Desktop Support Engineer

0 years

2 - 3 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job description:

Job Responsibilities:

  • Addressing user tickets for issues regarding hardware, software, and networking.
  • Follow up with clients to ensure their systems are functional.
  • Assisting customers through installing applications and computer peripherals.
  • Conduct remote troubleshooting.
  • Good knowledge about 365 office troubleshooting & inventory management.
  • Maintaining a log of job tickets and maintenance tasks.
  • Send the unresolved issues to the next level of the support team.
  • Test alternative pathways until you resolve an issue.
  • Help create technical documentation and manuals.

Other requirements:

  • The candidate must be ready for day/night in a rotational shift.
  • An immediate jointer will be more helpful.
  • A local candidate would be preferred.

Job Type: Full-time

Benefits

  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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