associate Google Workspace Administrator certification is preferred. Preferred candidate profile

Endpoint SCCM Administration Manage testing activates for workstations, laptops, VMs Configuration of WDS, configuration PXE, configuring VM build environment Required Candidate profile ideally, the candidate would be Tanium certified or have extensive hands-on experience. Proven Level 3 support Strong PowerShell Solid experience with Windows OS imaging using MDT, SCCM, or Autopilot.

Role & responsibilities Responsibilities: Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable Primary Skill Set: Hardware & Networking Concepts Desktop Operating system knowledge Microsoft standard office product knowledge Basic network skill sets. Basic hardware troubleshooting Preferred candidate profile

Hi, We are looking for IT Support who can join immediately. Skills: IT Support, Desktop Support, Active Directory, Remote Support Exp: 3- 6 yrs

Immediate Joiner Must Have knowledge & Experience3 to 4 years of relevant experience inTroubleshooting VOIP related issueUnable to make callCall connects with no soundVOIP phone does not turn OnEcho during voice callKnowledge of LAN and WAN SystemsFirst level Support to end usersEscalation and resolution follow-up with other parties like vendorsMicrosoft Office Suite 2003/2007/2013Configuration and support of MS-Outlook,O365 and other emailing systemsSupport Skype/TeamsWindows XP/7/10 and Apple Macintosh Operating systemsUnderstand Active directoryUnderstand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and HubsConfigure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devicesNetwork end point testingAntivirus End point protectionShould be able to configure and trouble-shoot business standard applications

Role Summary: We currently have an exciting opportunity for a Helpdesk Executive in Reading. The Executive will manage the helpdesk calls, manage queries, record slack tickers, prepare reports and maintain records on a daily basis Liason with multiple functions and ensure all the tickets are close as per SLA What the job involves: Helpdesk Management Phone Calls Slack channel queries Mail communications Liason with multiple functions Regular updates Report Management Maintain all day to day data Maintain all documents for audit purpose Suggest / Recommend changes or inputs required to enhance / optimize process Ensure routine update of database for future reference Team Player Align with the team on all process Support for other cities during their absence Extend the support during business continuity Manage SLAs and timelines Support FM functions in case of necessity Should play a role of touchpoint for Employees community Gather requirements / requests and channel with respective functions Lead the requests end to end and ensure delivery with quality and within time limit Bring out the challenges quickly to respective leaders / forums for quick resolutions Site Operations Management Recommend continuous quality improvement practices and implement Industry Best Practice operations Support other FM functions based on crisis as a cross function to balance eco system Liason with vendors for programs, events and ensure smooth execution 24/7 emergency call support and site attendance is required Risk Management Ensure a property risk management program including audits is implemented and maintained Ensure disaster recovering and business continuity plans are implemented and maintained Ensure escalation procedures and incident reporting procedures are implemented and in place Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct Achieve Key Performance Indicators and Service Level Agreement

NIIT University, Neemrana is looking for Engineer - Network Support to join our dynamic team and embark on a rewarding career journey Network Maintenance and Monitoring:Monitor and maintain the organization's network infrastructure Perform regular system updates, patches, and upgrades Identify and resolve network performance issues Technical Support:Provide technical support to end-users regarding network-related problems Respond to and resolve help desk tickets related to network issues Assist users in setting up and configuring network devices Troubleshooting:Diagnose and troubleshoot network problems, including connectivity issues, outages, and hardware failures Collaborate with other IT teams to resolve complex technical issues Security:Implement and maintain network security protocols Monitor network traffic for security threats and take appropriate actions Ensure compliance with security policies and procedures Documentation:Create and maintain documentation for network configurations, troubleshooting procedures, and solutions Update and maintain an inventory of network equipment and software Collaboration:Work closely with IT teams, including system administrators and security specialists, to ensure a cohesive and secure IT environment Collaborate with vendors for technical support and solutions Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Support time trouble shooting and resolution, ticket management, escalation, knowledge base user training, advance trouble shooting system and application support, route cause analysis, remote support collaboration, purchase and alignment Perks and benefits Will be informed later

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT Computer-related course Work Schedule : Rotational shifts (24/7) Onsite (5 days)

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Intern and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone with college or vocational school graduation as a qualification and whos willing to work on cyclical schedules. So if you have at least 1 year of working experience in the related field of BFSI. Have experience on phone, email and live chat support? Thats a plus! Meanwhile, do you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team.

General Summary: Software and System design, development, performance & power optimization of XR products built using Qualcomms Industry leading SoC running Android and Linux platforms. Analyze and decompose complex software systems and collaborate with and influence others to improve the overall design. The candidate will be required to be hands-on as well as provide technical leadership to a team of engineers. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. 3 - 8 years of hands-on experience in design and development of multimedia software (at Drivers, Middleware, Frameworks level) in one or more of these domains: Virtual/Augmented Reality, Camera, Graphics, Video, Display, Computer Vision Expert in C/C++ programming Embedded multimedia product development experience in Android Smartphones, Network based Video or Camera products Hands on experience with the internals of Linux, Android is required. Bachelor's or masters in electrical & computer engineering or related discipline from Top Notch institutes Candidates with one or more below additional qualifications will have an edge Software development experience on heterogenous/multi-core architectures (CPUs, GPUs, DSPs, tensor accelerators etc.) Direct experience in XR product development Previous development experience on Qualcomm Snapdragon platforms Candidates with apps and gaming development experience are least preferred

Taskus is seeking a highly skilled Team leader Remote Desktop Support Technician with a minimum of 3years of relevant experience supporting international clients. As a Team Leader Remote Desktop Support Technician, you will play a vital role in ensuring the seamless operation of our clients' IT systems by handling team, resolving technical issues and delivering exceptional customer service to a global user base. Key Responsibilities :- - Handling team of Remote technical support engineers, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). -As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. - To be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. - Provide remote technical support to international clients via phone, email, chat, and remote desktop tools. - Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and peripherals. - Install, configure, and maintain operating systems, software applications, and security patches. - Set up and configure VPN connections for secure remote access. - Implement and support multi-factor authentication (MFA) solutions, including Yubikey. - Collaborate effectively with cross-functional teams across different time zones to escalate and resolve complex technical issues. - Document support tickets, solutions, and troubleshooting procedures in Jira or similar ticketing systems. - Provide training and guidance to international end-users on IT best practices and procedures. - Stay updated on emerging technologies and industry trends to continuously improve service delivery and enhance client satisfaction. Requirements:- - Minimum of 2 years of experience as a team leader in remote desktop support, preferably with international clients . - Proficiency in using remote support tools and technologies. - Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. - Experience with MFA solutions, such as Yubikey, and VPN technologies. - Excellent communication skills and cultural sensitivity to effectively interact with clients from diverse backgrounds. - Ability to work independently and collaborate effectively in a remote team environment. - Experience using collaboration tools like Slack for communication and Jira for ticket management. Preferred Qualifications:- - Bachelor's degree in Computer Science, Information Technology, or related field. - Certifications in relevant technologies (e.g., CompTIA A+, Network+, Security+). - Experience supporting a diverse range of operating systems, including Windows, macOS, and Linux.

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills. Someone whos computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? Thats what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person whos resourceful, able to multitask and has high attention to details will be a great addition to the team. If youre someone whos self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficient call anusha@7815982900 call harshitha@7848820045 call suman@7848820049 call kashish@7816842400 call hr pooja@9886112704 hr mayur@9343402211

Job Track Description: Candidate needs to be Oracle Fusion HCM Cloud - Subject Mater expert - Fin Integration ( API/Extract ), Fast Formula & Reporting tools. ( OTBI , BI Publisher ) Analyze client requirements and provide design solutions using Oracle Fusion HCM modules. Ensure Team customize and configure Fusion HCM applications to align with client business processes. Ensure Team develops and maintain reports, interfaces, conversions, and extensions as per project needs. Lead data migration activities, ensuring accurate and timely transfer of data from legacy systems to Fusion HCM. Collaborate with cross-functional teams to integrate Fusion HCM with other enterprise systems. Provide technical guidance and support to junior team members. Stay updated with Oracle Fusion HCM updates and best practices. Ensure Team adherence to SOPs - Change Management, Coding Standards, Knowledge Management, Oracle SR, Batch Job Monitoring Requires formal education and relevant expertise in professional & technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Proficiency in independently managing and completing tasks.

Primary Skill - SQL Server 2022, T-SQL SSIS Secondary Skill - SSRS, SSAS, Power BI Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by Builds data transformations with SSIS including importing data from files, moving data from one database platform to another Debug and tune SSIS packages to ensure accurate and efficient movement of data Design, implement and maintain database objects (tables, views, indexes) and database security Provide production support for existing SSIS/ ETL processes and ensure data accuracy and integrity. Relevant certifications such as MCSA (Microsoft Certified Solutions Associate) or MCSD (Microsoft Certified Solutions Developer) can be beneficial.