Job description Installation, configuration & Troubleshooting of all types of Hardware and software application installation. video Conference Devices Office 365 Windows 11, 10 OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuration & troubleshooting of Printers & Scanners. Ability to multi-task with strong attention to detail. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ). network settings for TCP/IP and internet Setup. Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Printers, Scanner & LAN-related issues reported by users. Maintenance and Troubleshooting of connectivity problems. . Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job descriptionRole: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Description: *Good Technical Knowledge of Hardware/Software/Network Support *Installation and Troubleshooting of Desktops/Laptops/Printers etc. , Candidate should effectively provide support to end user for technical quiries on Dektops /application *Good Understanding of Windows operating system *Maintain and Support calls for ticketing *Coordinate with the Central IT Infra Support team for resolution required. *Adhere to Policies and procedure laid by the Central IT Team and organization *Regularly be in sync with the Central IT infra Team for new Hardware release / update *Should have sound knowledge of remote installation and troubleshooting of various IT Hardware and Software products *Provide remote support to users in your region for installation/update of various Trading and Broking software *Troubleshoot issues of users in your region for various Trading software and provide working solutions within no time during trading hours. *Coordinate with the Central Application support team for any unresolved issues and close the same at the earliest *Regularly be in sync with the Central Application support team for new releases and best practice to be followed for application support. *Inventory Management and Control of IT Assets and Software at the Branch *Ensure to provide proper training to users for any new software / release in the branch. *Take ownership of the issues reported and seek timely resolution to the problems *Escalate unresolved issues to the in line manager *Ensured all issues are logged properly in the system and the repetitive problems/calls are minimized *Ensure complete Satisfaction to the user and Branch by timely and effective support *Follow proper checklist at the start of the day example: Checking of all desktops , network reachability etc. at the Branch *Be updated with latest technologies and technical skills Job Type: Full-time Pay: ₹25,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Experience in all aspects of Windows Server, including installation, configuration, administration, troubleshooting, and best practices. Experience with virtualization platforms (VMware, Hyper-V, Citrix XenServer). Experience with Windows Server performance tuning. Strong troubleshooting skills in resolving Windows Server issues, problem fixing, root cause analysis, and configurations. Familiarity with enterprise monitoring systems and ticketing systems. Exposure to server backups and restores. Exposure to Active Directory and Windows technologies such as DNS and DHCP. Exposure to scripting for automating daily tasks. Exposure to disaster recovery. Job Type: Full-time Pay: ₹32,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
The ideal candidate for this role will have experience in all aspects of Windows Server, including installation, configuration, administration, troubleshooting, and best practices. You should also possess expertise with virtualization platforms such as VMware, Hyper-V, and Citrix XenServer, as well as Windows Server performance tuning. Your responsibilities will include demonstrating strong troubleshooting skills to resolve Windows Server issues, perform problem fixing, conduct root cause analysis, and configure systems effectively. It is essential to be familiar with enterprise monitoring systems, ticketing systems, server backups, restores, Active Directory, and Windows technologies like DNS and DHCP. Additionally, you should have exposure to scripting for automating daily tasks and disaster recovery procedures. This is a full-time position with benefits including health insurance and Provident Fund. The work location is in-person.,
· Responsible for ensuring there is an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout theIT Service Management Lifecycle. · Collaborate with key stakeholders, internal teams (such as Applications and Change and Release Mgt teams) and external vendors for the introduction and retirement of assets through changes, releases, upgrades, new technology deployments and acquisitions. · Establish and maintain relationships between infrastructure, applications, and business services and capabilities through the CMDB/CSDM. · Work closely with IT teams to identify and resolve issues related to configuration and asset management. · Generate and analyse reports to identify trends and areas for improvement. · Collaborate with other IT teams to implement and maintain best practices for configuration and asset management. · Monitor and enforce compliance with configuration and asset management policies and procedures. Providing guidance and support to other IT teams on configuration and asset management-related issues. · Proven experience in asset and configuration management using the ServiceNow platform, with a focus on ServiceNow Discovery, Graph Connectors, and Multisource CMDB. · ITAM, CAMP, CITAM or other accreditation in Asset and Configuration Management discipline · Strong attention to detail, ability to process data and work in a complex global organisational environment. · Extremely strong organization and productivity skills, ability to interface with managers, staff, and stakeholders within the organization. · Proven experience with ITSM tools such as Service Now · Proven experience and excellent knowledge of Cloud technologies, Physical and Virtual Infrastructure · Excellent verbal and written presentation and communication skills. Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
1. Database Administration · Install, configure, and upgrade Microsoft SQL Server instances on-premises and cloud. · Manage database objects including tables, indexes, views, stored procedures, and functions. · Monitor database performance and implement tuning measures to optimize performance. · Perform database capacity planning and forecasting. Backup & Recovery Implement and maintain database backup and disaster recovery strategies. Ensure regular backup testing for integrity and restore capability. Security & Compliance Manage database security including roles, permissions, and encryption. Monitoring & Maintenance Proactively monitor database health using native tools or third-party monitoring solutions. Automate routine tasks using scripts and jobs. Support & Troubleshooting Provide L2/L3 support for database issues. Troubleshoot blocking, deadlocks, and query performance problems. Work with developers to optimize SQL queries and database design. High Availability & DR Configure and maintain Always On Availability Groups, Replication, and Failover Clustering. Participate in DR drills and ensure readiness. Knowledge of SQL Log Shipping Documentation Maintain detailed documentation for database configurations, processes, and SOPs. Job Type: Full-time Work Location: In person
Job description: Job description Installation, configuration & Troubleshooting of all types of Hardware and software application installation. video Conference Devices Windows 11, 10 OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuration & troubleshooting of Printers & Scanners. Ability to multi-task with strong attention to detail. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ). network settings for TCP/IP and internet Setup. Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Printers, Scanner & LAN-related issues reported by users. Maintenance and Troubleshooting of connectivity problems. . Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As a Database Administrator, your responsibilities will include installing, configuring, and upgrading Microsoft SQL Server instances both on-premises and in the cloud. You will be tasked with managing database objects such as tables, indexes, views, stored procedures, and functions. Monitoring database performance and implementing tuning measures to optimize performance will be a key part of your role. Additionally, you will be responsible for database capacity planning and forecasting. Implementing and maintaining database backup and disaster recovery strategies will also be a crucial aspect of your job. Regular backup testing for integrity and restore capability will be required to ensure data security. In terms of security and compliance, you will be managing database security including roles, permissions, and encryption. Proactively monitoring database health using native tools or third-party monitoring solutions will be necessary. Automating routine tasks using scripts and jobs will help streamline operations. Providing L2/L3 support for database issues and troubleshooting problems like blocking, deadlocks, and query performance will be part of your daily tasks. Collaborating with developers to optimize SQL queries and database design is essential for efficient operation. You will also be configuring and maintaining Always On Availability Groups, Replication, Failover Clustering, and have knowledge of SQL Log Shipping. Participating in disaster recovery drills and ensuring readiness is critical for business continuity. Maintaining detailed documentation for database configurations, processes, and Standard Operating Procedures (SOPs) will be required to ensure smooth operations. This is a full-time position that requires in-person work at the designated location.,