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Jobs in Undri, Pune
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Faxonics Techologies Pvt.Ltd
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Desktop Support Engineer

Desktop Support Engineer

Faxonics Techologies Pvt.Ltd

1 - 31 years

1 - 2 Lacs

Undri, Pune

Posted:1 day ago| Platform: Apna logo

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Skills Required

support linux network ip configuration maintenance calibration antivirus checks software documentation inventory service reports engineering networks

Work Mode

On-site

Job Type

Full Time

Job Description

Install, configure, and troubleshoot desktops, laptops, printers, scanners, and peripherals at client sites. Provide first-level technical support for OS (Windows/Linux/Mac), MS Office, and standard business applications. Handle network connectivity – LAN, Wi-Fi, IP configuration, shared printers, and network printer setup. Perform routine printer maintenance – cartridge replacement, paper jam fixes, cleaning, and calibration. Support basic printer hardware issues – fuser unit, rollers, paper feed problems, and escalate if beyond L1 scope. Monitor and maintain consumables (ink, toner, drum units) and keep track of stock usage. Conduct regular system and printer updates, antivirus scans, and health checks. Escalate complex hardware/software issues to L2/L3 teams with clear documentation. Maintain asset inventory of desktops, laptops, and printing devices at assigned sites. Document service calls, work logs, and preventive maintenance reports after each visit.

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Desktop Support Engineer