Job
Description
Job Overview for Desktop Support Engineer Hardware Maintenance: Install, configure, and maintain all hardware components, including desktops, laptops, printers, servers, and other peripherals. Troubleshooting: Diagnose and resolve hardware-related issues, such as malfunctioning components, connectivity problems, and peripheral failures. Repairs and Replacements : Conduct repairs on faulty hardware or arrange for replacements as needed, ensuring minimal disruption to the business. Inventory Management: Maintain an accurate inventory of all hardware assets, including tracking of warranty status and managing lifecycle replacements. User Support: Provide technical support to end-users for hardware-related issues, ensuring prompt and effective resolutions. Documentation: Keep detailed records of all hardware configurations, repairs, and updates. Network Maintenance: Monitor and maintain network hardware and software, including routers, switches, firewalls, and wireless access points. Troubleshooting: Diagnose and resolve network issues, including connectivity problems, hardware failures, and software conflicts. Network Security: Implement and manage network security measures to protect against unauthorized access, data breaches, and other security threats. System Updates: Perform regular updates and patches to network systems and software to ensure they are up-to-date with the latest security protocols and features. User Support: Provide technical support to end-users for network-related issues, including connectivity problems, VPN access, and network printer setup. Documentation: Maintain accurate records of network configurations, changes, and troubleshooting steps. Network Optimization: Analyze network performance and implement improvements to increase efficiency and reduce downtime. Qualifications: Bachelor’s degree & Information Technology, or a related field. Certifications CCNA/MCSA/ Hardware A+ /Networking Certification Proven experience in network support, with a solid understanding of network infrastructure and protocols. Strong problem-solving skills and the ability to work under pressure. Excellent communication skills, both written and verbal Best regards, Own bike & license mandatory for site visits and troubleshooting Job Type: Full-time Pay: ₹200,000.00 - ₹360,000.00 per year Benefits: Health insurance Shift: Day shift Morning shift Work Location: In person
