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0.0 years
2 - 3 Lacs
chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batches Male candidates only
Posted 3 weeks ago
5.0 - 7.0 years
3 - 6 Lacs
pune
Work from Office
1. IT Infrastructure Management 2. Data Security & Compliance 3. Software & System Integration 4 Technical Support and Helpdesk 5. Digital Transformation & ERP Int. 6. Real Estate-specific IT Solutions 7. Business Continuity and Risk Management
Posted 3 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
noida
Work from Office
Location : Noida (Work from office) Key Responsibilities: Install, configure, and maintain computer systems, networks, and servers. Provide troubleshooting and support for Microsoft Outlook issues (mail flow, PST/OST, connectivity, permissions, etc.). Manage and administer Microsoft 365 suite (Exchange Online, Teams, SharePoint, OneDrive, etc.). Monitor system performance and ensure high availability of IT resources. Handle user account creation, access management, and security permissions. Perform regular system backups, updates, and patch management. Respond to IT service requests and incidents in a timely manner. Document processes, incidents, and resolutions for future reference. Collaborate with vendors and IT partners when required. Key Skills & Requirements: Proven experience as a System Administrator or IT Support Engineer . Strong expertise in Microsoft Outlook troubleshooting and Office 365 administration . Good knowledge of Windows OS and basic networking. Familiarity with Active Directory, DNS, DHCP, and system security. Ability to work independently and resolve technical issues efficiently. Strong communication and problem-solving skills.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Roles and Responsibilities E-mail configuration Installation & Troubleshooting: - Antivirus, MS office, Mailing clients and other software - Hardware, Desktop & Laptops - Network Printer & Scanner - Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Desired Candidate Profile Should be self-motivated and a self-starter Should be able to thrive in a performance-driven environment Good communication skills Willing to work in weekly 6 days working pattern. Male candidates only Relevant experience: 1- 3 Years, with no gap in career Education: BE/B. Tech/3 years Diploma/BSc/BCA/ Any graduation in computers Location : Ahmedabad
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
mohali, gurugram, mumbai (all areas)
Work from Office
Roles and Responsibilities Hiring Graduate Fresher's for Leading International BPO kpo. Customer Support !! International Voice Process !! Any Graduate can apply. Fresher's can apply. Both Side Cabs Desired Candidate Profile WhatsApp number 9781021114 Domestic and International call Center No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply IMMEDIATE JOINER'S CAN APPLY !! Any Graduate can apply. Btech & BE can also apply. Comfortable Working. Good Communication Skills. Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh
Posted 3 weeks ago
4.0 - 7.0 years
2 - 5 Lacs
noida
Work from Office
Role & responsibilities Provide technical support for hardware, software, and network-related issues across the organization. Manage and maintain Windows Servers , including performance tuning, patch management, and backup solutions. Administer and maintain Active Directory , Group Policies, DNS, DHCP, and user/group permissions. Support and manage Microsoft Office 365 suite including Exchange Online, SharePoint, OneDrive, and Teams. Ensure smooth operations and management of cloud-based platforms such as Azure , AWS , or Google Cloud Platform . Configure, deploy, and maintain desktops, laptops, printers, and other IT hardware. Maintain IT documentation including infrastructure diagrams, SOPs, asset inventory, and knowledge base. Implement and monitor security best practices, including endpoint protection, patching, and access control. Collaborate with other departments to understand and support their IT needs. Coordinate with vendors and service providers for procurement and technical support when necessary. Assist in IT projects such as system upgrades, migrations, or cloud adoption Preferred candidate profile Relevant experience in IT support and systems administration experience. Strong technical skills in Windows Server (2016/2019/2022) , Active Directory , and Office 365 administration . Solid understanding of cloud platforms (Azure, AWS, etc.) and virtual environments (Hyper-V, VMware). Experience with networking fundamentals including firewalls, switches, VPN, and Wi-Fi troubleshooting. Hands-on experience with endpoint management tools. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. Certifications such as MCSA , Azure Administrator or similar are a plus.
Posted 3 weeks ago
0.0 - 5.0 years
6 - 10 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Role & responsibilities '- Support activity management (Requests, incident, follow incident under the third party responsibility if needed) - Implementation and management of KPI's - Organize internal review meetings - Report to FR manager - Participate to the Knowledge base and documentation Preferred candidate profile '- Process Understanding - Technical skills to resolve incident - Customer Relationship - French Language Mandatory
Posted 3 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
bengaluru
Work from Office
Proven experience in desktop support or IT helpdesk roles (minimum 3+ years). Strong knowledge of Windows 10/11, Ubuntu and common enterprise applications. Familiarity with Active Directory, DNS, DHCP, and basic networking. Contractual role-6 months
Posted 3 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
tirupati, chittoor
Work from Office
Desktop Computers and Computer Hardware skills. Experience in Windows Server. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools. Interested candidates please share resume to naveenkumar.t@inspirisys.com / Whats App to 9600894014 Immediate joiners preferred.
Posted 3 weeks ago
2.0 - 3.0 years
6 - 7 Lacs
bengaluru
Work from Office
We are seeking a dynamic and skilled Analyst-II - Onsite Support to join our team in Bangalore. The ideal candidate will be responsible for providing technical support, troubleshooting, and ensuring end-user productivity through efficient problem resolution. Technical Support Responsibilities: Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows XP/Vista/Windows 7, Microsoft Office, Outlook, Microsoft Office Communicator, and other corporate-deployed desktop applications. Address Microsoft patches, corporate software deployments, group policies, and McAfee Antivirus issues. Build and reimage corporate-issued PCs, including necessary hardware repairs or upgrades to resolve end-user productivity issues. Hardware replacement occurs after diagnostics confirm the need for repair, replacement, or upgrade. Troubleshoot LAN/WAN issues impacting employee productivity. Demonstrate a strong understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Provide excellent verbal and written communication to end-users regarding their productivity issues. Communication must be in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if needed due to corporate policy. Demonstrate the ability to interact with end-users of all levels using active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users, both verbally and in writing. Additional Responsibilities: Experience with desktop imaging software such as Ghost, MS MDT, MS WDS, Sysprep, and RIS. Document solutions and incident resolution case notes in English within the assigned reporting systems. Perform inventory management, reporting, and ordering for the area of responsibility in accordance with company policies. This includes ordering PCs, mobile devices, hard drives, memory, ActiveKeys, LAN cables, docking stations, monitors, keyboards, mice, and productivity accessories. Qualifications: Bachelors Degree in a relevant field or equivalent experience. 2-3 years of relevant technical support experience without any gaps. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills. Ability to work effectively in a fast-paced, team-oriented environment. Mandatory Key Skills Technical Support,Troubleshooting,Windows XP,Windows Vista,Windows 7,Software Deployments,Group Policies,McAfee Antivirus,PC Imaging,Hardware Repair,Networking,TCP/IP,VPN,ActiveKeys,Desktop Support
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
hyderabad
Work from Office
Hardware and NetworkingWe are hiring an Executive IT Support to provide technical assistance, troubleshoot hardware/software issues, and ensure smooth IT operations. The role involves supporting end-users, maintaining systems, and ensuring timely resolution of IT-related problems. Key Responsibilities Provide first-level technical support to employees (hardware, software, networking). Install, configure, and maintain desktops, laptops, printers, and other devices. Troubleshoot system, network, and application issues. Manage user accounts, passwords, and IT assets. Escalate unresolved issues to senior IT teams/vendors. Ensure system security, antivirus updates, and data backup. Maintain IT documentation, logs, and support reports.
Posted 3 weeks ago
3.0 - 4.0 years
3 - 7 Lacs
gurugram
Work from Office
JLLs APAC Pursuits team is a high-performance group of business development pitching strategists. We are focused on driving revenue growth, and do this by equipping, enriching and enabling our business teams to grow. Through introducing and leading a strategic and innovative methodology for winning new business, we achieve significant results with each team we partner with. As part of the team, your primary role will be to oversee the development, and ongoing management of the APAC Pursuits teams content library. This includes supporting on the development and management of Pursuits online pitch management platform, as well as Pursuits central repository for best-in-class content at both an APAC and country level. Duties & responsibilities What this job involves Working with the APAC Proposal Centre of Excellence team (the Bid CoE), APAC Pursuits incountry team, and Business Line SMEs, support on the ongoing collation, development, and updating of critical baseline content including but not limited to CVs, Track records, case studies, quotes, organisation charts, awards, core business statistics. Manage the Pursuits teams content library / central repositories for pitch and presentation baseline responses and templates. Ensure all materials are regularly updated to drive a more effective and streamlined process for the creation of tenders and proposals. Manage the APAC Pursuits teams online pitch management platform. Develop, own, and continuously improve materials on the platform, ensuring all content is accurate and current. Contribute to the development of slides for live pitches, by working collaboratively with the CoE, Graphic Design team, and APAC Pursuits team. Identify unique questions and responses in completed bids, and update baseline / templates with new content. Develop, own, execute and continuously improve processes and protocols to ensure that materials in the central repositories and the pitching platform are accurate and up-to-date. Performance objectives Update/manage content library Update/manage pitch management platform Deliver on varied content management tasks Share ideas, display proactiveness, ownership of individual tasks, contribute in team projects, problem solving and delivery within strict timelines Key skills Exceptional written, verbal and interpersonal communications skills Copywriting experience Attention to detail and proof reading Content/knowledge management and experience in creating lists/libraries/sites Proficient with MS Office (Word, PowerPoint and Excel); proficiency in formatting/design will be a plus Employee specification Post-Graduate, with excellent academic credentials 3-4 years of relevant experience, including content management from a journalism, or professional services firm.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 5 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Total Exp : 0-1yr Role : SD Analyst (technical support- voice process) Shifts : Rotational shifts ( 5 days WFO )(including night shifts) Location : Kolkata, Hyderabad, Bangalore Should be graduate, should have excellent communication skills ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Requirements: 1. 0-1 year of previous experience in IT helpdesk (Voice) 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates 11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. 12. Excellent organizational skills Interested candidates can share their resume @9609939864 along with their preferred location ** apply if you have excellent communication skills only **
Posted 3 weeks ago
0.0 - 4.0 years
3 - 7 Lacs
pune
Work from Office
Total Exp : Freshers/Min 1 Years Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO ) Location : Pune Venue_ Plot No-31, phase 2, MIDC, Rajiv Gandhi Info Tech, Hinjewadi Park, Pune Every week - Tuesday, Thursday & Saturday starting from-10:00 am ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Requirements: 1. 0-4 years of previous experience in IT helpdesk (Voice) 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates 11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. 12. Excellent organizational skills
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
We are looking for a proactive and skilled Executive IT Support to join our team at Vijaya Diagnostic Centre Limited . The role involves providing technical assistance, troubleshooting IT issues, and ensuring smooth day-to-day operations of IT systems. Key Responsibilities Provide first-level technical support to employees for hardware, software, network, and system-related issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Handle user account management, password resets, and access control. Assist in monitoring and maintaining network infrastructure and connectivity. Coordinate with vendors and IT team for hardware/software procurement, installation, and issue resolution. Document technical issues and solutions for knowledge sharing. Ensure adherence to IT security protocols and company policies. Support periodic system upgrades and backups. Qualifications & Skills Bachelors degree/diploma in Computer Science, IT, or related field. 13 years of experience in IT support/helpdesk roles. Good knowledge of Windows OS, MS Office, and basic networking concepts. Familiarity with troubleshooting hardware, software, and LAN/WAN issues. Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Proactive, detail-oriented, and customer service mindset.
Posted 3 weeks ago
2.0 - 4.0 years
0 - 2 Lacs
noida, greater noida
Work from Office
Hiring for CMM 5 Level Org!!Providing a Single Point of Contact (SPOC) for assistance with IT services under scope.Log IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool) Required Candidate profile Designation:Desktop Support Enigineer L2 Experience:2+ Years Location:Noida Qualification:Graduate Contact: snehapawar@peshr.com/7021769496
Posted 3 weeks ago
2.0 - 5.0 years
1 - 3 Lacs
gurugram, delhi / ncr
Work from Office
Desktop Support Engineer to assist our clients with computer hardware & software issues. He is required to work on-site or via remote connection & assist with hardware installations, software upgrades, system integrations, and Asset Management
Posted 3 weeks ago
2.0 - 6.0 years
1 - 3 Lacs
tamnar
Work from Office
Support Engineer required to work on-site or via remote connection assist with hardware installations, software upgrades, systems integrations, & basic IT-related issues. Knowledge of Fiber Splicing, OFC Cable Laying, Networking (Routers & Switches).
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
mumbai
Work from Office
Paramatrix Technologies Pvt. Ltd is looking for Trainee System Engineer to join our dynamic team and embark on a rewarding career journey Analyzing system requirements and specifications Designing and implementing computer systems and network architecture Installing, configuring, and maintaining system hardware and software Monitoring and optimizing system performance and capacity Ensuring security and data protection for the organization's systems Providing technical support and troubleshooting for users and other stakeholders Collaborating with other teams, such as development and operations, to ensure system integration and efficiency Developing and implementing disaster recovery and business continuity plans Maintaining documentation for systems, processes, and procedures Strong technical background, excellent problem-solving skills
Posted 3 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
noida
Work from Office
Role & responsibilities 1) Monitor the Bin in which tickets are assigned to the engineer 2) Provide Hands and Feet support on the tickets assigned to the engineer 3) Ensure tickets are assigned to correct team in case they have been wrongly assigned 4) Update the ticket with resolution steps and choose correct resolution category and close the ticket on time 5) For critical incidences, the required data such as Ping and Trace, etc. response is taken from/ for process and given to service desk 6) Troubleshooting and resolving OS related issues 7) Troubleshooting and resolving mail client and collaboration client related issues 8) Configuring the print solution and resolving printing problems of the users 11) Install OS & office applications on the client. 12) Installation and troubleshooting of issues related to Citrix client, AWS Client, AVD Client, VMWare Client, RDP Client 13) Installation/removal of software packages on endpoints. 14) Resolving basic network connectivity, VPN related issues on the Endpoints 15) Ensure adherence to security policy of EXL. 16) Update desktops, laptops with latest updates, security patches etc.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
hyderabad, chennai, bengaluru
Work from Office
Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree/Any Graduate (2017 to 2024 ) Gender: Male /Female Salary: 2Lpa to 3.25Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility
Posted 3 weeks ago
1.0 - 5.0 years
4 - 8 Lacs
pune
Work from Office
We are looking for a Radio System Engineer Youll make a difference by: Design and implementation of TETRA radio for Railways and Metro system. Coordination and management of TETRA supplier (Wayside+onboard) Interface for internal telecom systems and external non telecom systems. Preparation and implementation of partial acceptance test, system acceptance test, integrated test other system. Preparation of operation manual, maintenance manual and training manual for the project. Preparation RAMS study for the Radio system of the project Coordination with the site team for installation and commissioning of sites as per the design. Design, Installation, Testing, and commissioning of whole Radio system for project. Desired Skills: Technical knowledge on main subsystems of a railway turnkey project. Experience in reading and understanding technical requirements. Should be familiar with process and should have demonstrated effectiveness of using process in their present organization. Knowledge of design and construction management aspects of Railway Projects including interface and coordination with Stakeholders. Good command of spoken and written English. Good usage of Office 365 application in project activities. Able to communicate with different level of people in a multi-national project environment and motivate the project activities for timely delivery.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
noida
Work from Office
About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do? * Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishing troubleshootin g procedures to meet daily support requirements. Requirements What you need Candidates must be able to work the following rotating shifts/Other shifts as assigned: Weekday Shifts 7 AM to 3:30 PM IST 1 PM to 9:30 PM IST Weekend Shifts 6AM to 2:30PM IST 2PM to 10:30PM IST 10PM to 6:30AM IST Bachelor's degree or 1+ years of client service experience. Basic understanding of the internet and web browsers such as Chrome, Safari, Internet Explorer and Firefox. Experience with MS Office suite of products such as MS Excel, MS Word, and MS PowerPoint. Displays high energy and passion. Demonstrates a strong work ethic and personal integrity. Demonstrates a client first mentality and willingness to go above and beyond to exceed customer expectations. Works well in a team environment and interacts well with all levels of the organization. Proven track record to develop and maintain strong client relationships. Takes initiative for self-developme nt and exhibits persistence in learning new processes. Demonstrates excellent written, oral and listening communication skills. Demonstrates the ability to think analytically to identify issues as well as solutions to problems. Able to complete all assigned duties with limited supervision and understands when to properly raise cross-departme ntally or to management Ability to quickly learn, adapt to new information and understand company concepts in a timely manner. What makes you stand out? Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Enthusiastic: Shows intense and eager enjoyment and interest Standout Colleague: Works well as a member of a group Thought Provoking: Capable of making others think deeply on a subject. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Enthusiastic: Shows intense and eager enjoyment and interest Standout Colleague: Works well as a member of a group Thought Provoking: Capable of making others think deeply on a subject.
Posted 3 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
gurugram
Work from Office
Your new role – challenging and future- oriented: Implementation of Control and Protection- Hardware solutions for High Voltage Direct Current (HVDC) plants within a team of project engineers Preparation of Design Specifications, Overview Diagrams and Concept Clarifications in close cooperation with the concept coordinators Cubicle design, integration of all HW components into the cubicles and integration of cubicles into a plant on Engineering Base platform Creating Bill of material and terminal diagrams for Control & Protection equipment's Coordination with cubicles manufacturer and Visits for Inspection of cubicles as necessary Preparation of Cable list and Cable termination schedule Providing necessary support during Functional Performance tests and Site Commissioning Ensures that engineering deliverables meet the project schedule dates in line with customer requirements We don’t need superheroes, just super minds: A bachelor’s degree in Electrical Engineering or any related field 3-6 years of experience in Control & Protection Design in HVDC/FACTS/Substation projects Knowledge of Engineering Base/ELCAD is preferable Basic knowledge of HVDC technology is preferable Knowledge in TDC systems / SIPROTEC systems is preferable Good knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio) High ability to work in a multi-national and multi-cultural team Open minded and creative in cooperation with colleagues and customers High commitment and willingness to perform Must be quick learner and flexible to work well under tight schedules in a fast-paced team environment.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
chandigarh
Work from Office
Male candidates only Role & responsibilities Provide technical support and assistance to customers via phone, email, or chat Identify and diagnose technical issues reported by customers Remote support for windows installation. Resolve technical problems in a timely and efficient manner Assist store staff with software installations and upgrades Collaborate with other teams to ensure timely resolution Camera & CCTV installation at different locations Working in different shifts Preferred candidate profile Proven experience in a technical support role Good understanding of computer systems and networks Excellent problem-solving and communication skills Ability to explain technical concepts to non-technical users Strong service orientation Patience and empathy when dealing with issues Skills Knowledge of Windows and Mac OS Familiarity with software installation and troubleshooting Basic understanding of network protocols and configurations Proficiency in using remote support tools Excellent verbal and written communication skill
Posted 3 weeks ago
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