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Bajaj Allianz General Insurance logo

Deputy Manager Agri. Business

0 years

0 Lacs

Kumardungi Jharkhand India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

planning monitoring development analysis resolve monetization engagement marketing drive support communication twitter crm query training data litigation

Work Mode

On-site

Job Type

Full Time

Job Description

  • IT Projects for Agri Vertical – Planning
  • Assist in discussions to explore business requirements and issues to be resolved through IT solutions and applications; Assist in generating ideas for designing and structuring solutions through core systems and / or peripheral applications (e.g. for field monitoring, rural POS, etc.) to transition from traditional to digital
  • Implement IT development plans covering core system (OPUS), peripheral systems and MIS requirements;
  • IT Projects for Agri Vertical – Development and review
  • understand current processes, establish SOPS and prepare project wise plans and timelines
  • Undertake root cause analysis and remove roadblocks in project execution, resolve core system related issues, escalations from respective functional teams
  • Work closely with the vendor for preparation of project plan, review and sign off the plan; Periodically review progress against project plans and incorporate course correction as needed; Identify project risks and mitigants
  • Assist vendors and internal IT team to monitor vendor deliverables, SLAs, timelines, etc. and provide feedback to ensure deliverables are in line with expectations and set priorities
  • Prepare MIS for business, enrollments, claims, government submissions, etc.
  • Farmitra – Lead generation & Cost saving
  • Fulfil objectives related to lead generation, cost savings and monetization through applications and digital assets such as Farmitra
  • Lead execution of desired downloads for the Farmitra application by year end; Prepare plans for customer engagement and other digital marketing initiatives to drive downloads and lead generation
  • Work with digital marketing vendors for execution
  • New Projects
  • Implement new projects to meet current and future needs of the Agri business such as block chain, satellite monitoring, etc.
  • Engage with various vendors to share briefs on internal requirements and also understand new / upcoming technologies that can support business requirements; Evaluate feasibility and put up proposals internally
  • Customer Communication
  • Respond to queries from various sources such as government, political parties, farmers, social media (linkedin twitter, etc.), CRM team escalations, etc. related to agri insurance
  • Submit communication requirements for review and update SOP; Ensure execution of SOP and resolve escalations; Provide response to escalations / complex query / delays
  • Look for ideas to improvising processes and enhancing TAT for customer communications, process improvement, set up review mechanisms, training of call center team, etc.
  • Legal claims
  • provide all appropriate data and information in a timely manner for all Agri business litigation cases to corporate legal; Respond to queries from time to time
  • Assist in presenting a stand on cases, appeal, etc. from business perspective with corporate legal to take the case forward; Act as custodian of legal cases for Agri business

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Bajaj Allianz General Insurance

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Pune Maharastra

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