3855 Desktop Support Jobs - Page 33

EXP: 1+ Years Notice: Immediate to 15 Days Provide L1 support for Desktop, LAN Network and Connectivity Problems. Computer Network and management (LAN & WAN) Troubleshooting in the Local Area Network. Troubleshooting in OS Repair, upgrade and Installation. Remote support and management. Checking of configuration for proper functioning of equipment ( Laptop & Desktop) Maintain network equipment (Routers, Switches, ADSL Modems, MPLS connectivity). Maintaining Daily checklist for server room & network connection /Meeting rooms. Stakeholder Management. Effectively listening to others, expressing ideas both orally and in writing and providing relevant and timely information to management, co workers, subordinates and customers End user support & Vendor Management License & Patch Management (Antivirus / restricting to install the Pirated software/ Windows Patch management) Should have a good understanding of network fundamentals (DHCP, DNS, VPN, VLANs, TCP/IP, HTTP, etc.). basic knowledge the Routers ,Switches, MAC Laptops Asset management, Preparing the Monthly Report Basic experience on VOIP phones Knowledge on Linux Basic knowledge on Active Directory Ensuring security and efficiency of IT infrastructure handing the onboarding & offboarding process If interested, kindly share your resumes to the mail id mentioned below Shri.lakshmi@cielhr.com and Vaishnav.vs@cielhr.com

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

Job Summary: As a Technical Support Specialist, you will provide exceptional support to our customers by troubleshooting and resolving technical issues related to HP products and services. You will be the first point of contact for customers, ensuring their queries are handled promptly and effectively. Key Responsibilities: Respond to customer inquiries via phone, email, or chat, providing expert technical assistance on HP products. Diagnose and resolve hardware and software issues related to PCs, printers, and peripherals. Document customer interactions and technical issues in the support ticketing system. Collaborate with engineering and product teams to escalate complex issues and contribute to product improvement. Stay up-to-date with the latest HP products, technologies, and troubleshooting techniques. Provide training and guidance to customers on product usage and best practices. Assist in the creation of support documentation and FAQs for internal and external use. Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues. Qualifications: Btech in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in technical support or customer service roles. Strong knowledge of Windows and macOS operating systems, as well as familiarity with networking concepts. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Certification in relevant technologies (e.g., CompTIA A+, Microsoft Certified Professional) is a plus. Mandatory Key Skills customer service,Windows,macOS operating systems,networking,chat support,Technical Support*

Primary Skill - SQL Server 2022, T-SQL SSIS Secondary Skill - SSRS, SSAS, Power BI Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems for processing by Builds data transformations with SSIS including importing data from files, moving data from one database platform to another Debug and tune SSIS packages to ensure accurate and efficient movement of data Design, implement and maintain database objects (tables, views, indexes) and database security Provide production support for existing SSIS/ ETL processes and ensure data accuracy and integrity. Relevant certifications such as MCSA (Microsoft Certified Solutions Associate) or MCSD (Microsoft Certified Solutions Developer) can be beneficial.

We are looking for a highly skilled and experienced Team Leader IT Hardware Support Engineer to lead a team of support engineers and ensure efficient hardware and IT infrastructure support across the organization. The ideal candidate will bring hands-on technical expertise in IT support along with proven leadership capabilities. Key Responsibilities: Lead a team of IT hardware support engineers, ensuring timely and effective technical support. Provide hands-on support for installation, troubleshooting, and maintenance of hardware including desktops, laptops, printers, and network devices. Monitor daily operations and assign tasks to team members to ensure smooth support operations. Act as the escalation point for complex technical issues and ensure timely resolution. Ensure adherence to IT service standards, SLA commitments, and company policies. Maintain documentation of support processes, incidents, and solutions. Coordinate with vendors for hardware procurement, warranty, and repairs. Train and mentor junior staff and conduct regular performance evaluations. Participate in planning and implementation of IT infrastructure upgrades or rollouts. Required Skills & Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). 57 years of experience in IT hardware support, with at least 23 years in a team leadership or supervisory role. Strong technical knowledge of desktops, laptops, networking devices, printers, and other IT peripherals. Familiarity with ticketing systems, remote support tools, and asset management tools. Excellent problem-solving, communication, and organizational skills. Ability to manage and prioritize multiple tasks and projects effectively.

Key Skills Required Printer Troubleshooting Printer Installation & Configuration Printer Part Replacement Printer Fault Diagnosis 2. Roles and Responsibilities We require a customer support engineer for the maintenance of end-user devices printers installed at our customer premises. Should be able to fault diagnose & replace faulty parts from Printer. Candidates with knowledge of Passbook printers, Laptop and Desktop. This is a field job and requires the candidate to travel to our customer premises for diagnosis and repair activity. It is essential for the candidate to own a two-wheeler for the purpose of traveling. 3. Desired Candidate Profile Candidates must have experience in working as a field Engineer. Good communication and a positive attitude are important. Perks and benefits Travel allowance Perks as per company policy

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Mandatory Key Skills Active Directory,Windows Admin,Group policies,RD Gateway,Remote Desktop,Performance Optimization,Printer configuration,File share permissions,Tech Support*

We are looking for a highly skilled and experienced IT professional with 1-3 years of experience to join our team as an Executive - IT Support at Vijaya Diagnostic Centre Limited in the Biotechnology/ Pharmaceutical/Clinical Research industry. Roles and Responsibility Provide technical support and assistance to employees with various IT-related issues. Troubleshoot and resolve hardware and software problems efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement effective IT procedures and protocols. Collaborate with other departments to ensure seamless integration of IT systems. Conduct regular maintenance and backups to ensure data integrity and security. Job Requirements Strong knowledge of IT principles, practices, and technologies. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Familiarity with IT support tools and software. Ability to adapt to new technologies and processes quickly.

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Incident Management: Respond to and resolve incoming support tickets related to Active Directory. Prioritize and manage multiple incidents simultaneously. Document incident resolution steps and knowledge base articles. Problem Management: Identify and analyze recurring issues to prevent future occurrences. Implement preventive measures to minimize system downtime. Develop and maintain documentation for troubleshooting procedures. User Account Management: Create, modify, and delete user accounts. Reset passwords and unlock accounts. Manage user permissions and access rights. Group Policy Management: Create, modify, and deploy Group Policies to enforce security settings and software configurations. Troubleshoot Group Policy-related issues, such as slow logon times and policy failures. Active Directory Administration: Perform routine maintenance tasks, such as backups, updates, and security audits. Monitor Active Directory performance and identify potential issues. Troubleshoot complex Active Directory issues, such as replication problems and domain controller failures. Mandatory Key Skills RD Gateway,File share permissions,Active Directory,Group policies,Performance Optimization,Printer configuration,Group Policy Management,Active Directory Administration,Tech Support

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic understanding of email systems and IT asset management. Eagerness to learn and strong communication skills. Preferred Skills: Familiarity with Windows/Mac OS. Basic networking knowledge. Proficiency in Microsoft Office Suite. Mandatory Key Skills Email ID Creation,IT Asset Management,IT infrastructure support,Mac OS,System Administration

Role:- International Technical Support (voice) Exp:- Min 1 year in Technical support Skills: Service Desk, Active Directory, Troubleshooting, Tech support Location:- Pune WFO | 24/7 US Shifts Immediate joiners only Contact: 8905344933 (Divyam)

We are looking for a Desktop Support Engineer who has L2 level experience n troubleshooting hardware and network devices. Location - Bengaluru Exp- 3+ years Immediate joiners preferred. Job Responsibilities Knowledge of Service Now. Familiar with running SSH commands on network devices. Experience using Citrix Desktops. Experience using Remote Desktop to configure hardware and software on Windows computers. Knowledge of DHCP and DNS. Experience working incidents passed to them from lower tier support groups. Experience troubleshooting complex hardware and software components. Knowledge of configuring network base printers Bonus Points Knowledge of Point-of-Sale peripherals. Experience working in retail domain. Experience writing knowledge base articles. Minimum requirements L2 level of trouble shooting Qualification: - BCA/MCA/B Tech/BE or equivalent Provide case status updates to Customer and Retail Solutions personnel. Ensure customer satisfactions by advising customers on preventative measures, appropriate solutions and configurations which may impact product performance. Minimum 3 years experience.

Roles and Responsibility Provide technical support and assistance to employees with various IT-related issues. Troubleshoot and resolve hardware and software problems efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement effective IT procedures and protocols. Collaborate with other departments to ensure seamless integration of IT systems. Conduct regular maintenance and backups to ensure data integrity and security. Job Requirements Strong knowledge of IT principles, practices, and technologies. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Familiarity with IT support tools and software. Ability to adapt to new technologies and processes quickly.

Roles and Responsibility Provide technical support and assistance to employees with various IT-related issues. Troubleshoot and resolve hardware and software problems efficiently. Install, configure, and maintain computer systems, networks, and peripherals. Develop and implement effective IT procedures and protocols. Collaborate with other departments to ensure seamless integration of IT systems. Conduct regular maintenance and backups to ensure data integrity and security. Job Requirements Strong knowledge of IT principles, practices, and technologies. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Familiarity with IT support tools and software. Ability to adapt to new technologies and processes quickly.

JOB PURPOSE Expert developer focused on Java, Spring, Spring Boot, Spring MVC technologies. May perform one or more of the following: Analysis/Development/Deployment Knowledge in Object Oriented Programming Knowledge of Java, Spring, Spring Boot, Spring MVC Knowledge in ORM frameworks such as Hibernate, MyBatis Knowledge in creation and consumption of RESTful API Knowledge in writing SQL queries and interacting with database systems such as Oracle. Proactive approach to identify alternatives for a given problem statement. Excellent oral and written communication skills Accountability/Communication o Work independently on tasks assigned : Demonstrate ownership on work assigned to self. Manage defect-tracking system, resolve all issues, and prepare update for systems. Investigate and develop skills in new technologies. Create technical specifications and test plans. Monitor everyday activities of system and provide required support. Communicate effectively with internal team members and customers through strong verbal, written and interpersonal skills Remain flexible to changes in priorities with the ability to multi-task.

Maintenance and Repairs: Perform routine maintenance tasks and repairs on utility systems and equipment to ensure they function efficiently and safely. This can involve inspecting, cleaning, and replacing components as needed. Troubleshooting: Identify and diagnose issues with utility systems, equipment, and infrastructure. Troubleshoot problems, determine the cause of malfunctions, and implement solutions to restore functionality. Installation: Assist in the installation and setup of new utility equipment, infrastructure, or systems. This may involve connecting utility lines, installing meters, or setting up communication networks. Emergency Response: Respond to emergency situations such as power outages, water leaks, gas leaks, and other utility-related emergencies. Follow established protocols to address emergencies and ensure public safety. Meter Reading: Collect data from utility meters to monitor consumption and ensure accurate billing. This involves recording readings, updating databases, and communicating with customers regarding usage. Customer Service: Interact with customers and the public in a courteous and professional manner. Address inquiries, concerns, and service requests, and provide information about utility services and procedures. Documentation: Maintain accurate records, logs, and documentation related to maintenance, repairs, inspections, and other tasks. This documentation is essential for tracking work performed and complying with regulatory requirements. Safety Compliance: Adhere to safety regulations, protocols, and guidelines when working with utility systems, equipment, and hazardous materials. Ensure personal safety and the safety of others while on the job. Equipment Operation: Operate specialized equipment and tools required for utility maintenance and repairs. This could include vehicles, power tools, testing equipment, and safety gear. Collaboration: Work collaboratively with other utility staff members, supervisors, and external contractors to coordinate tasks, share information, and ensure the smooth operation of utility systems. Training and Development: Stay updated on industry trends, new technologies, and changes in regulations relevant to utility services. Participate in training programs to enhance skills and knowledge. Physical Requirements: Utility staff positions may involve physical work, including lifting heavy objects, working in confined spaces, and being exposed to various weather conditions.

Job Purpose: To provide technical support and ensure the smooth functioning of all IT systems, hardware, and software across the organization. Responsible for resolving user issues, maintaining IT infrastructure, and assisting in system upgrades and deployments. Key Responsibilities: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems and application software. Set up and manage user accounts, email accounts, and access rights in Active Directory or similar systems. Monitor network connectivity and resolve any internet or LAN/WAN issues. Maintain IT asset inventory and documentation. Assist with system backups and antivirus updates. Coordinate with vendors for hardware repairs and replacements. Support implementation of new systems, upgrades, and migrations. Ensure adherence to IT policies and security protocols. Log and track IT issues using a ticketing system and ensure timely resolution.

Responsibilities: * Collaborate with IT team on projects & upgrades * Install OS, configure settings, maintain software updates * Troubleshoot hardware issues, provide technical support Mail: hr@striveglobalservices.in Food allowance Provident fund

The ideal candidate will have experience in resolving technical issues and diagnosing hardware and software problems. Roles and Responsibility Troubleshoot and maintain computer systems and networks to ensure smooth operation. Resolve technical issues efficiently and effectively. Diagnose and resolve hardware and software problems promptly. Provide excellent customer service and support to internal teams. Collaborate with other departments to resolve complex technical issues. Develop and implement procedures to improve system efficiency and reliability. Job Requirements Minimum 1 years of experience in IT support or a related field. Strong knowledge of computer systems, networks, and software applications. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with IT support tools and technologies. Hardware and Networking

We are seeking a dynamic and skilled Analyst-II - Onsite Support to join our team in Bangalore. The ideal candidate will be responsible for providing technical support, troubleshooting, and ensuring end-user productivity through efficient problem resolution. Technical Support Responsibilities: Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows XP/Vista/Windows 7, Microsoft Office, Outlook, Microsoft Office Communicator, and other corporate-deployed desktop applications. Address Microsoft patches, corporate software deployments, group policies, and McAfee Antivirus issues. Build and reimage corporate-issued PCs, including necessary hardware repairs or upgrades to resolve end-user productivity issues. Hardware replacement occurs after diagnostics confirm the need for repair, replacement, or upgrade. Troubleshoot LAN/WAN issues impacting employee productivity. Demonstrate a strong understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Provide excellent verbal and written communication to end-users regarding their productivity issues. Communication must be in English (Mandatory). Local language verbal and written skills will be considered a secondary requirement if needed due to corporate policy. Demonstrate the ability to interact with end-users of all levels using active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users, both verbally and in writing. Additional Responsibilities: Experience with desktop imaging software such as Ghost, MS MDT, MS WDS, Sysprep, and RIS. Document solutions and incident resolution case notes in English within the assigned reporting systems. Perform inventory management, reporting, and ordering for the area of responsibility in accordance with company policies. This includes ordering PCs, mobile devices, hard drives, memory, ActiveKeys, LAN cables, docking stations, monitors, keyboards, mice, and productivity accessories. Qualifications: Bachelors Degree in a relevant field or equivalent experience. 2-3 years of relevant technical support experience without any gaps. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills. Ability to work effectively in a fast-paced, team-oriented environment. Mandatory Key Skills troubleshooting,Technical Support,TCP/IP,VPN,networking,MS MDT,MS WDS,Sysprep,Desktop Support*

Freshers & Experienced Hiring for International process Must have excellent communication skills. Must be flexible with 24*7 Shifts CTC : Upto 28k To schedule an interview ring 6364907001 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;6364907001

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) FRESHERS SALARY - Rs 2.77 LPA ---- ( ## TWO MONTHS OF JOB TRAINING IN MYSORE BY COMPANY --- POST THAT JOB LOCATION WILLBE -- BANGLORE / PUNE OR HYDERBAD AS PER THE SELECTION MADE INITIALLY DURING THE INTERVIEW ) SALARY STRUCTURE : Upto Rs 4.20 LPA -- FOR 1+ Years of Exp ---- TRAINING AND JOB LOCATION SAME CITY ITSELF FOR 1 YEAR EXP CAANDIDATES . Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . FATIMA 9628373762 SHIVANGI 9628373764 YAGYANSHI 9821182648 SHRUTI 9821182649 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

- Troubleshoot- Desktop, Laptop, Printer, networking n Installation of OS, Outlook configuration, Switches , Routers, Cable crimping, colour code, OSI Model , Hub, Scanner, LAN, Networking equipment - Provide IT support to Retail Outlets for IT calls

HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.50 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Call HR Chanchal To Schedule Your Interview @ 8109390483 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Fixed Variables Monthly Incentive Free Cabs 15 Day Accommodation Up to 10K Relocation Bonus Call HR Mansi TO Schedule Your Interview @ 9257030238 Call HR Chanchal To Schedule Your Interview @ 8109390483 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained