20 Van Jobs

Role & responsibilities Job Title: Smart Hands Engineer (L1 & L2) Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.

Job Title: EDI Specialist (Oracle R12) Experience: 2-10 years Location: Noida / NCR / Remote Department: IT Employment Type: Full-time Job Summary: We are looking for a highly skilled EDI Specialist with strong expertise in Oracle Applications R12 and advanced PL/SQL development . The ideal candidate will be responsible for the implementation, monitoring, and troubleshooting of EDI transactions that integrate with Oracle R12. You must be proficient in EDI standards (X12, EDIFACT), understand R12 data structures, and be capable of building PL/SQL packages, procedures, and functions to support seamless B2B transactions. Key Responsibilities: Manage and support all EDI transactions (inbound and outbound) with trading partners. Design, develop, and maintain EDI mappings and integrations with Oracle Apps R12. Write efficient and optimized PL/SQL packages, procedures, functions, triggers , and SQL queries to support business logic. Coordinate with trading partners and internal business/IT teams to ensure successful EDI onboarding and processing. Monitor EDI workflows, investigate and resolve failed transactions, and implement corrective actions. Maintain documentation for all EDI processes and technical setups. Ensure data consistency and compliance with business rules and trading partner specifications. Required Skills & Qualifications: B.Tech / MCA or equivalent qualification. 4+ years of hands-on experience in EDI development and support . Strong expertise in Oracle R12 (Order Management, Shipping, Inventory, AR) tables and data flows. Deep knowledge and hands-on experience with PL/SQL (procedures, functions, packages, views, indexes, etc.) . Experience with EDI standards (ANSI X12, EDIFACT) and document types such as 850, 855, 856, 810. Experience working with EDI tools/platforms like SPS Commerce , Sterling Integrator , or BizTalk . Strong SQL skills and understanding of ERP data models. Analytical, detail-oriented, and able to work independently in a fast-paced environment. Excellent communication and documentation skills. Preferred Qualifications: Experience with AS2, SFTP, and VAN-based EDI . Prior experience working in manufacturing or logistics domain. Familiarity with Oracle EBS workflow and concurrent processing. Exposure to EDI testing tools and environments. What We Offer: Exciting projects integrating global trading partners with Oracle ERP. Opportunity to grow and lead in a specialized EDI-Oracle integration space. Competitive compensation and benefits. Remote work flexibility and collaborative culture. Continuous learning and development opportunities.

Role & responsibilities Job Title: Smart Hands Engineer (L1 & L2) Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.

Job Summary: Looking for a results-driven Sales & Marketing Manager with experience in B2B sales of vehicles (Ambulances, Vanity Vans, Mobile Van Units, etc.). Responsible for lead generation, client relationship management, and end-to-end sales coordination from quotation to dispatch. Key Responsibilities: Drive B2B sales of vehicles by identifying and converting new opportunities. Engage with clients to understand needs, propose solutions, Negotiation and order finalization and ensure timely deliveries. Collaborate with production and dispatch teams to meet customer timelines. Handle sales reporting, payment follow-ups, and customer visits. Work on SAP (Sales & Distribution) for all sales process . Requirements: B.E. (Mechanical/Automobile); MBA preferred. 6 + years of experience in B2B automobile or specialty vehicle sales. ( At least 5 years in B2B sales) Candidates from vehicle dealership backgrounds with relevant B2B sales exposure will also be considered. Proficient in SAP (SD Module) and MS Office. Strong communication and client handling skills.

Role & responsibilities Job Title: EDI Analyst Logistics & Navigation Years of Experience: 4+ Years Job Overview: The EDI Analyst in logistics is responsible for overseeing Electronic Data Interchange processes and systems related to Shipping, Transportation, supply chain, and inventory management. They ensure the efficient and accurate exchange of data between the company and its logistics partners. Strong understanding of EDI concepts and delivery mechanisms like AS2, VAN, SFTP, HTTPS and other protocols. Experience with ANSI X12 and EDIFACT standards Responsibilities: 1. EDI System Management: Configure and maintain EDI systems, including communication protocols and software. Monitor and manage data transmissions to and from logistics partners. Set up and manage automated data exchange processes for Shipping and Logistics operations. 2. Trading Partner Coordination: Collaborate with logistics partners (Carriers, 3PLs, Operation Users) to establish and maintain EDI connections. Onboard new logistics partners by defining data requirements and communication standards. Address logistics partner inquiries and resolve data exchange issues. 3. Data Mapping and Transformation: Translate and transform data between different formats and systems, ensuring compatibility with logistics partners' systems. Create and maintain mapping specifications for data transformation, including order processing, shipment notifications, and inventory updates. 4. Error Handling and Troubleshooting: Monitor error logs and proactively troubleshoot data transmission issues. Identify and resolve data validation errors and discrepancies. Implement solutions to prevent recurring issues and improve the efficiency of logistics data exchange. 5. Compliance and Standards: Stay updated with industry-specific standards and regulations relevant to logistics (e.g., EDIFACT, ANSI X12, customs regulations). Experience with EDI transactions 204, 210, 214, 300, 301, 310, 315 at a minimum and possibly 810, 856 6. Documentation : Maintain documentation for logistics EDI processes, including partner agreements, data mappings, and system configurations. Create and update process and procedure manuals for internal and external reference. 7. Reporting and Analysis: Generate reports and analyse logistics EDI transaction data to identify trends and performance issues. Recommend process improvements to enhance logistics operations and data exchange efficiency. Qualifications: Bachelor's degree in logistics, supply chain management, or a related field (or equivalent experience). Proven experience working with logistics EDI systems and data exchange protocols. Strong understanding of EDI standards and formats (e.g., EDIFACT, ANSI X12) relevant to logistics. Proficiency in EDI mapping and translation. Strong problem-solving and troubleshooting skills. Familiarity with data security and encryption techniques as they relate to logistics data. Excellent communication and interpersonal skills for collaborating with logistics partners and cross-functional teams. Attention to detail and a commitment to data accuracy. Ability to work independently and as part of a team. Skills: EDI software and mapping tools proficiency Data analysis and problem-solving in a logistics context Communication and collaboration with logistics partners Documentation and reporting Compliance and standards knowledge related to logistics Technical acumen in logistics and supply chain operations The role of an EDI Analyst in Shipping and logistics is essential for ensuring the efficient and accurate flow of data in the supply chain, which contributes to the overall success of logistics operations and inventory management.

We are looking for a reliable and responsible Delivery Boy to distribute products promptly to our retailer. You will represent our company professionally and cost-effectively, ensuring retailer satisfaction. The DELIVERY BOY SHOULD KNOWN DRIVING A TATA ACE MINI VAN. HE SHOULD DELIVER GOODS USING THE COMPANY VAN UNIT. Key Responsibilities: Deliver products to RETAILER, WHOLESHALER, STORES at places of business. Follow assigned routes and time schedules. Load, unload, prepare, inspect, and operate a delivery vehicle. Collect payments and obtain signatures when required. Communicate with dispatch and RETAILER to resolve delivery issues. Follow company safety policies and traffic laws. Maintain cleanliness and basic upkeep of the delivery VECHILE- VAN UNIT Report any incidents or accidents to the supervisor immediately. Requirements: Proven working experience as a delivery person (preferred). Valid drivers license or appropriate vehicle license. Good driving record with no traffic violations. Familiarity with local streets, neighborhoods, and routes. Ability to lift packages AND UNLOAD THE PACKAGES AT THE RETAILER/WHOLESALER/STORE ADDRESS Excellent communication and time management skills. High school diploma or equivalent (optional, depending on employer). Preferred Skills: Customer service orientation. Ability to work under pressure and meet deadlines. Punctual, dependable, and responsible.

Job Description : Operational Monitoring EDI data delivery and transformation processes Troubleshooting issues from Comms through transformation and into ERP External Customer Liaison Internal Customer Liaison, including Auditors, AR, Sales and Customer Service Liaison with internal IT community, especially the ERP team Liaison with Cleo/MSP Monitor operational Incidents/Tickets and drive completion within established SLAs, both internally and with MSP Project Tactical on-boarding project leadership Business Analysis to understand Customer Requirements and Define appropriate solution Establish target schedules for on-boarding Design mapping specifications to align Customer data with expected internal requirements Coordinate with internal teams, including ERP, AR, Sales and Customer Service Coordinate development, Unit Testing and Systems Integration Testing with MSP to ensure quality and accuracy of mapping solution Coordinate User Acceptance Testing with external Customer Coordinate Go-Live scheduling and planning with external Customer and MSP Validate Go-Live execution and provide initial HyperCare Transition project to Operation mode General SME for EDI related questions as they relate to current and future scope activities Primary point of contact for companys IT B2B/EDI Solution Delivery Leader Required skills EDI End-to-End process, including: Comms Direct AS2, VAN and various FTP solutions EDI Data Standards, including ANSI X12, EDIFACT and EDIFICE Transformation/Data Mapping and how to create mapping specifications Solid understanding of the Order-to-Cash business process and associated EDI transactions, including: 850/ORDERS, 855/ORDRSP, 860/ORDCHG, 865/ORDRSP, 856/DESADV and 810/INVOIC End-to-End EDI-ERP Testing and Troubleshooting Customer Relationship Skills Solid technical and business communication skills Attention to details Ability to manage multiple projects at one time with highly dynamic timelines

Job description Job Title: International Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita2.jobfinder @gmail.com Please share this opportunity with friends who are actively looking for jobs!

Hiring: Technical Support International Voice Process Job Location: Noida Interview Mode: Virtual Contact: Senior HR Ashwani Call or WhatsApp: 7011250184 Eligibility: Only Graduates (Any stream) Experience Required: Minimum 18 months in Technical Support (International Voice preferred) Salary: Up to 37,000 In-hand + Attractive Incentives Benefits: Provident Fund (PF) Medical Insurance Both Side Cabs Performance-based Incentives Working Days: 5 Days a Week Shift Timings: Rotational Shifts & Rotational Week Offs Requirements: Strong communication skills in English Knowledge of LAN, WAN, and networking Handle inbound calls to assist international customers with technical queries. Troubleshoot issues related to hardware, software, internet connectivity, and networking. Interested Candidates Contact Immediately on Call or Whats App: Sr. HR Ashwani: 7011250184 Sr. HR Rahul: 9289947801 Sr. HR Chirag: 8950035322

IBM Sterling EDI Developer with 5+ years of Strong hands-on experience in designing, developing, and supporting IBM Sterling B2B Integration solutions and Experienced in working with retail transactions including 850, 855, 856, 810, 832, 867, 846, and 870, ensuring smooth data exchange. Should be able to understand and translate business requirements in to EDI Integration solutions. Design, develop, and maintain IBM Sterling B2B Integrator (Sterling Integrator) solutions for EDI/ B2B data exchange. Develop and configure EDI maps (X12, EDIFACT,IDOC) and custom transformation logic and business rules. Manage trading partner profiles and communication protocols (AS2, FTP, SFTP, VAN, REST, JMS). Monitor support and troubleshoot EDI transactions and integrations. Collaborate with business analysts and cross-functional teams to gather requirements. Ensure data integrity and compliance with industry standards and client requirements. Support deployment, testing, and production rollout of EDI solutions. Willing to work during EST time zone and should have strong communication skills to engage with the customer. Experienced in using ServiceNow for IT service management, incident management, and workflow automation. Roles and Responsibilities IBM Sterling EDI Developer with 5+ years of Strong hands-on experience in designing, developing, and supporting IBM Sterling B2B Integration solutions and Experienced in working with retail transactions including 850, 855, 856, 810, 832, 867, 846, and 870, ensuring smooth data exchange. Should be able to understand and translate business requirements in to EDI Integration solutions. Design, develop, and maintain IBM Sterling B2B Integrator (Sterling Integrator) solutions for EDI/ B2B data exchange. Develop and configure EDI maps (X12, EDIFACT,IDOC) and custom transformation logic and business rules. Manage trading partner profiles and communication protocols (AS2, FTP, SFTP, VAN, REST, JMS). Monitor support and troubleshoot EDI transactions and integrations. Collaborate with business analysts and cross-functional teams to gather requirements. Ensure data integrity and compliance with industry standards and client requirements. Support deployment, testing, and production rollout of EDI solutions. Willing to work during EST time zone and should have strong communication skills to engage with the customer. Experienced in using ServiceNow for IT service management, incident management, and workflow automation.

We are hiring a Quality Engineer with experience in SDLC, STLC, and Manual Testing. The role requires flexibility to work as both QE and SE. Participate actively in Agile & scrum team Collaborate with developers to identify and resolve issues early Required Candidate profile Minimum 1 to 3 years experience in Manual Testing Should have exposure in Agile methodology & Scrum Exposure to Java & Python is a plus Familiarity with file formats like XML, CSV, X12

Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

PF Is Mandatory (Provindnt Fund- PF) JD: 1)Engineers with 1-3 years experience in managing IT devices like laptops, desktops, printers, scanners, smartphones 24*7 support 2)Experience of installing & managing latest Windows operating systems (Windows 10, Windows 7, earlier versions) and other applications like MS Outlook, MS Office, Latest Internet browsers, Anti-virus etc3)Adept at resolving technical issues (software) over phone or remotely4)Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts5)Knowledge of monitoring and ticketing tools/applications 6)Good customer facing qualities (pleasing disposition, service oriented, timely communications/updates, objective reporting, maintaining records/data etc.)7)Willing to move to next level in IT Services (e.g. server management, IMS etc.) 8)Good Communication skills Note: PF Is Mandatory (Provindnt Fund- PF)

|| Hiring for Technical Support - Non Voice Process || Up to 2.8 LPA || Hyderabad || Qualification : Any Graduation Location: Hyderabad Package: UPTO 2.8LPA Shift : Rotational Shift - Rotational week off 5 working days & 2 week off WFO interested candidates can share your updated resume to HR Prathyusha - 7702498242 mail id : prathyusha.axisservices@gmail.com ( share resume via WhatsApp) Refer your friends / Colleague

|| Hiring for technical support - voice || UPTO 3.8 LPA || Role : technical support voice process fresher : qualification : any graduation package : UPTO 2.9LPA shift : Day experience : min 1yrs in technical support voice Qualification : Inter/ graduation package : 3.8LPA shift : Day HINDI LANGUNAGE MANDATORY Contractual period 3 months interested candidates can share the resumes to HR Prathyusha - 7702498242 ( share resume via whatsapp) mail id - prathyusha.axisservices@gmail.com reference are welcome

Job Description: 1. Working knowledge on IBM SI tool. EDI Map development & map changes experience. 2. Envelops , Code lists ,Property files & BPs. 3. EDIFACT , VDA & ANSI X12 formats. 4. SI tool Monitoring. Admin & troubleshooting activities. 5. EDI transactions like 830,862, 850, 810,856, 997 , DELFOR , DELJIT, DESADV, INVOIC, CONTROL Messages 6. Working knowledge on different connectivity protocols like FTP, SFTP, VAN etc. 7. Should work in shifts and 24*7 support. 8. Sound working knowledge on Linux Scripting.

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Hiring # Helpdesk engineer Exp : Fresher Budget upto 2.40 LPA Mandatory : CCNA / CCNP Certification Role & responsibilities a. The shift timings would be 9 hours and would be rotational as per the duty roster created by their reporting manager b. There will be six days of working and one day of week-off which would be rotational c. Candidates if available must be ready for a f2f interview in our office premises. Position Summary Objective To operate and maintain Managed Services Network Infrastructure and follow day-to-date requests and incidents in line with business requirements. Our support group is looking for a Wireless Network Engineer with a passion for wireless technology and mobile solutions. We are looking for someone to join our growing team that is responsible for supporting one of the largest and most rapidly growing 802.11 networks Primary functions of position: 1. Provide network escalation support for critical and complex network issues. 2. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction. 3. Partner with our broader Operations Technology organization to reduce operational burden. 4. Monitor and manage technical communications during large-scale events. 5. Be a part of support organization that provides 24x7 escalation support on a rotation basis. Some night and week end support may be required. 6. Dive Deep on the high severity incidents and participate in root cause analysis. 7. Drive standards across the network and ensure that we are fully compliant to those standards and policies. 8. Deliver simple, sustainable and repeatable solutions and processes for field teams and centralized support groups. 9. Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products. 10. Create and review documentation and processes, new standard operating procedures, knowledge transfer material. 11. Develop and maintain change templates. 12. Follow the existing change policies and create, review and execute complex changes. 13. Automate select network administration tasks by building new solutions, either through existing tools and methods or new ones. 14. Support organizational transformation from reactive to proactive with focus on predictive solutions and metric Essential: 1. Very thorough understanding of NMS and Service Desk tools. 2. Routing Registry knowledge - RIPE . 3. In-depth knowledge of various vendors roaming algorithms. 4. Expert knowledge of Cisco unified infrastructure in large scale deployments. 5. In-depth knowledge of 802.11 protocols. - Cisco CCNA or CCNP-Wireless. 6. Basic knowledge in virtualization (VMware, Cisco UCS, Vcloud Director). 7. DHCP, WINS, Tacacs, SNMP. 8. Excellent knowledge of Network protocols. 9. Knowledge of Configuration of Wireless Controllers and Access Points. 10. Knowledge of Wi-Fi NMS and Network Analytics tools. 11. General background in networking/ISP - knowledge of ISP-type services, DNS. 12. Good Communication Skills HR Recruiter Bhavana 9353900652