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Avalon Technologies
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Desktop Support Engineer

Desktop Support Engineer

Avalon Technologies

1 - 4 years

2 - 4 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

CCNA root cause analysis Linux operating systems Microsoft operating systems Mac OS LAN Troubleshooting Van cyber security WAN VPN Configuration O365 Hardware Installation RCA Outlook Configuration Windows Installation VPN PC components LAN Software Installation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

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Desktop Support Engineer