Technical Writer

INFORMATION DEVELOPER ( Technical Writer)

The Information developer will design and build the information architecture of our data management solutions, then now is the right time to join Syndigo.Our solutions power enterprises worldwide, in a variety of industries including Retail, Manufacturing, Distribution, Energy, Healthcare, and Food Services.

India- Bangalore

Duties/Responsibilities:

You will design and develop technical documentation of Platform / SDK and Product / Apps in collaboration with other developers and product managers.

You will acquire good product knowledge from technical as well as business users aspect.

You will independently setup the working environment by installing and configuring the required configurable files. You will validate the technical content against the runtime environment to ensure proper synchronization of the product and product documentation.

You will acquire good knowledge on open-source authoring tools and technologies.

You will acquire good knowledge on standard templates, knowledge points, and content development process including tools and scripts.

You will contribute value additions to the GUI and error message of the product.

You will conduct quality assurance initiatives such as self-check, peer review, technical review, and information testing of documentation.

Required Skills/Abilities:

Excellent communications and writing skills

Good listening and interviewing skills

Good multitasking abilities

Experience in developing REST / JSON API documentation and Apps user documentation

Excellent working knowledge on information types; concepts, procedures and

Experience developing multi-threaded applications

Need to be a team player while having the capacity to work independently

down open -Fairly good knowledge of HTML, MadCap Flare, and Jekyll marksource tool would be of benefit in this profession.

Education and Experience:

Bachelors/masters degree in computer science/ engineering or a related field (or equivalent experience)

Minimum of 3-4 years in Product / Platform documentation