Syndigo

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Information Developer Syndigo is a Master Data Management (MDM) visionary and a Product Information Management (PIM) leader. We are a team of passionate people who are rethinking the way MDM and PIM work. We recently raised $35 million in series A funding and we are on a trajectory for an accelerated product innovation and growth over the next two years. If you are a Information Developer who is looking to design and build the information architecture of our data management solutions, then now is the right time to join Riversand. Our solutions power enterprises worldwide, in a variety of industries including Retail, Manufacturing, Distribution, Energy, Healthcare, and Food Services. As an experienced Information Developer , you will be responsible for designing, developing, managing, and maintaining information deliverables of product as well as platform to facilitate various targeted audience / users to do their work as efficiently as possible. You will collaborate with the cross-functional teams to understand the features, functionalities, technologies involved and perform user and task analysis to design and develop information deliverables such as RESTful API, SDK, and Platform documentation for developers and Apps related install, setup, deploy, usage, troubleshooting, and maintenance documentation for business users and administrators. To be successful in this role, you must be curious about how things work in a product or platform having affinity for technology, have ability to write clearly, be self-motivator, and have patience in problem-solving. If you work efficiently in cross-functional teams and can communicate well with both the technical and non-technical staff, please don’t hesitate to apply below for this position. Here are some of your responsibilities. We are interested in knowing what else you can add to this: You will design and develop technical documentation of Platform / SDK and Product / Apps in collaboration with other developers and product managers. You will acquire good product knowledge from technical as well as business users’ aspect. You will independently setup the working environment by installing and configuring the required configurable files. You will validate the technical content against the runtime environment to ensure proper synchronization of the product and product documentation. You will acquire good knowledge on open source authoring tools and technologies. You will acquire good knowledge on standard templates, knowledge points, and content development process including tools and scripts. You will contribute value additions to the GUI and error message of the product. You will conduct quality assurance initiatives such as self-check, peer review, technical review, and information testing of documentation. Qualifications If what you read so far excites you about joining us, then we would like you to be already equipped with the following qualifications: Must have 1-3 years of experience in software/product documentation as an effective Technical Writer. Postgraduate/Graduate in Engineering/Science/English/Mass Communication and knowledge of the information development process and software. Experience in using any Documentation tool. Firm understanding of SDLC (software development lifecycle) and DDLC (document development lifecycle). Technical Writing Certification is good to have. Required skills and aptitudes include: Excellent communication and writing skills Good listening and interviewing skills Good multitasking abilities What’s in it for you? We foster a Collaborative work environment. You will enjoy learning with other creative and analytical minds We provide an opportunity for you to experiment and fail fast We want to make sure you get a competitive compensation and benefits Syndigo client roster features high profile enterprises which will provide you with industry-specific insights into data management and analysis Beyond work, we compete at local 5ks, 10ks and have fun at various sporting events Work Location: Bangalore (Hybrid) Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Application Support Engineer Industry: Software, Master Data Management, Application Software, ERP, SaaS Primary Responsibilities Include - Provide Technical Support on Application and Configuration for Riversand SaaS product with global customer footprint on 24x7 operational environment. Provide timely response and resolution for customers with SLA management & tracking Own, resolve and restore technical and operational issues with Root Cause Analysis (RCA) of incidents. Debugging, troubleshooting and testing the software and Application issues. Should be able to reproduce and resolve in lower environments before applying changes in production environments. Owns and drives end to end technical resolution of critical incidents which might need involvement from multiple parties and ensures the right collaboration and communication Should conduct periodic customer cadence call to review the tickets history and improvement process for customer environment. Contribute to the knowledge base and documentation for Application Support improvements Mandatory Requirements Bachelor’s degree or equivalent in Computer Science or Engineering (or an equivalent major) 4+ years of relevant experience with progressively responsible experience in Application Software Support Must have supported global customer over Email, Remote troubleshooting & Phone. Willing to work on 24x7 environment with shift roaster. Excellent written and oral communication skills. Technical Skills Should have worked on software system environment hosted on public cloud like Azure, AWS Should have worked with Software and Application systems that involves troubleshooting by analyzing API calls using tools like Postman, etc. Multi-tenant environment and work environment with customer information security as high focus along with compliance. Should have worked on environment with large amount of data imports/exports, data relationship, validations, workflow configurations, Business rules configurations, Reporting tools etc. Knowledge on various data configuration structures like JSON, XML, YAML along with syntax and validations. Access and Analyze events from log management systems and monitoring tools like Sensu, Kibana, Grafana etc. Should have worked on ticketing tool to log, manage and track customer tickets like Jira Service Desk, ServiceNow, Team Foundation Server etc. Should be familiar with software system on Linux OS and applications running on micro-services architecture with big-data analytics. Ability to do scripting when required using shell scripting & Python Nice To Have Java programming understanding and knowledge Knowledge on Container Orchestration like Docker Swarm or Kubernetes Basic understanding on technology stack like Netty/ Nginx, Elastic Search, Mysql, Apache Storm, Kafka etc. Work Location - Bangalore (Bangalore) /Bengaluru Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Customer Success Manager ( India _ Remote) The mission of a Syndigo Customer Success Manager is to ensure the industry’s most influential and most recognizable brands have a delightful experience when leveraging Syndigo’s suite of products and services. The CSM plays a critical role in the client retention function at Syndigo by working with our clients to ensure strong awareness and utilization of our solution to drive their continued success. we're looking for a great Customer Success Manager to assist our customers in their use of Syndigo’s product offering & to ensure ongoing success for our rapidly growing B2B SaaS company. This role is great for a person who’s looking to build a successful career in Customer Success domain, data management domains & work with a truly international and global team. Your Primary Responsibilities Acts as a key Syndigo ambassador in client organizations by demonstrating company values and by establishing strong credibility. Primary point of contact from Syndigo and key champion for customer responsible for overall success and long-term partnership. Builds relationships with various customer and partner stakeholders and executives at Director and/or CxO level to create champions and references. Orchestrates and co-ordinates relevant work/activities with multi-location, multicultural, multi-skill, multi-disciplinary teams. Evolve and refine engagement model, working arrangement and RASCI based on partner maturity and customer needs. Brings industry and domain best practices and methodologies in execution of program/projects across Master Data Management, Data Governance, Data Management, Integrations, Business Intelligence and Analytics. Perform business reviews with customers and partners on a regular cadence. Responsible for the Customer retention, takes ownership of the renewals. Identify and nurture opportunities for value growth with the customer; Leads customer workshops to help create a long-term vision and strategy for MDM across multiple industry verticals. Responsible for NPS metrics for customers and partners. Facilitate marketing activities like events, speaking engagements, references, testimonials, etc. with customers and partners. Manage negotiations and conflicts with excellent communication skills. Be a Syndigo ambassador to the partner organizations in terms of competency development and delivery support. What Makes You The Right Fit 3+ years of SaaS experience as a Customer Success Manager, Implementation Manager/Engineer, or as Account manager at a B2B SaaS business serving global (US/EU) customers. Carried either of Onboarding, Renewal, Upsell targets. Have done Project Management for various customers & has strong suit for managing stakeholder expectations, timelines, and commitments. Strong written and interpersonal skills both written & verbal Has a will to travel to meet customers, internal team members and Partners Undergraduate degree (B.E/B.Tech) and/or MBA Compensation & Location: Bangalore location is preferred but open for remote location (within India) Compensation is best among the industry with fixed, incentives. About Syndigo Syndigo enables commerce by supporting the efficient transfer of product information through its network of brands and their customers. The company provides descriptive product and nutritional information, images and other digital media, powered by deep analytics to empower engaging brand experiences online and in store. Through Syndigo’s integrated platform, Content Experience Hub, clients can publish, manage, syndicate and audit product content across the largest trading network of brands and recipients in the world. Syndigo serves more than 12,000 manufacturers and 1,750 retailers and distributors globally in many important consumer industries including grocery, foodservice, hardlines, home improvement/DIY, pet, health and beauty, automotive, apparel, and healthcare products. Visit https://www.syndigo.com/ for more information. Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Job Summary The mission of a Syndigo Financial Planning & Analysis Manager is to balance the financial needs of our business while also forecasting how those financial needs fit into our short-term and long-term vision and growth initiatives. You’ll work together to maintain and improve our financial forecast model, monthly analysis and key performance indicators. This position will collaborate with executive leadership and report to the VP of Finance. Duties/Responsibilities Partnering directly with the executive leaders and cost owners Coordinate the annual budget, quarterly reforecasts, and monthly close processes for the FP&A function Perform variance and trend analysis on data between actual, budgeted, and forecasted targets for our business and develop actionable recommendations Work with a cross-functional team to help enhance & create KPIs and reporting packages using both financial and non-financial based metrics through data analysis Use modeling and analysis skills to develop creative solutions to complex business challenges Develop profitability assessments for unique lines of business to assist with business decisions Contribute to and work as the liaison of financial data by collaborating with the general accounting team and cost owners to understand future, current and past trends in key performance indicators Aid in the preparation of the monthly financial package that is presented to executive management Continue to maintain and enhance EPM tool Other duties and ad hoc analysis as needed Required Skills/Abilities Workday Adaptive Insights NetSuite experience a plus Advanced knowledge of Microsoft Excel required (VLOOKUP, SUMIF, Pivot, Macros) Education And Experience Bachelor’s Degree in Business Administration, Finance, or Accounting; CPA or MBA preferred 5-7 years minimum experience in financial planning and analysis or an equivalent combination of education and experience. SaaS or communications software experience a plus Work Location - Bangalore (Remote) /Bengaluru Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Senior Technical Program Manager The Senior Technical Program Manager will plan, coordinate, and execute the technology-driven programs, initiatives, and SDLC. This role will drive multiple such technical programs and be responsible for implementation and adoption of those across the entire Syndigo technology department. While this role may involve some project management, the key focus area would be the program management of overarching technology programs and initiatives, SDLC, and technology operational excellence Job Description & Responsibilities Program planning and execution – Create, facilitate, and implement technology program charters and comprehensive project plans for those charters, identify cross-functional dependencies for execution and adoption of technology programs Technology program charters – Provide program management expertise for technology program charters such as application/client migration, tech upgrades, technology audits, infrastructure upgrade/shutdown, coordinate third-party tools selection, POCs and rollouts, cloud migration, technology intranet site creation and content management, technology learning programs Cross-functional collaboration – Partner with Engineering, Product, Architecture, IT/InfoSec, Support-Operations, Client Services on overarching programs involving technology; represent technology in cross-functional programs; communicate technology program updates, risks, and challenges to leadership Facilitation & Coordination – Work as facilitator and coordinator across various technology groups – Engineering, QA, Architecture, Technical Support & Operations, DevOps, CloudOps, IT/Infrastructure, InfoSec SDLC – Establish, implement, and improve engineering SDLC, standards, best practices, compliance/security measures; ensure efficient, consistent, and sustainable software engineering practices R&D roadmap execution and delivery – Standardize ways to track software product roadmap execution, progress measurement and status tracking; define, collect, summarize software delivery metrics; help coordinate change management decision-making, risk identification and mitigation Technology Operational Excellence – Standardize/streamline software development processes and best practices, help improve engineering experience and productivity; identify ways to improve quality and efficiency; coordinate and drive cross-functional meetings, ensure meetings effectiveness Jira and Confluence administration – Setup and administer Jira projects, workflows, and Confluence sites; define, govern, and enforce Jira/Confluence security and permissions standards Technology audits – Help with software engineering aspects involved in various technology audits, coordinate within software engineering groups for related deliverables, work with InfoSec and other teams for successful audits Work with global teams – Ability to work with global teams across multiple countries and time zones; be able to provide overlap with US working hours at least till 10 AM US Central Skills & Experience Must have 8–10 years of experience in the IT industry, with a minimum of 5 years managing large programs such as IT technical audits, customer migrations to new platforms, etc. Experience with program management, project management, progress status reporting, presentations, proposals to leadership Experience with Agile, Kanban and other software development methodologies Ability to independently lead mid to large size technology programs Experience with software delivery aspects – planning, execution, and delivery of SaaS-based software applications Experience with Jira, Confluence, SharePoint Excellent cross-functional collaboration and partnership skills Excellent verbal, written communication, and presentation skills Excellent time management, analytical and problem-solving skills Experience with Developer Experience tool such as Jellyfish, DX, LinearB is a plus Experience working with global teams spread across multiple countries/time zones 5+ years of experience in managing technology programs, an additional 5 years of experience with project management Bachelor’s degree in engineering preferred Work Location: Bangalore Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Role: Payroll Administrator (India) Workplace: Bangalore (Hybrid) Work dimension: full-time Type: Payroll Specialist Role And Responsibilities The role will be responsible for administration of payroll of Syndigo India. To ensure timely and accurate processing of payroll for approx. 330 employees of Syndigo India. The Payroll Administrator will be responsible for providing external payroll bureau with all payroll data each month. This includes: New starters and leavers each month Changes in fixed pay, title or department. Variable pay due such as commission and bonuses. Allowances such as Shift Allowances, Telephone/Internet Allowances and Team Lunch Allowances. Review all employee expense claims and process for payment. Preparing monthly payroll reports for management review, such as total hours Headcount/ Turnover Checking Payroll reports from payroll bureau to ensure updates have been correctly processed by payroll bureau. Ensure payroll timetable is adhered to ensure payroll payments are made on last working day of the month. Complete all payroll related filings are completed on time and associated payments made to tax authorities and pension providers. Reconcile payroll register with cost to company to payroll related payments and create payroll journal for posting to general ledger system. Required Skills And Experience Excellent communication and organisational skills to work with people from all levels of the company. Proficient in Microsoft Office at least basic proficiency in MS Word and intermediate level of Excel Experience and knowledge with payroll laws in India and associated government bodies Ability to multitask effectively. Responsibilities include processing employee timesheets and expenses, capturing payroll related data from various sources, creating payroll reports and completing payroll tax filings. These duties tend to change day-to-day. Excellent written and verbal communication skills with employees, managers on a regular basis. Able to clearly explain their actions when faced with questions from employees or managers regarding their pay or deductions made from them. Able to write clearly when communicating with third-party vendors about issues pertaining to processing employee pay. Detail-oriented. To carefully review all documentation related to payroll processing before making any changes or updates to payroll processing for the company's employees. Ability to work independently. Self-motivation to work independently. Good analytical skills. Strong analytical skills to understand how various parts of the payroll system work together and how they affect each other. Able to work with a lot of new information at once, which requires them to be able to process data in a productive manner and help troubleshoot problems or make adjustments. Process improvement. Able to identify and implement improvements in payroll data capture and processing. Able to use MS Forms or Excel to process payroll data efficiently and accurately. Strong organizational skills to keep track of everything that impacts payroll at all times. This includes keeping up with paperwork and files, handling any issues that arise during the course of business and communicating effectively with employees, managers and third party payroll that have questions about India payroll. Candidate Profile University degree preferably in Accounting, Finance or Economics. Good experience (minimum 2 years) of payroll or similar finance administration role. Fluent in English - a prerequisite as role requires regular communication with European Chief Financial Officer based in UK and group accounting team in US Very good knowledge of MS Office skills, especially Excel to Intermediate or Advanced level; Ability to organize and prioritise own time and workload to meet deadlines while working with remote colleagues and line manager. Experience of NetSuite accounting software would be an advantage. /Bengaluru Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Technical Program Manager The Technical Program Manager will plan, coordinate, and execute the technology-driven programs, initiatives, and SDLC. This role will drive multiple such technical programs / projects and be responsible for implementation and adoption of those across the entire Syndigo technology department. While this role may involve some project management, the key focus area would be the program management of overarching technology programs and initiatives, SDLC, and technology operational excellence Job Description & Responsibilities Program planning and execution – Create, facilitate, and implement technology program charters and comprehensive project plans for those charters, identify cross-functional dependencies for execution and adoption of technology programs Technology program charters – Provide program management expertise for technology program charters such as application/client migration, tech upgrades, technology audits, infrastructure upgrade/shutdown, coordinate third-party tools selection, POCs and rollouts, cloud migration, technology intranet site creation and content management, technology learning programs Cross-functional collaboration – Partner with Engineering, Product, Architecture, IT/InfoSec, Support-Operations, Client Services on overarching programs involving technology; represent technology in cross-functional programs; communicate technology program updates, risks, and challenges to leadership Facilitation & Coordination – Work as facilitator and coordinator across various technology groups – Engineering, QA, Architecture, Technical Support & Operations, DevOps, CloudOps, IT/Infrastructure, InfoSec SDLC – Establish, implement, and improve engineering SDLC, standards, best practices, compliance/security measures; ensure efficient, consistent, and sustainable software engineering practices R&D roadmap execution and delivery – Standardize ways to track software product roadmap execution, progress measurement and status tracking; define, collect, summarize software delivery metrics; help coordinate change management decision-making, risk identification and mitigation Technology Operational Excellence – Standardize/streamline software development processes and best practices, help improve engineering experience and productivity; identify ways to improve quality and efficiency; coordinate and drive cross-functional meetings, ensure meetings effectiveness Jira and Confluence administration – Setup and administer Jira projects, workflows, and Confluence sites; define, govern, and enforce Jira/Confluence security and permissions standards Technology audits – Help with software engineering aspects involved in various technology audits, coordinate within software engineering groups for related deliverables, work with InfoSec and other teams for successful audits Work with global teams – Ability to work with global teams across multiple countries and time zones; be able to provide overlap with US working hours at least till 10 AM US Central Skills & Experience Must have 5-7 years of experience in the IT industry, with a minimum of 2-3 years managing large programs such as IT technical audits, customer migrations to new platforms, etc. Experience with program management, project management, progress status reporting, presentations, proposals to leadership Experience with Agile, Kanban and other software development methodologies Ability to independently lead mid to large size technology programs Experience with software delivery aspects – planning, execution, and delivery of SaaS-based software applications Experience with Jira, Confluence, SharePoint Excellent cross-functional collaboration and partnership skills Excellent verbal, written communication, and presentation skills Excellent time management, analytical and problem-solving skills Experience with Developer Experience tool such as Jellyfish, DX, LinearB is a plus Experience working with global teams spread across multiple countries/time zones 5+ years of experience in managing technology programs, an additional 5 years of experience with project management Bachelor’s degree in engineering preferred Work Location: Bangalore Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. INFORMATION DEVELOPER The Information developer will design and build the information architecture of our data management solutions, then now is the right time to join Syndigo.Our solutions power enterprises worldwide, in a variety of industries including Retail, Manufacturing, Distribution, Energy, Healthcare, and Food Services. This role will be based in India- Bangalore Duties/Responsibilities You will design and develop technical documentation of Platform / SDK and Product / Apps in collaboration with other developers and product managers. You will acquire good product knowledge from technical as well as business users’ aspect. You will independently setup the working environment by installing and configuring the required configurable files. You will validate the technical content against the runtime environment to ensure proper synchronization of the product and product documentation. You will acquire good knowledge on open-source authoring tools and technologies. You will acquire good knowledge on standard templates, knowledge points, and content development process including tools and scripts. You will contribute value additions to the GUI and error message of the product. You will conduct quality assurance initiatives such as self-check, peer review, technical review, and information testing of documentation. Required Skills/Abilities Excellent communications and writing skills Good listening and interviewing skills Good multitasking abilities Experience in developing REST / JSON API documentation and Apps user documentation Excellent working knowledge on information types; concepts, procedures and Experience developing multi-threaded applications Need to be a team player while having the capacity to work independently down open -Fairly good knowledge of HTML, MadCap Flare, and Jekyll marksource tool would be of benefit in this profession. Education And Experience Bachelor’s/master’s degree in computer science/ engineering or a related field (or equivalent experience) Minimum of 3-4 years in Product / Platform documentation Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

INFORMATION DEVELOPER ( Technical Writer) The Information developer will design and build the information architecture of our data management solutions, then now is the right time to join Syndigo.Our solutions power enterprises worldwide, in a variety of industries including Retail, Manufacturing, Distribution, Energy, Healthcare, and Food Services. This role will be based in India- Bangalore Duties/Responsibilities: You will design and develop technical documentation of Platform / SDK and Product / Apps in collaboration with other developers and product managers. You will acquire good product knowledge from technical as well as business users aspect. You will independently setup the working environment by installing and configuring the required configurable files. You will validate the technical content against the runtime environment to ensure proper synchronization of the product and product documentation. You will acquire good knowledge on open-source authoring tools and technologies. You will acquire good knowledge on standard templates, knowledge points, and content development process including tools and scripts. You will contribute value additions to the GUI and error message of the product. You will conduct quality assurance initiatives such as self-check, peer review, technical review, and information testing of documentation. Required Skills/Abilities: Excellent communications and writing skills Good listening and interviewing skills Good multitasking abilities Experience in developing REST / JSON API documentation and Apps user documentation Excellent working knowledge on information types; concepts, procedures and Experience developing multi-threaded applications Need to be a team player while having the capacity to work independently down open -Fairly good knowledge of HTML, MadCap Flare, and Jekyll marksource tool would be of benefit in this profession. Education and Experience: Bachelors/masters degree in computer science/ engineering or a related field (or equivalent experience) Minimum of 3-4 years in Product / Platform documentation Show more Show less

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Job Summary We are seeking a qualified Financial Data Analyst to join our team in India. As a Financial Data Analyst, you will play a crucial role in supporting financial decision-making, analyzing data, and providing insights to drive business growth. This role will be based in India. Supervisory Responsibilities None Duties/Responsibilities Data Interpretation: Collect, analyze, and interpret financial data to identify trends, opportunities, and potential risks. Prepare reports and presentations to communicate findings to stakeholders. Financial Analysis: Conduct in-depth financial analysis, including variance analysis, trend analysis, and profitability analysis, to provide insights into business performance. Financial Modeling: Develop financial models to support strategic decision-making, such as investment analysis, pricing strategies, and scenario planning. Cross-functional Collaboration: Work closely with various departments, including operations, sales, and marketing, to gather data and insights that contribute to financial analysis and planning. Required Skills/Abilities Strong analytical and quantitative skills, including proficiency in financial modeling and data analysis tools. Advanced proficiency in Microsoft Excel and financial software applications. Effective communication skills to convey complex financial information to non-financial stakeholders. Attention to detail and a commitment to accuracy in financial reporting. Ability to work independently and collaboratively in a team-oriented environment. Strong problem-solving and critical-thinking abilities. Education And Experience Bachelor’s degree in finance, Accounting, Economics, or a related field. A master’s degree or professional certification (e.g., CFA, CA, CPA) is a plus. Proven experience as a Finance Analyst or similar role, preferably in a corporate finance environment. Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo is a global leader in software and services for managing master data, product information, digital assets, and content syndication and analytics across various industries. We power the flow of data and content in the commerce ecosystem, enhancing the delivery of accurate and compelling information that boosts sales for brands and retailers. As a Software Architect based in Bangalore, you will be responsible for overseeing the entire UI/UX framework of our platform. Your role involves simplifying complexities related to scale, performance, configuration, monitoring, testing, logging, and alerting. By providing guidance to project teams on UI technology standards and architectural governance, you will ensure the development of visually stunning and robust business applications. You will collaborate with peer architects to solve complex problems, mentor developers, and design and run software performance tests. Your proactive and forward-thinking approach will be crucial in refining existing frameworks to meet our clients" evolving needs. **Job Responsibilities:** - Design and develop UI and related tiers in multi-tiered, scalable applications in traditional and Cloud-based environments. - Provide guidance on UI technology standards, architectural governance, and best practices to project teams. - Create a standard framework for development projects and lead collaboration efforts with peer architects. - Mentor developers, programmers, and designers in conceptualizing and developing software programs. - Conduct research on emerging application development software products and standards. - Participate in critical analysis of test results and deliver solutions to problem areas. **Qualifications:** - Advanced Degree in Computer Science or related field. - 10+ years of software development experience using traditional and Agile methodologies. - Extensive experience with object-oriented UI Tier software development methodologies. - Proficiency in HTML5/CSS3, Sass/Less, XML, JSON, and formal testing. - Familiarity with frameworks/libraries/tools such as Lit/AngularJS/React, NGINX, NodeJS, GO lang, CSS LESS or SASS, and Webpack. If you are excited about joining Syndigo and possess the qualifications mentioned above, we welcome you to be a part of our diverse and inclusive team in Bangalore. Join us in innovating technology solutions and contributing to our growth as an industry leader committed to diversity, equity, and inclusion.,

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Application Support Engineer Industry: Software, Master Data Management, Application Software, ERP, SaaS Primary Responsibilities Include - Provide Technical Support on Application and Configuration for Riversand SaaS product with global customer footprint on 24x7 operational environment. Provide timely response and resolution for customers with SLA management & tracking Own, resolve and restore technical and operational issues with Root Cause Analysis (RCA) of incidents. Debugging, troubleshooting and testing the software and Application issues. Should be able to reproduce and resolve in lower environments before applying changes in production environments. Owns and drives end to end technical resolution of critical incidents which might need involvement from multiple parties and ensures the right collaboration and communication Should conduct periodic customer cadence call to review the tickets history and improvement process for customer environment. Contribute to the knowledge base and documentation for Application Support improvements Mandatory Requirements Bachelor’s degree or equivalent in Computer Science or Engineering (or an equivalent major) 4+ years of relevant experience with progressively responsible experience in Application Software Support Must have supported global customer over Email, Remote troubleshooting & Phone. Willing to work on 24x7 environment with shift roaster. Excellent written and oral communication skills. Technical Skills Should have worked on software system environment hosted on public cloud like Azure, AWS Should have worked with Software and Application systems that involves troubleshooting by analyzing API calls using tools like Postman, etc. Multi-tenant environment and work environment with customer information security as high focus along with compliance. Should have worked on environment with large amount of data imports/exports, data relationship, validations, workflow configurations, Business rules configurations, Reporting tools etc. Knowledge on various data configuration structures like JSON, XML, YAML along with syntax and validations. Access and Analyze events from log management systems and monitoring tools like Sensu, Kibana, Grafana etc. Should have worked on ticketing tool to log, manage and track customer tickets like Jira Service Desk, ServiceNow, Team Foundation Server etc. Should be familiar with software system on Linux OS and applications running on micro-services architecture with big-data analytics. Ability to do scripting when required using shell scripting & Python Nice To Have Java programming understanding and knowledge Knowledge on Container Orchestration like Docker Swarm or Kubernetes Basic understanding on technology stack like Netty/ Nginx, Elastic Search, Mysql, Apache Storm, Kafka etc. Work Location - Bangalore (Bangalore) /Bengaluru Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

As a Senior PHP Web Application Software Developer at Syndigo, you will have a pivotal role in the design, development, and testing of highly scalable software applications using industry best practices and design patterns. Your responsibilities will include: - Developing innovative capabilities to enhance the Restaurant Admin platform - Maintaining and developing against a legacy code base - Working on a full stack Yii application using PHP and JQuery for both backend and frontend - Designing, developing, and enhancing REST API and testing using tools like Postman - Architecting end-to-end solutions and being accountable for their deployment and maintenance in a cloud environment - Implementing configurable data mappings for custom data transformations - Troubleshooting software issues and providing resolutions - Writing automated unit tests and conducting code reviews - Collaborating with Product, DevOps, and QA teams on requirements, operations, and automation - Following agile software development practices using Jira and Confluence - Collaborating with team members across multiple geographic locations and time zones The technical skills and experience required for this role include: - 5-8 years of experience in designing and developing software using relevant technologies - Proficiency in PHP, REST API/Postman, SQL, Git Repository, AWS Lambda, Javascript, JS frameworks (Node, angular), Elastic Search, Redis, cloud computing environments like AWS and Azure, Microservices, and Web services - Experience in DevOps in AWS, JIRA for work item management, e-commerce platforms, data analysis, Azure DevOps, and Python Please note that this position is based in Bangalore and follows a hybrid work model. If you are passionate about working in a diverse, inclusive, and innovative environment, Syndigo invites you to join their team and contribute to their growth. Syndigo values authenticity and is dedicated to fostering new ideas, approaches, perspectives, and ways of thinking to achieve the best version of the organization. All individuals are encouraged to apply and be part of a team committed to staying at the forefront of technology solutions and ensuring success for customers. Kindly note that Syndigo processes job applications in compliance with GDPR/CCPA regulations. Data provided during the application process is stored for a "reasonable time" for internal HR/recruiting purposes. Requests for data deletion and exports will be addressed upon verification. For further details on how Syndigo processes personal data during the recruitment process, please refer to their Job Applicant Privacy Notice.,

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team. INSTRUCTIONAL DESIGNER (Hybrid Mode - Work from Bangalore Office) The Instructional Designer plays a pivotal role in designing and delivering high-quality technical training programs that support the learning needs of internal teams and external customers. The Instructional Designer will develop and manage training content—including e-learning modules, guides, and assessments—while collaborating with subject matter experts and cross-functional teams. Their work ensures training is delivered on time, aligns with business goals, and meets the growing demand for scalable, engaging learning experiences. Duties/Responsibilities: Project execution – Apply instructional design principles and project management skills to create impactful training modules that align with organizational goals and learner needs. Team management - Mentor junior instructional designers and delegate tasks based on individual strengths and project requirements to ensure efficient content development. Learning Engagement – Serve as the primary point of contact for training design-related queries. Collaborate with stakeholders to understand product features, training objectives, and learner needs, ensuring the delivery of relevant and engaging learning experiences. Training Design – Create storyboards and detailed content outlines. Structure, revise, and script content to ensure clarity, engagement, and alignment with learning objectives. Communicate effectively through visual, oral, and written formats; deliver engaging presentations as needed. Design and build a variety of learning materials, including trainer guides, training schedules, e-learning modules, instructional and API training documents, refresher trainings, and virtual instructor-led training (VILT) content. Independently manage coordination with Subject Matter Experts (SMEs) to gather accurate and relevant content. Create assessments and quizzes to evaluate learner comprehension and measure training effectiveness. Maintain organized project documentation and course repositories for easy access and version control. Manage multiple projects simultaneously while collaborating with cross-functional teams to ensure timely delivery and quality outcomes. Required Skills/Abilities: Proven experience in instructional design, training need analysis and adult learning theories Excellent verbal and written communication skills Excellent interpersonal skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Ability to function well in a high-paced and at times stressful environment Proficient with Camtasia, Microsoft Office Suite or related software Working knowledge of Learning Management Systems (LMS), including content upload, user management, reporting, and course configuration Familiarity with SCORM, xAPI, and other e-learning standards Education and Experience: Undergraduate or Postgraduate or Engineering in Computer Science. 2-3 years of related experience required. Instructional design credentials or certification is a plus. This position is based at Bangalore and would be required to be working from Bangalore office in Hybrid mode (twice a week). #LI-Hybrid Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. INSTRUCTIONAL DESIGNER (Hybrid Mode - Work from Bangalore Office) The Instructional Designer plays a pivotal role in designing and delivering high-quality technical training programs that support the learning needs of internal teams and external customers. The Instructional Designer will develop and manage training content—including e-learning modules, guides, and assessments—while collaborating with subject matter experts and cross-functional teams. Their work ensures training is delivered on time, aligns with business goals, and meets the growing demand for scalable, engaging learning experiences. Duties/Responsibilities Project execution – Apply instructional design principles and project management skills to create impactful training modules that align with organizational goals and learner needs. Team management - Mentor junior instructional designers and delegate tasks based on individual strengths and project requirements to ensure efficient content development. Learning Engagement – Serve as the primary point of contact for training design-related queries. Collaborate with stakeholders to understand product features, training objectives, and learner needs, ensuring the delivery of relevant and engaging learning experiences. Training Design – Create storyboards and detailed content outlines. Structure, revise, and script content to ensure clarity, engagement, and alignment with learning objectives. Communicate effectively through visual, oral, and written formats; deliver engaging presentations as needed. Design and build a variety of learning materials, including trainer guides, training schedules, e-learning modules, instructional and API training documents, refresher trainings, and virtual instructor-led training (VILT) content. Independently manage coordination with Subject Matter Experts (SMEs) to gather accurate and relevant content. Create assessments and quizzes to evaluate learner comprehension and measure training effectiveness. Maintain organized project documentation and course repositories for easy access and version control. Manage multiple projects simultaneously while collaborating with cross-functional teams to ensure timely delivery and quality outcomes. Required Skills/Abilities Proven experience in instructional design, training need analysis and adult learning theories Excellent verbal and written communication skills Excellent interpersonal skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Ability to function well in a high-paced and at times stressful environment Proficient with Camtasia, Microsoft Office Suite or related software Working knowledge of Learning Management Systems (LMS), including content upload, user management, reporting, and course configuration Familiarity with SCORM, xAPI, and other e-learning standards Education And Experience Undergraduate or Postgraduate or Engineering in Computer Science. 2-3 Years Of Related Experience Required. Instructional design credentials or certification is a plus. This position is based at Bangalore and would be required to be working from Bangalore office in Hybrid mode (twice a week). Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Job Title: Junior Data Analyst About the Role: We are seeking a highly detail-oriented Data Analyst to support our customers in managing and optimizing product data syndication. This role involves configuring, mapping, and validating product content across various eCommerce platforms while ensuring high accuracy and compliance with end-point requirements. The ideal candidate has a strong technical background in API integration, data transformation, and enterprise system management. Key Responsibilities: • Utilize Syndigo-provided software tools and processes to manage data syndication for Syndigo customers. • Access and analyze eCommerce end-point requirements and documentation. • Set up customer instances/tenants and configure end-points using customer account credentials. • Retrieve and map customer product content from the Syndigo system to the appropriate eCommerce platform. • Align product attributes and categories between customer data models and end-points. • Validate data accuracy and compliance with end-point requirements. • Identify and resolve mapping and validation issues in collaboration with customers and internal teams. • Monitor item and channel feedback, ensuring accurate data entry into the Syndigo Product Information Management (PIM) system. • Provide Level 1 and Level 2 customer support through a ticketing system and email. Qualifications & Skills: • 0-2 years of experience in operations management, with a focus on API connectors, Data mappings, and transformations. • Strong technical background in integration tools and systems within PIM and Syndication environments. • Proficiency in data transformation, mapping standards, and API management. • Experience with integration platforms and cloud-based solutions. • Solid understanding of enterprise architecture, data flows, and system integration best practices. • Strong problem-solving skills and the ability to troubleshoot technical issues effectively. • Excellent communication and customer service skills. • Ability to work independently while collaborating with cross-functional teams. Educational Qualifications: • Bachelor’s degree in computer science, Information Technology, Data Science, Business Analytics, Engineering, or a related field. • Candidates with relevant certifications or coursework in data analytics, API management, or system integration will be given preference. • Equivalent practical experience in data transformation, eCommerce integrations, or enterprise system management may also be considered. Location: Remote Job Timings: 1:30 pm -10:30 pm OR 4 pm - 1 am OR 9 pm - 6 am. (rotational shifts) Diversity, Equity & Inclusion Authenticity fuels our work. In fact, it’s one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. Project Manager (Bangalore _ Hybrid work mode) We are looking for a highly organized, proactive, and detail-oriented Project Manager to lead the planning, execution, and delivery of technology projects. This role requires strong leadership skills, excellent communication, and a deep understanding of the software development lifecycle (SDLC), Agile methodologies, and project management best practices. You will work cross-functionally with product management, UX design, engineering, and business teams to deliver high-impact technology solutions on time and within scope. Duties & Responsibilities · Plan, lead and manage complex projects from initiation through delivery, ensuring alignment with business objectives. · Help define project scope, goals, deliverables, timelines, and resources in collaboration with stakeholders. · Develop detailed project plans, manage budgets, track progress, and proactively identify and resolve risks or issues. Communicate realistic delivery timelines to internal and external stakeholders · Serve as the primary point of contact for project communications, facilitating regular updates to stakeholders and leadership. · Attend and help drive Agile ceremonies (sprint planning, stand-ups, groomings, retrospectives, sprint demos) and ensure adherence to Agile best practices for multiple initiative teams. · Foster collaboration across engineering, product, UX design, QA, and other business teams to ensure alignment and accountability. · Manage multiple concurrent projects, balancing competing priorities and deadlines effectively. · Monitor and report on key project metrics, providing transparency into project health and status. · Support continuous improvement by analyzing project outcomes and recommending process enhancements. · Document current processes, identify improvements and implement Required Skills & Abilities Strong understanding of software development processes, Agile/Scrum methodologies, and SDLC frameworks. · Proven working experience as a project manager in the information technology sector · Solid technical background, with understanding or hands-on experience in software development and launch activities. · Excellent communication, interpersonal, and stakeholder management skills. · Proficiency with project management tools Jira, Confluence, and ProductBoard. · Experience working in fast-paced, dynamic environments with shifting priorities. Competencies Strategic thinking with attention to detail Problem-solving and critical thinking Leadership and team facilitation Risk and issue management Flexibility and adaptability. Education and Experience: 3-7 years of experience in project management within a technology-driven organization. BE or any equivalent computer Science degree . PMP, CSM, or equivalent certification is a plus. This position requires 2 days per week at our Bangalore office location. Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. INSTRUCTIONAL DESIGNER (Hybrid Mode - Work from Bangalore Office) The Instructional Designer plays a pivotal role in designing and delivering high-quality technical training programs that support the learning needs of internal teams and external customers. The Instructional Designer will develop and manage training content—including e-learning modules, guides, and assessments—while collaborating with subject matter experts and cross-functional teams. Their work ensures training is delivered on time, aligns with business goals, and meets the growing demand for scalable, engaging learning experiences. Duties/Responsibilities: Project execution – Apply instructional design principles and project management skills to create impactful training modules that align with organizational goals and learner needs. Team management - Mentor junior instructional designers and delegate tasks based on individual strengths and project requirements to ensure efficient content development. Learning Engagement – Serve as the primary point of contact for training design-related queries. Collaborate with stakeholders to understand product features, training objectives, and learner needs, ensuring the delivery of relevant and engaging learning experiences. Training Design – Create storyboards and detailed content outlines. Structure, revise, and script content to ensure clarity, engagement, and alignment with learning objectives. Communicate effectively through visual, oral, and written formats; deliver engaging presentations as needed. Design and build a variety of learning materials, including trainer guides, training schedules, e-learning modules, instructional and API training documents, refresher trainings, and virtual instructor-led training (VILT) content. Independently manage coordination with Subject Matter Experts (SMEs) to gather accurate and relevant content. Create assessments and quizzes to evaluate learner comprehension and measure training effectiveness. Maintain organized project documentation and course repositories for easy access and version control. Manage multiple projects simultaneously while collaborating with cross-functional teams to ensure timely delivery and quality outcomes. Required Skills/Abilities: Proven experience in instructional design, training need analysis and adult learning theories Excellent verbal and written communication skills Excellent interpersonal skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Ability to function well in a high-paced and at times stressful environment Proficient with Camtasia, Microsoft Office Suite or related software Working knowledge of Learning Management Systems (LMS), including content upload, user management, reporting, and course configuration Familiarity with SCORM, xAPI, and other e-learning standards Education and Experience: Undergraduate or Postgraduate or Engineering in Computer Science. 2-3 years of related experience required. Instructional design credentials or certification is a plus. This position is based at Bangalore and would be required to be working from Bangalore office in Hybrid mode (twice a week). Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry's largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we're always looking to identify talented individuals to join our team. Project Manager (Bangalore _ Hybrid work mode) We are looking for a highly organized, proactive, and detail-oriented Project Manager to lead the planning, execution, and delivery of technology projects. This role requires strong leadership skills, excellent communication, and a deep understanding of the software development lifecycle (SDLC), Agile methodologies, and project management best practices. You will work cross-functionally with product management, UX design, engineering, and business teams to deliver high-impact technology solutions on time and within scope. Duties & Responsibilities Plan, lead and manage complex projects from initiation through delivery, ensuring alignment with business objectives. Help define project scope, goals, deliverables, timelines, and resources in collaboration with stakeholders. Develop detailed project plans, manage budgets, track progress, and proactively identify and resolve risks or issues. Communicate realistic delivery timelines to internal and external stakeholders Serve as the primary point of contact for project communications, facilitating regular updates to stakeholders and leadership. Attend and help drive Agile ceremonies (sprint planning, stand-ups, groomings, retrospectives, sprint demos) and ensure adherence to Agile best practices for multiple initiative teams. Foster collaboration across engineering, product, UX design, QA, and other business teams to ensure alignment and accountability. Manage multiple concurrent projects, balancing competing priorities and deadlines effectively. Monitor and report on key project metrics, providing transparency into project health and status. Support continuous improvement by analyzing project outcomes and recommending process enhancements. Document current processes, identify improvements and implement Required Skills & Abilities Strong understanding of software development processes, Agile/Scrum methodologies, and SDLC frameworks. Proven working experience as a project manager in the information technology sector Solid technical background, with understanding or hands-on experience in software development and launch activities. Excellent communication, interpersonal, and stakeholder management skills. Proficiency with project management tools Jira, Confluence, and ProductBoard. Experience working in fast-paced, dynamic environments with shifting priorities. Competencies Strategic thinking with attention to detail Problem-solving and critical thinking Leadership and team facilitation Risk and issue management Flexibility and adaptability. Education and Experience: 3-7 years of experience in project management within a technology-driven organization. BE or any equivalent computer Science degree . PMP, CSM, or equivalent certification is a plus. This position requires 2 days per week at our Bangalore office location. Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a reasonable time after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to ourJob Applicant Privacy Notice.

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers. Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team. LMS Specialist _ Hybrid Mode (Work form Bangalore office) Support and enhance learning operations through LMS management, technical troubleshooting, and project reporting to enable effective training delivery and stakeholder engagement. Duties/Responsibilities: Learner Engagement – Serve as the primary point of contact for learners throughout the enablement journey. Understand learner’s requirements and enable them to achieve certification. Platform Maintenance – Lead, Maintain the learning management platform (backend configurations) for the launch of new training and supporting existing training offerings. Support Management – Provide ongoing support and troubleshooting assistance to learners undergoing training. Escalate critical issues to senior management, as necessary. Communicate training status, challenges, and successes to internal and external stakeholders. Learner Success – Comes with a learner-first mindset to enable learners to achieve certification. Gather and analyze learner feedback to identify areas for improvement. Establish a feedback loop with the training design team and contribute to the development and refinement of training content and strategies. Reporting – Leverage large training datasets to uncover insights, build automated dashboards and reports, and optimize compliance and adoption metrics for business leaders. Team Player – Foster a collaborative environment and encourage open communication within the learning team. Required Skills/Abilities: Excellent verbal, written, and interpersonal communication skills with a strong customer-service orientation. Extensive experience in training and technical enablement, including LMS administration, content management, and familiarity with learning content libraries. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and Jira or similar ticketing systems. Skilled in reporting and analytics, including data interpretation, dashboard creation, and report automation. Exceptional organizational, analytical, and problem-solving skills with close attention to detail. Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment. Ability to collaborate across teams, coordinate projects, and ensure training compliance and adoption. Demonstrated adaptability and composure when operating in high-paced or dynamic environments. Education and Experience: Undergraduate or Postgraduate or Engineering in Computer Science ONLY. 0- 1 year of related experience required. Power BI relevant certifications Work Location: Bangalore This position requires to be working in hybrid mode (twice a week) from Bangalore office. Diversity, Equity & Inclusion To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth! GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request. Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.