Desktop Support Engineer- L1

2 - 5 years

1 - 3 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

Provide first-level support for hardware, software, and network issues.
Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.Assist users with OS, application, and email-related issues.Handle basic network troubleshooting (LAN, Wi-Fi, VPN).Maintain IT asset inventory and documentation.Escalate complex issues to L2/L3 teams as needed.

Required Skills:

Knowledge of Windows OS, MS Office, and basic networking.
Familiarity with ticketing systems and remote support tools.Good communication and problem-solving skills.Ability to work in shifts (if required).

Educational Qualification/Experience

  • B.tech/BE, Technically certified (preferred)
  • 2-4 Years

Installation & Troubleshooting:

  • Antivirus, MS office, Mailing clients and other software
  • Hardware, Desktop & Laptops
  • Network Printer & Scanner
  • Operating System Windows, MAC, Windows Server (Optional)
  • Patch management for desktops, laptops
  • Troubleshooting all network and application issues

Desired Candidate Profile

  • Should be self-motivated and a self-starter.
  • Should be able to thrive in a performance-driven environment.
  • Effective communicator with different types of audiences: internal team, vendors and terminal staff

Thanks!

HR Team

Hitachi Systems India Pvt Ltd

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Hitachi Systems logo
Hitachi Systems

Information Technology

Tokyo

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