Deputy Administration Manager

Job Title:

Job Summary

Admin Deputy Manager

Key Responsibilities

1. Facility Management:

   Oversee end-to-end management of office facilities, ensuring a safe, clean, and efficient workspace for all employees of Square Business Services Pvt. Ltd.

2. Vendor Coordination:

   Manage relationships and service quality of vendors such as housekeeping, security, maintenance, transportation, and cafeteria services.

3. Compliance & Audits:

   Ensure compliance with statutory and regulatory requirements relevant to BPO operations. Assist in internal and external audits and maintain required documentation.

4. Asset & Inventory Management:

   Monitor and manage office assets, consumables, and equipment. Ensure accurate tracking and timely replenishment through proper documentation.

5. Budget Support:

   Assist in preparing and managing the administrative budget with a focus on cost-effective procurement and operational efficiency.

6. Workplace Safety & Security:

   Oversee implementation of safety protocols, fire safety equipment, regular workplace inspections, and emergency preparedness procedures.

7. Employee Support:

   Address administrative needs of employees including seating arrangements, access control, facility-related concerns, and general support.

8. Team Leadership:

   Supervise administrative staff, delegate tasks, review performance, and provide guidance and training to ensure smooth operations.

9. Event & Logistics Coordination:

   Manage logistics for office events, training programs, induction sessions, and meetings, ensuring seamless execution.

10. Documentation & Reporting:

    Maintain proper documentation of admin processes, vendor contracts, facility activities, compliance records, and share periodic reports with the management.

11. Business Continuity Assistance:

    Support the planning and implementation of business continuity measures to ensure uninterrupted BPO operations.

Qualifications

• Education:

  Graduate or postgraduate in Business Administration, Operations, or a related field.

• Experience:

  46 years of administrative experience, preferably in a BPO or large corporate environment.

• Technical Skills:

  Proficiency in MS Office, facility management systems, and basic IT coordination for admin requirements.

• Soft Skills:

  Strong leadership, communication, negotiation, and problem-solving abilities; capable of multitasking and working under pressure.