Home
Jobs

Posted:3 months ago| Platform: Naukri logo

Apply

Skills Required

Training Ticketing Service level Helpdesk Operating systems Inventory management Hardware Application software Remote support Desktop support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities : Provide first-level support for hardware, software, and network-related issues for internal and external users. Respond to service requests via email, phone, or helpdesk ticketing system. Troubleshoot and resolve issues related to operating systems, application software, and peripherals. Set up, configure, and install desktop hardware and software. Perform routine maintenance, including system updates and patches. Document and track issues, resolutions, and service requests in the helpdesk ticketing system. Ensure compliance with IT policies and security standards. Assist with setting up workstations for new employees and providing training on standard software and systems. Provide remote support for off-site users when necessary. Assist with inventory management for desktop hardware and software. Ensure timely and efficient resolution of issues within SLA (Service Level Agreement) guidelines.

More Jobs at Perydot

Application/Production Support

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

1 - 4 yrs
|

INR 2 - 6 Lacs

Linux Admin L1

Chennai

3 - 6 yrs
|

INR 3 - 6 Lacs

Desktop Field Engineer

Pune

Experience: Not specified

|

INR 2 - 4 Lacs

Linux Admin L3

Navi Mumbai, Mumbai

6 - 9 yrs
|

INR 4 - 8 Lacs

Asset Support L1

Mumbai

1 - 3 yrs
|

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now

My Connections Perydot

Download Chrome Extension (See your connection in the Perydot )

chrome image
Download Now
Perydot
Perydot
www.perydot.com

Software Development

San Francisco

50-100 Employees

80 Jobs

    Key People

  • Alice Johnson

    CEO

  • Bob Smith

    CTO

RecommendedJobs for You

Dixit Infotech Services logo

Desktop Support Engineer

Dixit Infotech Services

Hyderabad

Progressive Infovision (PIPL) logo

Desktop Support Engineer

Progressive Infovision (PIPL)

Chandigarh

The Cophil logo

Desktop Support Engineer

The Cophil

Hyderabad

Flexus Soft Services logo

Desktop Support Engineer

Flexus Soft Services

Chennai

Desktop Support Engineer

TheCophil

Hyderābād

Inspiredge logo

Desktop Support Engineer

Inspiredge

Hyderābād

Desktop Support Engineer

Emerge Retail Private Limited

India

Desktop Support Engineer

The Creatif Wagon

Mahipalpur

Desktop Support Engineer

Emerge Retail Private Limited

Zirakpur, Punjab

ThoughtSol Infotech Pvt. Ltd logo

Desktop Support Engineer

ThoughtSol Infotech Pvt. Ltd

Bengaluru, Karnataka, India