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4.0 - 8.0 years
0 Lacs
bharuch, gujarat
On-site
As an IT Executive with hardware and networking knowledge, you will be responsible for troubleshooting Windows PCs and laptops, as well as installing new software, hardware (such as servers, printers, computer workstations, and anti-virus protection), and providing support for desktops, laptops, printers, handheld devices, and scanners. You should have basic troubleshooting experience and knowledge of operating systems, with candidates having knowledge of Linux/Ubuntu being preferred. In this role, you will assist in all functions of IT support, resolve queries from users, and be hardware/networking certified. Additionally, you will handle tasks such as Outlook configuration and troubleshooting, laptop and desktop installation and troubleshooting, Windows 7/10 system installation and troubleshooting, printer/scanner configuration and troubleshooting, and possess hardware asset knowledge. Furthermore, you should have knowledge of MS Office applications and troubleshooting skills, with the ability to work effectively under call pressure and in a rotational shift environment. The job type is full-time, with benefits including commuter assistance. The shift is a day shift, and the work location is in Bharuch, Gujarat. The education requirement is a Higher Secondary (12th Pass), and preferred candidates should have a total of 4 years of work experience, with at least 5 years in desktop support. Please note that the ability to reliably commute or plan to relocate to Bharuch, Gujarat, before starting work is preferred for this position.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
nashik, maharashtra
On-site
Experience with Windows installation and troubleshooting, hardware desktop and laptop part replacement, as well as troubleshooting. Knowledge of office peripherals such as printers and scanners. Able to identify problems and provide technical solutions. Stay updated with system upgrades and ensure systems are maintained updated. Proficiency in crimping, punching, and LAN testing. Familiar with anti-virus software, setting up meeting applications, and ticketing tools. Basic Requirements: - Minimum of 2 to 4 years of relevant experience. - Graduation in any field. - IT related training or certification. - Age below 35 years. - Fully vaccinated. - Immediate joining or a notice period of 30 days. - Salary range from 12k to 20k. This is a full-time job with benefits including provident fund. The work location is a hybrid remote setup in Nashik, Maharashtra. Education: Diploma preferred Experience: - 1 year in IT (Preferred) - Total work experience of 1 year (Preferred) Shift: Day shift Job Type: Full-time,
Posted 2 days ago
2.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
You should have experience with Windows installation and troubleshooting, as well as hardware desktop and laptop part replacement and troubleshooting. You must also possess knowledge of office peripherals such as printers and scanners. Your responsibilities will include identifying problems and providing technical solutions, ensuring systems are up to date with upgrades, and maintaining updated systems. Additionally, you should be skilled in crimping, punching, and LAN testing, as well as setting up anti-virus protection, meeting applications, and ticketing tools. Basic requirements for this position include being a graduate with a minimum of 2 to 4 years of relevant experience in IT, as well as having received IT-related training or certification. You should be below 28 years of age, fully vaccinated, and available for immediate joining or with a 30-day notice period. The salary for this position ranges from 14k to 20k and it is a full-time job. Benefits for this position include provident fund, and the shift is during the day. The work location is in person.,
Posted 2 days ago
2.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 3 days ago
4.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.
Posted 3 days ago
4.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 3 days ago
3.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 3 days ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.
Posted 3 days ago
3.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 3 days ago
1.0 - 4.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Role & responsibilities Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. Preferred candidate profile Male candidates preferred. Immediate joiner preferred. Please share your updated CV on vaishnavi.barapatre@teamcomputers.com
Posted 3 days ago
1.0 - 3.0 years
3 - 3 Lacs
Gurugram
Work from Office
Provide support for desktops, laptops, printers etc Monitor & maintain LAN/WAN, Wi-Fi & VPN connectivity Install, configure & update operating sys & S/W apps Strong knowledge of Windows OS, MS Office Exp. with antivirus, firewalls & endpoint security Required Candidate profile Bachelor's degree in computer science, IT or related field Certifications like CompTIA A+, Microsoft MCSA or CCNA are a plus Good understanding of ITIL practices Excellent troubleshooting & comms.
Posted 4 days ago
3.0 - 6.0 years
0 - 2 Lacs
Mumbai
Work from Office
Experience Required: 2+ years Salary: 22,00/month Job Description: We are seeking a skilled Technical Support Engineer to provide end-to-end remote support, troubleshooting, and installation services. The ideal candidate will have strong technical knowledge, excellent communication skills, and relevant certifications. Key Responsibilities: Provide support for resolving user requests and technical issue. Troubleshoot software, hardware, and network-related problems Assist with installation and configuration of systems and applications Maintain clear communication with users and internal teams Ensure timely ticket resolution through remote support tools Requirements: Strong knowledge of Windows OS , Office software , Microsoft Intune , and basic networking Excellent written and oral communication skills Ability to troubleshoot and solve technical issues independently. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 4 days ago
1.0 - 5.0 years
0 - 2 Lacs
Sonipat
Work from Office
Role & responsibilities Desktop Troubleshooting Outlook configuration Active Ditectory Software Installation Windows Installation/troubleshooting Printer troubleshooting Interested candidates, please share your resume at rashmi.ghag@3i-infotech.com
Posted 4 days ago
1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Key Responsibilities: Provide on-site support for desktop and laptop systems, including installation, configuration, upgrades, and troubleshooting. Diagnose and resolve hardware and software issues on Windows-based systems
Posted 4 days ago
1.0 - 2.0 years
1 - 2 Lacs
Mundra, Kadi, Ahmedabad
Work from Office
Key Responsibilities: Troubleshooting: Diagnosing and resolving hardware, software, and network problems for end-users. Installation & Maintenance: Setting up new workstations, installing software, and maintaining hardware and software. User Support: Providing both on-site and remote assistance to users experiencing technical difficulties. Training: Educating users on new software, hardware, and best practices for computer usage. System Optimization: Ensuring optimal performance of computer systems and networks. Documentation: Creating reports and documentation on troubleshooting processes. Hardware and Software Upgrades: Implementing upgrades to keep systems up-to-date.
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have good knowledge of Intel, Dell, HP, Lenovo, and Huawei servers. Experience in datacenter operations including server mounting and unmounting from racks. Proficiency in hardware RAID setup and disk partitioning on RAID. Familiarity with firmware updates for Intel, HP, Dell, Lenovo servers, SSDs, and NVMe drives. Skilled in fault finding and part replacement such as motherboard, SMPS, NIC cards, and RAID cards. Hands-on experience in server assembly and hardware replacements. Knowledge of server hardware and desktop support. Proficient in Windows and Linux server installations. Capable of systems and software troubleshooting. Strong understanding of IPv4 public IPs, private IPs, and subnetting. Expertise in Linux static IP assignment and package installations. Ability to manage services in Linux including starting, stopping, and reloading. Familiarity with SSH, Putty, and RDP tools.,
Posted 5 days ago
5.0 - 8.0 years
5 - 6 Lacs
Chennai
Work from Office
Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Interested candidates share profiles to naveenkumar.t@inspirisys.com / Whats App to 9600894014
Posted 6 days ago
1.0 - 3.0 years
0 - 2 Lacs
Rajkot
Work from Office
!!Hiring for CMM5 Level Organization!! Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Rajkot Contact: ankitapisal@peshr.com/7021769496
Posted 1 week ago
1.0 - 4.0 years
0 - 2 Lacs
Jamnagar
Work from Office
Hiring for CMM5 Level Organization!! Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Jamnagar Contact: ankitapisal@peshr.com/9004076848
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Mid-Day Infomedia is seeking a skilled and proactive IT Support Executive with 12 years of hands-on experience in technical troubleshooting and domain support. The ideal candidate will provide end-user support across printers, laptops, desktops, and other IT assets, ensuring smooth day-to-day operations within the organization. Job Title: IT Support Executive Location: Mumbai - Bandra East Experience: 1–2 years Department: IT / Technical Support Employment Type: Full-time Key Responsibilities: Provide first-level technical support for hardware and software issues (desktops, laptops, printers, and related peripherals). Troubleshoot and resolve system problems, network connectivity issues, and printer malfunctions. Set up, configure, and maintain computer systems, ensuring optimal performance and security. Assist with OS installation, upgrades, and patch management. Maintain IT inventory, documentation, and logs for asset tracking. Coordinate with external vendors for hardware servicing, warranty claims, or replacements. Support users with email configuration, internet issues, and basic application-level support (MS Office, browsers, etc.). Ensure adherence to IT policies and security protocols. Required Skills and Qualifications: 1–2 years of relevant experience in IT support or desktop engineering roles. Strong knowledge of Windows OS, basic networking concepts, and hardware troubleshooting. Hands-on experience with printer setup, troubleshooting, and basic maintenance. Familiarity with remote support tools and ticketing systems. Good communication skills and a user-friendly attitude. Diploma/Degree in Computer Science, Information Technology, or a related field preferred. Nice to Have: Basic understanding of Active Directory, DNS, DHCP, etc. Experience in supporting antivirus software, backup tools, and cloud-based email systems.
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Chennai
Work from Office
Position: Desktop Support Engineers with Application Support Experience: 2 years to 5 years Location: ,Chennai (6 Days Onsite) Work type: 6 days working (Mon to Sat). Should also be open to work on Sundays in lieu of any other day off. Shift: 9 am – 6 pm IST Summary: We are seeking a highly skilled Desktop Support Engineer with expertise in Application Support to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop hardware, software, and applications. Additionally, this role involves providing specialized support for various applications used within the organization, ensuring they operate efficiently and effectively to meet business needs. Responsibilities: Desktop Support: Install, configure, and troubleshoot desktop hardware, software, and peripherals. Provide technical support to end-users regarding hardware and software issues. Perform routine maintenance tasks such as system updates, patches, and upgrades. Respond to help desk tickets and resolve technical issues in a timely manner. Ensure desktop systems are secure and up-to-date with antivirus software and security patches. Application Support: Serve as a subject matter expert for various applications used within the organization. Provide technical support and troubleshooting for application-related issues. Install, configure, and update applications as required. Collaborate with software vendors to resolve complex application issues. Develop and maintain documentation related to application support processes and procedures. User Training and Documentation: Conduct training sessions for end-users on how to use desktop applications effectively. Create user guides and documentation to assist end-users in troubleshooting common issues. Provide guidance and assistance to users on best practices for utilizing desktop applications. Collaboration and Communication: Work closely with other IT teams to resolve escalated issues and implement solutions. Communicate effectively with end-users to understand their needs and requirements. Collaborate with stakeholders to assess the impact of application changes and updates. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience in desktop support, including hardware, software, and peripheral devices. Strong understanding of operating systems such as Windows and macOS. Proficiency in troubleshooting application issues and providing technical support. Experience with application deployment and configuration.
Posted 1 week ago
2.0 - 5.0 years
3 - 3 Lacs
Jaipur, Jodhpur
Work from Office
Role & responsibilities: Job Title: Smart Hands Engineer Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. Excellent communication is required. L1: 1 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.
Posted 1 week ago
0.0 - 5.0 years
1 - 1 Lacs
Raipur
Work from Office
Responsibilities: Visit client sites for installation, maintenance, and troubleshooting of network equipment. Configure routers, switches, access points,Install PC maintenance. Windows installations, server configurations Manage CCTV systems, Accidental insurance Mobile bill reimbursements
Posted 1 week ago
2.0 - 4.0 years
0 - 2 Lacs
Noida, Greater Noida
Work from Office
Hiring for CMM 5 Level Org!!Providing a Single Point of Contact (SPOC) for assistance with IT services under scope.Log IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool) Required Candidate profile Designation:Desktop Support Enigineer L2 Experience:2+ Years Location:Noida Qualification:Graduate Contact: snehapawar@peshr.com/7021769496
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Service Desk Professional at Quess IT Staffing in Bangalore, India, plays a crucial role in providing frontline technical support. Your expertise in Email Configuration using Outlook and Exchange, VPN setup and troubleshooting, and Windows installation and configuration processes is essential to assist users efficiently. As a Service Desk Professional, your strong problem-solving skills enable you to diagnose and resolve technical issues promptly. Effective communication and active listening are vital to understand user requirements and provide clear guidance. Time management and stress management skills are crucial for handling multiple requests while ensuring service quality. A customer service orientation is key to ensuring a positive user experience. Team collaboration is essential for sharing knowledge and enhancing support processes. Attention to detail is necessary for accurate documentation and configuration management. Responsibilities: - Demonstrate expertise in Email Configuration (Outlook, Exchange), VPN Setup and Support, and Windows installation and configuration to offer expert technical assistance. - Respond promptly to user inquiries and troubleshoot technical issues related to email systems, VPN connectivity, and Windows environments. - Install, configure, and maintain Windows operating systems and related software to ensure optimal performance and security. - Collaborate effectively with team members to escalate and resolve complex technical problems and share best practices. - Maintain detailed records of support requests, solutions, and system configurations to support knowledge management. - Communicate clearly and professionally with users to explain technical information and provide guidance. - Manage time efficiently to prioritize tasks, handle multiple support requests, and meet service level agreements. Qualifications: - A Bachelor's degree in Information Technology, Computer Science, or a related field is required. - Candidates should have 2 to 4 years of relevant experience in technical support or service desk roles. - Proven experience with Email Configuration, VPN support, and Windows system management is essential. We are looking for a Service Desk Professional with 2-4 years of experience proficient in Email Configuration, troubleshooting, VPN setup, and Windows installation. The ideal candidate will showcase effective communication, problem-solving, and time management skills, along with a strong customer service orientation and attention to detail. Your ability to deliver exceptional technical support in a collaborative environment is crucial to success at Quess IT Staffing.,
Posted 1 week ago
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