1536 Desktop Support Jobs - Page 4

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

Urgent Requirement for Helpdesk Senior Associate. Experience 3 Years Location Bangalore. Strong troubleshooting skills, bug finding, and resolution. 5. Ability to work independently within a diverse global team 6. IT software and hardware troubleshooting knowledge and Skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 7. Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support 8. Familiar with ITIL Concepts and Processes. 9. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc. In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas.

Experience in managing, troubleshooting, installation, repairs of desktops, printers & other IT equipment Knowledge of network security practices and anti-virus programs Working knowledge of office automation products Proficient in MS office.

Required Skills: Descent English Communications Skills (Verbal and Written) Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues or network concerns. 2. Diagnose, Prioritize, Troubleshoot and Resolve IT incidents reported by the users via Telephone, Chat, Email or Walk-Ins. Who is Eligible : Any Graduate/Post-Graduate (Full time) Who is Not Eligible : Under Graduate / Distance Learning Graduate / Yet to appear final year exam / Already attended the Interview for this position in last 6 Months.

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting

Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile Hindi and English Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate can apply. Btech & BE can also apply. Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Canter WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Resolving IT support requests from employees Answering employee questions regarding computer systems Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Generating sign ins for new hires during the onboarding process Installing new software and hardware drivers and updating existing ones as needed Updating employees on the status of their service requests Logging all service requests and updating tickets as needed

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Manage IT service desk, ensuring timely resolution of customer queries and requests. Troubleshoot networking problems and perform routine maintenance tasks on company's LAN/WAN infrastructure. Install, configure, and maintain various software applications such as MS Office Outlook. Collaborate with other teams to resolve complex technical issues. Desired Candidate Profile 1-3 years of experience in IT support or related field (desktop engineering). B.Tech/B.E. degree in Any Specialization from a recognized university. Strong knowledge of MS Office Outlook configuration and troubleshooting. Proficiency in installing, configuring, and managing network devices (LAN/WAN) including routers, switches, printers etc. Kindly share your resume at amulyavaish@paisabazaar.com

Manages IT service desk operations, ensuring efficient incident resolution and user support.

Manages Windows 10 desktop and server environments, handling security updates, troubleshooting, and user support.

Manage and configure Oracle R12 applications. Ensure system security, performance, and uptime.

Manage and support desktop infrastructure services, ensuring system security, updates, and performance optimization. Troubleshoot hardware and software issues.

Manages and supports enterprise desktop environments, ensuring system performance, security, and troubleshooting issues.

Provide technical support and troubleshooting for end users through various channels. You will resolve incidents, manage service requests, and ensure smooth IT operations. Experience in IT support and service desk operations is required.

Job Description: The IT Desktop/Infrastructure Support Specialist is responsible for delivering high-quality technical support for desktops, laptops, peripherals, and critical infrastructure systems across the organization. This role ensures smooth and secure operations by diagnosing and resolving hardware, software, and network-related issues while also contributing to infrastructure projects and system improvements. The ideal candidate will have hands-on experience in SuiteQL. Scripting . DevOps practices. Azure cloud services. Network administration .

Job Summary Knowledge Manager Responsibilities Designing developing and managing programs related to knowledge management. Deploying training communications and awareness programs related to knowledge management Identifying ways to improve the current knowledge management system. Developing new programs and solutions that meet the needs of the department. Collaborating with multiple teams to capture new information that can be stored in knowledge base Maintaining the knowledge management system or platform (CMS LMS etc.). Conducting evaluation strategies to gauge knowledge program effectiveness and return on investment. This can include metrics collection analysis and reporting. Encouraging a knowledge-sharing culture across the organization. Certifications Required ITIL

Job Role: Technical Support Engineer Location: Noida Key Responsibilities: ¢ ¢ Provide timely and accurate resolution of customer and technical queries related to Adobe Connect Hosted services. ¢ Troubleshoot common issues involving meeting access, audio/video connectivity, recording playback, and user account concerns. ¢ Guide users through standard configuration and usage processes for optimal product experience. ¢ ¢ ¢ ¢ Handle inbound support cases via chat, email, or phone in accordance with defined SLAs. ¢ Escalate complex or unresolved issues to Tier 2 support with detailed documentation. ¢ Collaborate closely with internal teams to identify patterns, emerging issues, and share customer feedback. ¢ ¢ Assist with creation and maintenance of knowledge base content, FAQs, and customer documentation. Required Skills & Experience: ¢ ¢ 02 years of experience in a technical support or customer service role, preferably in a SaaS or collaboration tools environment. ¢ ¢ ¢ Strong verbal and written communication skills. ¢ Good understanding of web conferencing technologies, browser settings, plug-ins, and general internet troubleshooting. ¢ ¢ ¢ ¢ Familiarity with operating systems (Windows, macOS), browsers (Chrome, Firefox, Edge), and basic network connectivity. ¢ Excellent problem-solving skills with the ability to think logically and empathize with customer challenges. ¢ Willingness to work in rotational shifts and adapt to a fast-paced, global support environment. Nice to Have: ¢ ¢ ¢ Exposure to Adobe Connect or similar web conferencing platforms. ¢ Basic knowledge of networking (HTTP/S, ports, proxies), LMS integrations, or SSO concepts.

Greetings from Infosys BPM Ltd., We are hiring for Service Desk - International Voice Process in Pune. Education Qualification: Full-time graduation / Post graduation Shifts: 24*7 rotational shifts Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Service Desk- Voice, Pune) Role: Service Desk - International Voice Shift: 24/7 Location: Pune (Work from office) Experience: 1 - 2 Years Job Description Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Work from Office Must adhere and non-negotiables : Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications : Any Graduate Regards, Infosys BPM Talent Acquisition | INFY HR

Job Summary: We are seeking a motivated and tech-savvy IT Support Intern to assist our IT department in maintaining hardware, software, and other systems. This internship will provide exposure to various areas of IT support, including troubleshooting, help desk operations, and system maintenance. Key Responsibilities: Assist in troubleshooting hardware, software, and network issues. Provide first-level technical support to users via email, phone, or in-person. Install, configure, and update computer systems and applications. Help maintain IT documentation and inventory records. Support in setting up workstations and peripheral devices. Assist with regular system checks, backups, and updates. Collaborate with IT team members on ongoing projects and tasks. Qualifications: Pursuing a degree/diploma in Information Technology, Computer Science, or a related field. Basic knowledge of computer hardware, operating systems (Windows/Linux), and networking concepts. Good problem-solving and communication skills. Ability to work independently and in a team. Willingness to learn and take initiative.

IT Executive For Agro chemical Industry In Saykha,Gujarat Job Title : Executive-IT Department : Information Technology Experience Required: 4-13 years Qualification:- BCA/MCA & B.E (Computer Science Job Duties and Responsibilities (Please Mention In Below Table) 1 Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers. 2 Knowledge of Computer Hardware and Networking such as, Computer Troubleshooting, Windows Troubleshooting, Software Installation Updating & License Activation, Printer Sharing etc. 3 Knowledge of DCS programming language 4 Managing Firewall policy, Allow to approve Web-site for user. 5 Install, configure, and support an organization's on network. 6 Identify problems, troubleshoot and provide advice and training to assist users. 7 Solving various problems of users requests for like support, assistance, problems, and Requests for additional equipment or services. 8 Maintain up-to-date inventory of all Desktops, Laptops, Printers, Network Devices & Peripheral equipment. 9 Knowledge of SAP Hana implementation 10 Creation & configuration of Manage Emails using C-panel, mail backup and restore in mail clients, MS outlook 2007,2010,2013,2016 & 2019. 11 Responsible for Creating Users & Groups, Organizational Unit, Profile, Home Folder, Group Policies.

Advertising, promotions, and marketing managers plan programs to generate interest in products or services. They work with art directors,advertising sales agents, and financial staff members. Plan promotional campaigns such as contests, coupons, A bachelors degree is required for most advertising, promotions, and marketing management positions. These managers typically have work experience in advertising, marketing, promotions, or sales.

Role - Team Lead | Service Desk Should need to have Team Lead designation on Papers Exp - Min of 4 Yrs Skills - Microsoft Application Support | Windows Support | Technical Support Loc - Hyderabad 9116324602 | teena.ghrs@gmail.com

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811