Front Office Profile – Laptop Store (Sales & Service) Position Title: Front Office Executive / Front Desk Coordinator Location: Kammanahalli Role Summary: The Front Office Executive serves as the first point of contact for customers visiting the laptop store. Responsible for delivering excellent customer service, managing inquiries, and coordinating between the sales and service departments, this role ensures smooth day-to-day operations and a positive customer experience. Key Responsibilities: Greet and assist walk-in customers with a friendly, professional attitude. Handle incoming phone calls, emails, and online queries related to sales and service. Maintain appointment schedules for service jobs and follow up on pending issues. Guide customers through the process of purchasing laptops, accessories, and software. Receive laptops for repair/service, record issues accurately, and generate job cards. Provide service status updates to customers and coordinate with the technical team. Maintain records of inventory, invoices, and customer data. Process sales transactions, generate receipts, and manage billing and POS systems. Ensure the front desk and display area are tidy and presentable at all times. Required Skills: Excellent communication and interpersonal skills. Good organizational and multitasking abilities. Basic knowledge of laptops and related technology (training can be provided). Proficiency in MS Office, billing software, and CRM tools. Ability to handle customer complaints with patience and professionalism. Qualifications: Minimum: High School Diploma or equivalent. Preferred: Diploma/degree in business administration or IT-related field. Prior experience in a retail or service-oriented role is an advantage.
Key Responsibilities:Welcome and assist walk-in customers with product information and recommendations. Handle inbound and outbound calls professionally to generate leads and follow up with prospects. Understand customer needs and suggest suitable Dell laptop models based on usage, budget, and preferences. Maintain customer records and update CRM tools or logs. Coordinate with the service team to ensure smooth post-sales support. Meet or exceed monthly and quarterly sales targets. Provide accurate product features, pricing, and promotional information. Maintain cleanliness and professional appearance of the showroom at all times. Key Skills & Qualifications:Minimum 1 year of experience in retail or inside sales (preferably in electronics or IT products). Excellent verbal communication and telephone etiquette. Basic knowledge of laptops, especially Dell products, is an added advantage. Good interpersonal and convincing skills. Proficiency in English and regional/local language. Familiarity with sales tracking tools or CRM is a plus. Working Hours:10:00 AM to 8:00 PM (as per showroom timings) Weekends and festival days may be working, with weekday offs.
As a Customer Service Executive in a Laptop Store, you will be responsible for providing exceptional customer service to clients purchasing or inquiring about laptops and related accessories. Your primary focus will be on assisting customers, answering their queries, and ensuring a positive buying experience. You will work closely with the sales team, technical support staff, and other store personnel to meet customer needs and achieve sales targets. Responsibilities: 1. Candidates Having Experience In Sales Of Electronic Goods Specially Laptop Is Required. Will Be Preferred. 2. Cold Calling/Email, Chat. 3. Contact Potential Or Existing Customers To Inform Them About A Product Or Service. 4. Answering Questions About Products Or The Company. 5. Asking Questions To Understand Customer Requirements And Close Sales. 6. To Identify The Portfolio And Requirements Of The Prospective Customers. 7. To Categorize The Prospective Leads And Pitch Sales With Them. 8. To Keep Records Of Calls And Sales And Note Useful Information
We are lookig for the candidate with good comunication in English and hindi who can interact with client for the development of the business across India.
Key Responsibilities:Welcome and assist walk-in customers with product information and recommendations. Handle inbound and outbound calls professionally to generate leads and follow up with prospects. Understand customer needs and suggest suitable Dell laptop models based on usage, budget, and preferences. Maintain customer records and update CRM tools or logs. Coordinate with the service team to ensure smooth post-sales support. Meet or exceed monthly and quarterly sales targets. Provide accurate product features, pricing, and promotional information. Maintain cleanliness and professional appearance of the showroom at all times. Key Skills & Qualifications:Minimum 1 year of experience in retail or inside sales (preferably in electronics or IT products). Excellent verbal communication and telephone etiquette. Basic knowledge of laptops, especially Dell products, is an added advantage. Good interpersonal and convincing skills. Proficiency in English and regional/local language. Familiarity with sales tracking tools or CRM is a plus. Working Hours:10:00 AM to 8:00 PM (as per showroom timings) Weekends and festival days may be working, with weekday offs.
need the laptop technician to can replace the parts of the laptop
Content Creator & Digital Media Specialist The Content Creator will be responsible for generating, editing, and managing engaging content across Laptop Store's digital platforms. This person will be able to create both visual and written content to support the brand’s communication and engagement goals. Key Responsibilities: • Content Creation: Shoot and edit high-quality photos and videos of Laptop Store's products, services, and events. • Graphic Design: Design marketing materials, including social media posts, banners, and email content using tools like Canva, Adobe Creative Suite, or similar platforms. • Video Editing: Edit content for promotional videos, tutorials, and ads to be shared on social media and the website. • Post Management: Manage content posting schedules across platforms such as Instagram, Facebook, YouTube, and LinkedIn. • Collaborate with Marketing: Work closely with the Digital Marketing Specialist to ensure all content aligns with the overall marketing strategy. Skills Required: • Experience with photo and video editing tools like Adobe Premiere, Canva, or similar platforms. • Familiarity with social media platforms and how to create content optimized for engagement. • Basic tech skills to manage posting schedules and ensure proper formatting and technical aspects are handled. • Ability to work independently, managing multiple tasks and deadlines
Job Title: B2B Sales Executive - IT Sales (Laptops and Services)Location: Chennai, Mumbai, Pune, Hyderabad (32 locations)Company Overview:We are a leading laptop retailer and service provider with a strong presence across Chennai, Mumbai, Pune, and Hyderabad. Our expertise lies in providing top-notch laptops and IT services to corporate clients, with a focus on quality and customer satisfaction. Position Summary: We are seeking an experienced, smart, and dynamic female B2B Sales Executive to join our team. The ideal candidate will have a proven track record in IT sales, particularly in the laptop segment, and possess excellent communication and interpersonal skills. This role involves building strong relationships with corporate clients, understanding their needs, and providing tailored solutions. Key Responsibilities:Drive B2B sales of laptops and IT services to corporate clients. Build and maintain relationships with key corporate accounts. Identify new business opportunities and grow the existing customer base. Collaborate with internal teams to ensure smooth service delivery to clients. Achieve sales targets and contribute to the overall growth of the company. Qualifications: Proven experience in B2B sales, especially in IT or laptop sales. Strong knowledge of laptop brands and service solutions. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team.
Job Title: Laptop Chip Level Technician Key Responsibilities: Diagnose and troubleshoot motherboard and chip-level hardware issues. Perform soldering, desoldering, and replacement of components like ICs, capacitors, and resistors. Use diagnostic tools like oscilloscopes and multimeters for fault detection. Repair or replace faulty chips, processors, and other board-level components. Ensure proper functioning of repaired laptops through testing and quality checks. Maintain documentation of repairs and replacements.
Responsibilities: - Identify potential business customers and develop new leads through cold calling, networking, and market research. - Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business. - Conduct product presentations and demonstrations to showcase the value and benefits of our offerings. - Negotiate and close sales deals, meeting or exceeding monthly and quarterly sales. - Collaborate with the marketing team to develop effective strategies and campaigns to generate leads and drive sales. - Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. - Provide regular reports and updates on sales activities, pipeline, and forecasts. Requirements: - Proven track record in B2B sales, with a minimum of 1 year of experience in a similar role. - Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. - Strong negotiation and closing skills, with a focus on achieving sales. - Knowledge of the industry and market trends, with the ability to adapt to changing business needs. - Self-motivated and results-oriented, with the ability to work independently and as part of a team. - Proficiency in using CRM software and other sales tools. - Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. candidates should have good communication skills with telephonic ethics ** Salary is not constrain to the right candidate ^^^^
As a Front office executive in a Laptop Store, you will be responsible for providing exceptional customer service to clients purchasing or inquiring about laptops and related accessories. Your primary focus will be on assisting customers, answering their queries, and ensuring a positive buying experience. communication should be good
Job Title: B2B Sales Executive - IT Sales (Laptops and Services)Location: Chennai, Mumbai, Pune, Hyderabad (32 locations)Company Overview:We are a leading laptop retailer and service provider with a strong presence across Chennai, Mumbai, Pune, and Hyderabad. Our expertise lies in providing top-notch laptops and IT services to corporate clients, with a focus on quality and customer satisfaction. Position Summary:We are seeking an experienced, smart, and dynamic female B2B Sales Executive to join our team. The ideal candidate will have a proven track record in IT sales, particularly in the laptop segment, and possess excellent communication and interpersonal skills. This role involves building strong relationships with corporate clients, understanding their needs, and providing tailored solutions. Key Responsibilities:Drive B2B sales of laptops and IT services to corporate clients. Build and maintain relationships with key corporate accounts. Identify new business opportunities and grow the existing customer base. Collaborate with internal teams to ensure smooth service delivery to clients. Achieve sales targets and contribute to the overall growth of the company. Qualifications:Proven experience in B2B sales, especially in IT or laptop sales. Strong knowledge of laptop brands and service solutions. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team.
We Have Vacancies For In House Sales Executives For Selling The Laptop In The Show Room . We Are The Authorized Dealers For Dell/HP/Acer/Lenovo Etc., ( All The Brands ) Job Location : Pune Kalyani Nagar Interested Candidates With Good Communication Skills ,Who Are Willing To Work In Below Mentioned Locations Can Send In Your Updated Resume To Or WhatsApp Your CvRequired Candidate Profile Should Have Excellent Communication Skills Flair For Selling Passion For Technology Must Be Customer Service Oriented, Patience, Adaptability & Persuasiveness. Must Be Willing To Take Initiatives And Should Possess High Energy Level, Integrity & Clarity In Thoughts. Willing To Work On Weekends.
We are looking for a skilled Chip Level Technician to repair and troubleshoot laptops at the hardware (chip) level. Key Responsibilities: Diagnose and repair motherboard and chip-level issues Replace damaged ICs, capacitors, and SMD components Use tools like soldering station, BGA machine, multimeter, etc. Maintain repair logs and ensure timely service delivery Requirements: Knowledge of laptop hardware and circuit diagrams Experience with chip-level repair ITI/Diploma in Electronics or relevant experience
As a Front office executive in a Laptop Store, you will be responsible for providing exceptional customer service to clients purchasing or inquiring about laptops and related accessories. Your primary focus will be on assisting customers, answering their queries, and ensuring a positive buying experience. You will work closely with the sales team, technical support staff, and other store personnel to meet customer needs and achieve sales targets. Responsibilities: 1. Customer Assistance: Greet customers entering the store, provide a warm welcome, and offer assistance with their laptop-related inquiries. Guide customers through the store, showcasing various laptop models and accessories, and providing information on features, specifications, pricing, and warranties. 2. Product Knowledge: Develop a thorough understanding of the laptops and accessories available in the store. Stay updated on the latest laptop models, technological advancements, and industry trends. Provide accurate and detailed information to customers to help them make informed purchase decisions. 3. Sales Support: Collaborate with the sales team to support their efforts in closing laptop sales. Assist customers in comparing different laptop models, explaining the benefits and drawbacks of each option, and recommending suitable products based on their requirements and budget. 4. Order Processing: Assist customers in placing laptop orders, verifying product availability, and processing transactions accurately. Ensure proper documentation of sales transactions, including invoices, receipts, and warranty information. 5. Troubleshooting and Issue Resolution: Address customer concerns and complaints related to laptops, accessories, or services. Listen attentively to customer issues, gather relevant information, and provide appropriate solutions or escalate the matter to the appropriate department for further assistance. 6. Customer Relationship Management: Build and maintain positive relationships with customers by providing exceptional service, personalized attention, and follow-up assistance. Ensure timely and effective communication with customers throughout the buying process and after-sales support. 7. Product Returns and Exchanges: Handle product returns and exchanges in accordance with store policies and procedures. Assess returned laptops for damage, verify warranty coverage, and facilitate appropriate replacements or refunds. 8. Inventory Management: Assist in maintaining accurate inventory records and stock levels for laptops and accessories. Collaborate with store personnel to coordinate stock replenishment and maintain a well-organized and visually appealing sales floor. 9. Store Operations Support: Provide support in various store operations, including visual merchandising, stock organization, price labeling, and promotional activities. Participate in team meetings and training sessions to stay updated on product knowledge, sales techniques, and store policies. 10. Customer Feedback and Reporting: Solicit customer feedback on their experience and satisfaction with the store's services. Compile and report customer feedback to the store management team to identify areas for improvement and implement strategies to enhance the overall customer experience.
Job Title: Front Desk Executive – Laptop Store Job Role: Welcome customers and guide them Attend phone calls and share basic info Help with billing and customer records Coordinate with sales and service team Requirements: Good communication skills Basic computer knowledge Friendly and polite attitude
We Are The Authorized Dealers For Dell/HP/Acer/Lenovo Etc., ( All The Brands ) Job Location : Pune Kalyani Nagar Interested Candidates With Good Communication Skills ,Who Are Willing To Work In Below Mentioned Locations Can Send In Your Updated Resume To Or WhatsApp Your CvRequired Candidate Profile Should Have Excellent Communication Skills Flair For Selling Passion For Technology Must Be Customer Service Oriented, Patience, Adaptability & Persuasiveness. Must Be Willing To Take Initiatives And Should Possess High Energy Level, Integrity & Clarity In Thoughts. Willing To Work On Weekends.
Roles & Responsibilities: Recruitment Source, screen, and hire candidates for store roles (Sales Executives, Service Engineers, Promoters, etc.). Post job openings on job portals, social media, and local networks. Schedule and coordinate interviews with store managers. Maintain candidate records and recruitment reports. Operations Support day-to-day store operational activities. Coordinate with suppliers, service teams, and logistics for smooth operations. Prepare and maintain daily sales & service reports. Assist in inventory follow-ups, vendor coordination, and branch requirements. Handle HR documentation like attendance, leaves, and onboarding paperwork. Requirements: Bachelor’s degree in any discipline. 1–3 years of experience in recruitment or store operations (electronics/retail preferred). Strong communication, follow-up, and coordination skills. Proficiency in MS Office & basic reporting. Ability to multitask and work in a fast-paced retail environment.
• Data Entry & Maintenance • Enter daily/weekly business data into Excel or MIS systems. • Maintain accuracy and update records regularly. • Basic Reporting • Prepare simple reports (daily sales, stock, PO tracker,Quotation etc.). • Share reports with team leads or managers on time. • Excel Work • Use basic Excel functions (VLOOKUP, Pivot Table, charts). • Format data for easy readability. • Data Verification • Check data for errors, missing values, or mismatches. • Cross-verify details with source documents. • Coordination Support • Collect information from different customers. • Support seniors in consolidating and presenting reports. • Learning & Support • Learn company MIS tools, ERP, or CRM software.