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Accenture in India
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Delivery Operations Senior Analyst

Delivery Operations Senior Analyst

Accenture in India

5 - 8 years

0 Lacs

mumbai metropolitan region

Posted:2 days ago| Platform:

Apply

Skills Required

payroll design strategy consulting technology network power management coordination support service communication onboarding compliance updating maintenance scheduling logistics analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Payroll - Payroll Process Design

Designation:

Delivery Operations Senior Analyst

Qualifications:

Any Graduation

Years of Experience:

5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Position Overview The Fleet Process Coordinator is responsible for overseeing all aspects of company vehicle management, ensuring efficient acquisition, coordination, and support for drivers and stakeholders. This role partners closely with third-party fleet management vendors and internal teams, providing high-quality service, policy administration, and proactive communication. Key Responsibilities

Fleet/Vehicle Acquisition & Coordination
Collaborate with third-party fleet management vendors to identify, source, and acquire new vehicles based on evolving business needs and driver eligibility.
Coordinate the ordering, delivery, registration, and onboarding processes for new vehicles and drivers.
Track vehicle availability, assignments, replacements, and returns to ensure optimal fleet utilization. Policy & Program Support
Administer and enforce company fleet policies, ensuring drivers understand their responsibilities, compliance requirements, and operational processes.
Assist with updating fleet policies and effectively communicate changes to employees and stakeholders.
Support executive-level fleet needs with discretion, confidentiality, and high-touch communication.
Driver Support & Communication
Serve as the primary point of contact for company employees regarding fleet-related questions, service issues, and vendor procedures.
Provide clear instructions for vehicle pickup and drop-off, maintenance scheduling, and incident reporting.
Maintain positive relationships with internal teams and third-party vendors to deliver outstanding customer service and operational excellence. What are we looking for? Qualifications
Experience in fleet/company vehicle management, logistics, or related operations preferred.
Experience on US Fleet Management or Vehicle management processes.
Demonstrated ability to work effectively with third-party vendors and internal teams.
Strong problem-solving skills and ability to adapt to changing business needs. Skills & Competencies
Strong organizational skills with high attention to detail and accuracy.
Excellent communication and customer service skills.
Ability to manage multiple priorities and perform daily follow-up with vendors.
Should be comfortable to work in night shift (US shift)
Proficiency in Microsoft Office Suite and fleet management platforms. Roles and Responsibilities:
In this role you are required to do analysis and solving of increasingly complex problems
Your day to day interactions are with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
Decisions that are made by you impact your own work and may impact the work of others
In this role you would be an individual contributor and/or oversee a small work effort and/or team
Please note that this role may require you to work in rotational shifts, Any Graduation

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Delivery Operations Senior Analyst