Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
IBM
>
Deputy Group Manager - SME Learning Admin

Deputy Group Manager - SME Learning Admin

IBM

6 - 10 years

9 - 14 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

project management successfactors lms ms visio learning management workday training management hrsd training human resource management talent management employee engagement recruitment administration management cornerstone training need analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Actively involved in understanding the client’s process, process designing and closely work with the Delivery team for smooth transitioning and execution.

Should be able to reproduce the client’ s process in the form of DTP creation using the MS Visio / Cobee tool.

Collaborate with client in understanding the process in detail, validate the SOW and develop the RACI matric for smooth process transitioning.

Should be able to train and certify agents on their process knowledge in collaboration with the client.

Should be able to handle client’s escalation and developed knowledge bank for future reference.

Act as subject matter experts and quickly learn the client’s LMS for performing process validation and SRT before process go live.

Coordinate closely with the client on process reviewing, editing and agreed on the final DTP before go live.

Analyse learning data and metrics, providing insights for client to take decision.

Liaise with stakeholders to gather requirements and timely communicate on project updates.

Should be able to drive process efficiencies and identify transformation related opportunities during transition phase.

Having regular cadence with the client on monthly and quarterly basis to review process performance.

Ensure process meets SLAs as agreed with the client.

Should have strong client centric mindset.

Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 1. Post Graduate / MBA in HR from a reputed universities with a minimum of 15 years of working experience in a Learning domain.2. Experience in learning administration / operation, preferably at a Managerial level in big, reputed company.3. Demonstrated expertise in learning management systems (LMS) and handling reporting.4. Strong project management skills, process transition and the ability to manage multiple tasks simultaneously.5. Excellent interpersonal and communication skills, with a collaborative approach.6. Ability to work independently and manage deadlines effectively Preferred technical and professional experience 1. Should have worked and have good understanding on the Learning Management System backend process.2. Experience on LMS like Success factor, Cornerstone and Workday would have an added advantage

More Jobs at IBM

Delivery Manager - RISK & Compliance - AML

Bengaluru

3 - 5 yrs

INR 5 - 7 Lacs

Delivery Manager-HUMAN Resources Operations

Bengaluru

6 - 10 yrs

INR 11 - 16 Lacs

Application Developer-Java & Web Technologies

Hyderabad

2 - 5 yrs

INR 7 - 11 Lacs

Deputy Manager Data Engineer - Analytics

Bengaluru

4 - 7 yrs

INR 10 - 15 Lacs

Data Scientist-Artificial Intelligence

Bengaluru

3 - 7 yrs

INR 14 - 18 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IBM

Information Technology

Armonk

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Deputy Group Manager - SME Learning Admin