2038 Delivery Management Jobs - Page 13

Wipro Limited is a leading technology services and consulting company that focuses on developing innovative solutions to meet the complex digital transformation needs of clients. With a holistic portfolio of consulting, design, engineering, and operations capabilities, Wipro helps clients achieve their ambitious goals and create sustainable businesses. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro is committed to supporting customers, colleagues, and communities in an ever-changing world. We are looking for individuals with experience in Delivery Management, with a minimum of 5-8 years of relevant experience. At Wipro, we are in the process of building a modern organization that is at the forefront of digital transformation. We are seeking individuals who are inspired by the concept of reinvention - whether it be in terms of personal growth, career development, or skill enhancement. We believe in continuous evolution and adaptation to the changing business landscape. Join us in a purpose-driven environment that encourages you to take charge of your own reinvention journey. Wipro welcomes applications from individuals with disabilities, as we believe in creating an inclusive and diverse workplace. If you are looking to realize your ambitions and be a part of a dynamic team that is shaping the future of technology and business, Wipro is the place for you. Visit our website at www.wipro.com for more information.,

As an employee at Iris Software, you will have the opportunity to work in a dynamic and innovative environment, being part of one of India's Top 25 Best Workplaces in the IT industry. You will have the chance to contribute to cutting-edge technology solutions and be a part of a fast-growing IT services company that prides itself on providing a supportive and award-winning work culture that values your talent and career aspirations. Iris Software is committed to being our clients" most trusted technology partner and the preferred choice for top industry professionals to reach their full potential. With a team of over 4,300 associates located across India, U.S.A, and Canada, we specialize in technology-enabled transformations for enterprise clients in various sectors such as financial services, healthcare, transportation & logistics, and professional services. Joining Iris Software means being valued, inspired, and encouraged to be your best. We invest in creating a culture where employees feel appreciated, can explore their capabilities, and have opportunities for personal and professional growth. Our Employee Value Proposition (EVP) revolves around the concept of "Being Your Best," which entails being challenged by inspiring work, empowered to excel and advance in your career, and being part of a culture that recognizes and nurtures talent, enabling everyone to discover and showcase their best selves. As a Java Developer at Iris Software, you will be responsible for hands-on development using Java, Spring Boot, and Microservices. You must possess a strong understanding of design concepts and patterns, with the ability to apply them in real-world scenarios. Familiarity with Microservices architecture is a plus. In this role, you will oversee the delivery management of software services engagements for an investment banking/ capital markets client, ensuring quality, predictability, profitability, compliance, and customer satisfaction. You will collaborate with account managers to develop account strategies, establish effective program management frameworks, and drive business growth by identifying new opportunities and supporting sales pursuits. Additionally, you will be responsible for people management, talent development, and succession planning within the account, as well as providing thought leadership in delivery, methodology, technology, or business domains. Mandatory competencies for this role include proficiency in Core Java (Java 8+), API Middleware - Microservices, and Java Middleware - Springboot. As an Iris Software employee, you will have access to a range of perks and benefits designed to support your financial, health, and well-being needs, promoting a balanced and fulfilling professional and personal life. Embrace the opportunity to work at a company that prioritizes its employees" success and happiness, and join us on our journey of innovation and growth.,

As a Project Manager, you will oversee projects focused on AI/LLM OR knowledge processes specific to legal, life sciences, and medical domains. You will be responsible for coordinating project activities, managing resources, and ensuring successful project delivery in alignment with industry-specific requirements and standards. This role requires a deep understanding of data engineering principles, knowledge process outsourcing, and industry-specific challenges and opportunities. Key Responsibilities: Collaborate with stakeholders to define project scope, objectives, and deliverables, taking into account industry-specific requirements and standards. Develop comprehensive project plans, timelines, and resource allocation strategies tailored to the unique needs of KPO and data engineering projects in the LLM industry. Lead cross-functional project teams in executing project tasks according to established plans, ensuring adherence to quality standards and timelines. Monitor project progress, identify potential risks and issues, and implement mitigation strategies to keep projects on track and within scope. Utilize industry-specific tools and methodologies to manage and track project deliverables, milestones, and dependencies. Lead initiatives to streamline workflows, optimize resource utilization, and enhance project efficiency and effectiveness. Communicate effectively with stakeholders to manage expectations, solicit feedback, and address concerns throughout the project lifecycle. Allocate resources effectively, including data engineers, domain experts, and project support teams, to ensure optimal project performance and delivery. Collaborate with recruitment leads to address staffing needs and skill gaps, leveraging both internal and external talent as necessary. Define and implement quality assurance processes and standards specific to data engineering and KPO projects in the LLM industry, ensuring accuracy, reliability, and compliance with industry regulations. Conduct regular reviews and audits of project deliverables to identify areas for improvement and ensure alignment with stakeholder expectations. Identify opportunities for process improvement, innovation, and automation within AI/LLM and data engineering projects, leveraging industry best practices and emerging technologies. Skills/Experience/Qualifications: Proven experience as a Project Manager, with a focus on data engineering, knowledge process outsourcing domain. Strong leadership, communication, and stakeholder management skills, with the ability to build consensus and drive results in a complex and dynamic environment. Proficiency in project management tools and methodologies, as well as industry-specific software and technologies.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Mandatory Skills: RPA.: Experience: 5-8 Years.

SUMMARY Generate and process Purchase Orders (POs) as per internal requirements Verify material receipts against POs and track arrival dates versus committed timelines Coordinate with factory teams daily to update them on incoming orders Update system records for items already manufactured and ready for dispatch Enter warehouse - wise purchase receipts accurately (both domestic and import) Maintain daily updates on expected arrival of new stock Handle warehouse operations entries related to inventory movements Ensure Minimum Order Quantities (MOQs) are tracked and maintained in the system Coordinate with vendors for PO follow - ups, escalations, and delivery updates (via Operations Manager) Push vendors for timely delivery and adherence to schedules as needed Ensure clean documentation and system hygiene across purchase records Requirements 1 3 years of experience in purchase, procurement, or supply chain roles Strong understanding of PO cycles, warehouse coordination, and vendor management Proficient in Excel and basic inventory management systems (ERP or Zoho preferred) Detail - oriented, organized, and committed to process accuracy Able to handle high - volume data entry and follow - up without errors Good communication skills and ability to work with cross - functional teams Willing to work full - time from our office

Essential Responsibilities Facilitate the execution of all internal teams to effectively deliver Zetas contracted services to assigned clients. Issue Resolution - Tracking, triage and resolution of campaign, platform and/or infosec issues. Initial research of client issue in Zeta Marketing Platform. Coordination of Zeta SMEs, internal communications and ownership of resolution and follow-up actions. Script or revise RCA for client facing document. Client questions, research or data requests - tracking, initial triage, and resolution of all client questions or issues; coordination of requests that require an SME; keep client and CS informed of progress and/or potential need to escalate. Change Requests - Owns coordination of teams for project work from scoping, resource management, scheduling and delivery for project work, ownership of individual project status, calls and communications. Status Calls Coordinate updates related to service-based items for client status calls; present agenda items related to open issues/research/schedules of campaigns/project updates Resource Expense Management Ensures resources are effectively and profitably deployed in service of client. Collaborate with Client Success to identify areas for improvement and develop and implement plans to improve margin rates and continually monitor. Standards and procedures ensure adherence to all Zeta standards and procedures with an eye towards ways to elevate the client experience and improve efficiencies or speed to delivery. Desired Characteristics Experience 3-5 years working in a similar environment (service bureau, agency, digital marketing, or database experience) Strong verbal and written communication skills with client facing experience Cross functional team experience Project management, Process management experience Characteristics Ability to work under tight deadlines in a fast-paced environment Enthusiastic Team player Strong research and problem-solving skills Proficient in MS Word, PowerPoint, Excel Ability to work client time zone Strong written and verbal communication skills, supported by data and detail Flexible and adaptable to change (i.e., Can do attitude / self-starter / works well with others)

We are looking for a skilled Technical Consultant with 5 to 10 years of experience to join our team in the IT Services & Consulting industry. The ideal candidate will have a strong background in technical consulting and excellent problem-solving skills. Roles and Responsibility Collaborate with cross-functional teams to design and implement technical solutions. Provide expert-level support and guidance on complex technical issues. Develop and maintain technical documentation and reports. Conduct thorough analysis of technical problems and provide effective solutions. Stay up-to-date with industry trends and emerging technologies. Mentor junior team members and contribute to knowledge sharing initiatives. Job Requirements Minimum 5 years of experience in technical consulting or a related field. Strong understanding of software development life cycles and agile methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong analytical and problem-solving skills. Experience working with Wipro Limited is an added advantage.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Transformation Engineering Experience : 5-8 Years .

Delivery Management Essential Responsibilities: Facilitate the execution of all internal teams to effectively deliver Zetas contracted services to assigned clients. Issue Resolution - Tracking, triage and resolution of campaign, platform and/or infosec Initial research of client issue in Zeta Marketing Platform. Coordination of Zeta SMEs, internal communications and ownership of resolution and follow-up actions. Script or revise RCA for client facing document. Client questions, research or data requests - tracking, initial triage, and resolution of all client questions or issues; coordination of requests that require an SME; keep client and CS informed of progress and/or potential need to Change Requests - Owns coordination of teams for project work from scoping, resource management, scheduling and delivery for project work, ownership of individual project status, calls and Status Calls Coordinate updates related to service-based items for client status calls; present agenda items related to open issues/research/schedules of campaigns/project Resource Expense Management Ensures resources are effectively and profitably deployed in service of Collaborate with Client Success to identify areas for improvement and develop and implement plans to improve margin rates and continually monitor. Standards and procedures ensure adherence to all Zeta standards and procedures with an eye towards ways to elevate the client experience and improve efficiencies or speed to. Desired Characteristics: Experience 3-5 years working in a similar environment (service bureau, agency, digital marketing, or database experience). Strong verbal and written communication skills with client facing Cross functional team Project management, Process management. Characteristics: Ability to work under tight deadlines in a fast-paced Enthusiastic Team Strong research and problem-solving Proficient in MS Word, PowerPoint, Ability to work client time Strong written and verbal communication skills, supported by data and Flexible and adaptable to change (i.e., Can do attitude / self-starter / works well with others).

Role & responsibilities Spearheading complex initiatives as a key member within the Common Capabilities team, involving multiple stakeholders globally. Lead Know Your Customer ( KYC) application development team, understand stakeholder requirement, enable team to deliver technology solutions. Evaluate emerging and azure technologies, frameworks and tools to support business goals. Oversee the successful delivery of multiple service streams, and project execution, ensuring outcomes are achieved within scope, time, budget, and quality expectations. Align and manage a cohesive delivery team and working in the capacity of a technical PO to work closely with Business stakeholders Own the line management of the delivery team, including 1:1s, performance development, and identifying skill gaps aligned to WTWs growth areas: Data, AI, and Adoption & Change. Champion resource optimization, utilization, and project forecasting to ensure teams are supported and commercial goals are met. Act as a senior escalation point for internal and client teams, navigating delivery challenges and enabling smooth resolution of blockers. Build and maintain trusted relationships with clients and partners, acting as a strategic advisor who understands their goals and challenges. Drive a delivery culture rooted in accountability, creativity, and curiosity - balancing influence and support to get the best from people. Contribute to strategic business planning including team structure, resourcing, and evolving our business to meet strategic goals. Bring a change management mindset - both in how we deliver transformation for clients and in navigating change internally as we scale. Taking ownership in driving interactions within other WTW technology teams for all technical needs including Information Security related deliverables. The individual is expected to break a technical problem into high level deliverables which can be then picked up by the team to be distributed within the sprints. Experience in exploring Automation opportunities for optimizing technical delivery, e.g. Git Hub Co Pilot, Power Apps, GenAI, etc. The individual is expected to clearly present Solution designs to Key stakeholders. Any other tasks as requested by the manager from time to time. Preferred candidate profile 14 - 18 years of experience out of which minimum 6 years of experience as a Technical Delivery Lead, creating technical solutions using cloud native technologies. Experience in working around vulnerabilities and Guardrails, within a cloud ecosystem. Experience working in KYC Domain and as Technical Product Owner. Insurance Industry experience is value add Looking for candidate who has grown from technical development background Should be hands on with Agile and Scrum methodologies, someone who has worked Good with delivery that requires one to be involved in delivery of product features, implementations, Design developments etc. Should have understanding of CI/CD Pipeline and Azure DevOps. Should have led Product team, and from Technical product Background Strong stakeholder management is required

Role Description This role is responsible for overseeing the planning, execution and successful delivery of a specific program or a workstream of a larger customer program within Wipro, from deal closure to a steady-state. It may require the incumbent to lead large-scale software implementation across Managed Services, Vendor Consolidation, Digital Transformation, Business Transformation, Enterprise Resource Planning (ERP) Transformation, Customer Relationship Management (CRM) Transformation, IT Infrastructure / Upgrade, Cybersecurity Imp/Enhancement and / or Quality and Testing Programs. They will manage programs comprising of multiple Service Lines, engaging with one or more vendors and/or with customers/ stakeholders and/or suppliers across multiple geos/regions, of 10 million USD or higher TCV deals and be FPP, FCP, T & M and/or integrated in nature. The role holder is the point of contact for this specific program / workstream and is expected to drive the strategic planning, interface closely with cross-functional teams to ensure execution and successful delivery of the program. This role will involve collaborating with multiple service teams, cross-functional teams and managing client engagements. Success will be measured in terms of business outcomes driven in alignment with business objectives and the resulting benefits enabled for Wipro and customer's organization. The role holder is expected to hold and leverage a deep expertise in specific technologies and possess awareness of latest trends. Success is measured in terms of business outcomes driven, strategic direction provided for the program and the resulting benefits enabled for Wipro and customer's organization. They will also have a deep understanding of Waterfall and Agile process, be certified in Agile/ PMI and be able to manage FPP, FCP, T&M or Staff Augmentation programs. Essential Responsibilities Strategize, implement and maintain program initiatives in adherence with the organizational objectives. Lead the overall program management involving the implementation, customization, and integration of applications. Ensure strong governance that ties in with scope, schedule and change management, resource allocation and risk management strategies, to ensure successful program delivery. Work closely with project sponsor, cross-functional teams, internal GBLs/Service line teams and project managers to define the scope, deliverables, estimate the required resources, work plan, budget, schedule and ensure reporting and drive progress on the program objectives. Monitor program financials, including budget tracking, cost management, and resource allocation to achieve profitability targets. Monitor and deliver outputs/outcomes of the program and adapt strategies to optimize. Identify and highlight risks proactively and develop mitigation strategies. Establish and maintain quality standards, ensuring deliverables meet or exceed customer expectations through regular reviews and quality gates. Communicate program updates and business reporting to stakeholders and senior management. Assess and manage relationships with any third-party vendors to ensure successful program delivery. Manage any change or ambiguity that may arise in the critical path. Drive change management activities for the adoption of new packaged applications, including coordinating training and communication plans. Mobilize the operational support required from various parts of the organization. Assign and drive actions across all engaged entities and roles. Interact with other SPOCs in the larger business (as applicable) to manage integration and dependencies. Stay abreast of emerging technologies and industry best practices to make informed recommendations. Possess strong technical and delivery management skills. Lead and mentor a team for their professional growth. Foster a culture of innovation and collaboration. Key Skills Required Program Excellence : Strategic Thinking Execution Excellence Commercial Acumen for Profits, Revenues and Growth Risk and Governance Change Management Stakeholder Management Collaboration: Ability to Collaborate Across Different Points of View / Different Cultures/ Different teams Function, Collaborate to build alliances and find win-win solutions Conflict management with tact and diplomacy Outcome Ownership : Outcome Ownership Across the Program Resource Mobilisation Agile Implementation In Project Managing trade-offs against competing priorities Reliable Partner: Committed to Clients Success Builds Trust and Credibility Executive Presence Building High performing teams: Builds Successful Teams that Encourage High Performance Creative Intelligence: Creative Problem Solving and Innovation Practices Systems Thinking Resourceful Agility: Speed in adaptation, response and execution Learning agility, self-motivated to learn, ability to multi-task Qualifications 10+ years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing customer programs Excellent understanding of technologies and industry vertical domain areas. Demonstrated expertise in specified technology areas and awareness of latest trends in the industry Demonstrated experience in leading complex system integrations, data migrations and application customizations. Proficiency in risk management and financial analysis. Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends. Excellent communication, negotiation and stakeholder management skills, with the ability to interact effectively with senior executives, clients and cross-functional teams in a matrix set-up. Mandatory Skills: Delivery Management Experience : 10 YEARS.

Role Purpose As an experienced Scrum / Agile practitioner, you are responsible for managing the overall dependencies across multiple programs in a value stream. You should have very strong domain, business and technical knowledge along with exceptional communication and facilitation skills. You are responsible for managing dependencies and stakeholders across multiple Programs during the release and should be able to handle the complexities across 10-15 Scrum teams during the release and coordinate across the same. You are also responsible for project delivery and profitability (from Wipro perspective) and should be able to work closely with the ALM/SoSM to ensure increased team competency thus gaining operational efficiencies Do Ensure meeting of the programme(s) objective(s) in a LOB Understanding of the Business Strategy and budget allocation across various programme streams in the LOB (for different Wipro Scrum Teams) Understand the business outcome of the various programmes in the LOB aligned to business strategy Interface with SoSMs and help manage the dependencies of scrum teams across single/multiple programmes Ensure program health and maturity. Track key metrics at a LOB level and take appropriate action Define the capacity allocation of Wipro Scrum teams required across programmes in the LOB Interface with business and system architects on the architecture runway elaboration based on upcoming Sprint goals for all Scrum teams in the LOB MoSCoW (or similar methodology) adherence of Program Backlog at the Program level Track and Report business progress across the LOB by consolidating the outcome of teams Participate and assist teams in Release Planning Meetings to help synchronize between teams across locations Building synergies between scrum teams across locations and simplifying the interface between SoSM, Scrum Teams and other stakeholders Participate in LOB level Scrum of Scrum meetings and Governance meetings of all the Programs he/she is responsible for Highlight the risk and dependencies across all programs in the LOB to ensure achievement of release goals. Resolve impediments to ensure smooth sprint execution Resolve and further escalate impediments across teams to a minimum and ensuring ZERO impact on the overall Release schedule Responsible for CSAT as per organization norms and expectations. Ensure EWS, customer escalations and escalation resolution as per organization norms Enabling collaboration between Dev, Ops and other stakeholders to ensure availability of required environment Interact with Agile Line Manager to resolve internal impediments related to people and operations Expand the Wipro footprint / ensure repeat business in the LOB Communicate team success to client and Wipro stakeholders and leadership Participate in CoP initiatives in Wipro / account Represent the account in internal forums at a vertical / BU level (APR / QBR / MBR etc.) Responsible for performance management of SoSMs, Technical / System Architects, Product Owner and Agile Line Managers Responsible for bulge, account profitability, cash flow, and Value at risk Ensure resource forecast accuracy Responsible for invoicing (if SOW is at program level) Approves PDMR (if SoSM / ALM is not available) Mandatory Skills: Program Management. Experience: >10 YEARS.

Role Purpose The role incumbent is responsible for the successful execution of a low to medium complexity program & its profitability.It is a role requiring understanding of the individual program and how it interacts with other programs. The Program Manager is also responsible for customer satisfaction and to some extent to the commercial growth within the account. Do Financial : Is responsible for Gross margin achievement for the Program Is responsible for bonus received or penalty paid from/to the customers Adheres to project cash flow schedule Responsible for reducing value at risk (VaR) ($, days) Offering/competency: Is responsible for increasing project effort charged to domain experts Formulates an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else works as per the governance framework defined by the Program Director Creates a clearly defined and documented escalation mechanism in place Ensures governance ties in with Scope/Change Management Delivery/Customer satisfaction Leads and owns the Program Delivery (schedule/risk/issues/changes/dependencies) Helps establish the required execution and project methodologies synergizing customer and Wipro methodologies for meeting Program Quality-Cost-Delivery schedule Manages operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge) Handles customer escalations Responsible for meeting release compliances People Leads planning workshops and program steering committee meetings Develops and mentors project managers and PMO for exceptional performance from team members to improve performance Manages & Controls employee attrition rate Ensures that eligible employee are released for rotation" "Managing Customer Relationship and Scope Management Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively. Develops a common understanding and sign-off on requirements by the business users. Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications Provides wire-frames depicting user interface to give good view of the navigation" "Brand Building Initiatives Participates in initiatives which help in building Wipro Brand and developing progressive delivery.

Responsibilities Leader should have direct experience of managing delivery of Salesforce complex and large programs/accounts of size 800+ FTEs and revenue of $100+ Mn, manage C level customer relationships and identify opportunities of growth. Customer Success: Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices. Profitable growth: Ensure Y-o-Y 15% profitable growth and meet operating margins target. Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in pipeline. Enable/implement value added services and solutions to customer in line with Wipros offerings. Has good understanding of the delivery operational parameters and drive them to align to organization norms. Understand customer vision and proactively build solutions to manage sustained growth. Would be instrumental in delivery led growth by scoping/farming new opportunities within the accounts proactively. Align with the client partners to build winning solutions and deliver. Do Delivery Management Ensure seamless delivery of projects in a cluster of growth accounts Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement Ensure 100% compliance to Project SLAs, information security protocols etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Ensure adherence to program/ project charter in terms of schedule, quality, efforts and cost Drive account health across projects by conducting periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the account/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Collaborate and influence internal key stakeholders to ensure fulfillment, technology support and flawless delivery of projects Client Relationship Management Engage with client to opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients and enhance share of business Conduct regular customer connects (meetings/ visits/ video-conference) and Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design, monitor and share account performance dashboards/ reports with the clients periodically Drive delivery transformation with client engagement managers to adapt to new delivery models and instill new ways of working in customer organization Share Wipros capability and initiatives that may support/ fulfill customers needs Delivery governance across the accounts/ projects Review MIS and reports to monitor and track overall project/ account delivery management Conduct periodic reviews with the team (DMs/PMs) on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Resolve project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at an account level during reviews highlighting any critical project escalations and potential risks Enable revenue growth of the accounts within a vertical Identify opportunities for deployment of new technology, growth solutions and services in the account by bringing SL practices/ other capabilities for client solutioning Engage with existing customers to identify new business opportunities and increase the existing portfolio for an account by providing relevant solutions in order to increase delivery driven revenue Support pre-sales team to create and propose relevant solutions to the customer requirements/ request for proposals for a project in an account Support sales team with acquisition and traction of new deals by understanding the customer needs thereby ensuring higher conversion rate Operational Excellence Automation Focus Drive automation charter and related initiatives in all the accounts Develop, drive and deploy automation led solutions and service improvements to deliver value added services to the customers thereby driving customers business forward Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Innovation Focus Deploy new ways of working (Agile, DevOps etc) on the projects to improve quality, delivery speed and productivity parameters Drive value adds and BVMs; showcase them to customer in MRM & QBR to drive growth Plan for periodic idea campaign at account level and share the top ideas with customer during MRM / QBR Drive and deploy Knowledge Management across the accounts Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within an account Deploy the Wipros knowledge management portal across the account and monitor & track trainings

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score Mandatory Skills: Project Management. Experience: 8-10 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team

Exciting role as a Delivery Manager role with ac client of HeadSpace HR. Out client specialized in BFSI digital transformation domain. Role Overview As a Delivery Manager, you will drive the successful delivery of complex technology programs for leading BFSI clients, championing our Delivery 2.0 paradigm. You will be responsible for end-to-end execution, ensuring projects are delivered with agility, quality, and innovation, leveraging modern frameworks and accelerators developed in-house. You will play a key role in institutionalizing best practices, fostering a framework-first culture, and aligning deliveries with our LRS objectives. Required Skills & Experience Education: Bachelors/Master’s in Engineering, Computer Science, or related field. Project/Delivery Management: Experience in software delivery/project management, with at least 5 years in BFSI projects. Methodologies: Deep experience in Agile (Scrum/Kanban), and practical exposure to DevOps, CI/CD, and automation. Stakeholder Management: Strong client-facing skills, experience working with BFSI clients/CXOs. Technical Acumen: Good grasp of modern architectures (microservices, APIs, cloud-native), and delivery tools (Jira, Azure DevOps, etc.). AI-First Mindset: Exposure to AI-assisted development, automation, or willingness to drive adoption. People Leadership: Experience leading and motivating distributed teams; proven mentoring/ coaching ability. Metrics Orientation: Familiarity with delivery KPIs, NPS, framework adoption, and continuous improvement metrics.

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills: Technical Project Implementation. Experience: 8-10 Years.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Job TitleSenior Software Engineer Reporting ToManager Work LocationBengaluru 3 to 6 years of experience with developing end-to-end web applications using Microsoft stack of technologies. Strong development experience using .NET, C#, Angular and MS SQL. Contribute to the delivery of high-quality software by oneself and together with the team (including design, code, tests, documentation), Embrace Agile practices and well-known modulization practices Develop working relationships within the wider Eurofins IT community and with select Eurofins user groups. POSITION & OBJECTIVES: Job description: 3-6 years"™ experience in developing complex .Net, .Net Core applications, using .NET, C#, Angular and MS SQL Expected to have good knowledge of unit testing and domain so that quality code is developed. Knowledge of HTML & CSS Experience with Azure Experience working with Agile Scrum. Years of Exp4 to 6 years The candidate is expected to: Contribute to the delivery of high-quality software by oneself and together with the team (including design, code, tests, documentation). Embrace Agile practices and well-known modulization practices (UML). Develop working relationships within the wider Eurofins IT community and with select Eurofins user groups. Very good English communication skills (concise writing and orally convincing). Independent, Responsive problem solver, self-starter, and proactive actions. Eager to learn and continuously develop personal and technical capabilities. EVOLUTION: Technical discussions Managerial discussions HR discussion and final selection What we offer: A launch pad into various senior management opportunities "“ within the many business lines of Eurofins globally "“ or into the management hierarchy in our different corporate functions. The opportunity to grow your project management skills in a demanding, fast-growing organization. A chance to become part of a highly motivated international team of professionals. In a fast-growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).

Role Purpose The purpose of the role is to drive and improve delivery for mega-gamma/ key growth accounts by providing innovative solutions through automation and next generation technologies, ensuring right talent supply chain to enhance customer satisfaction and lead organic growth. Do Delivery Management Ensure seamless delivery of projects in a Mega Gamma/ Key Growth Account Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement Ensure 100% compliance to Project SLAs, information security protocols etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Ensure adherence to program/ project charter in terms of schedule, quality, efforts and cost Drive account health across projects by conducting periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the account/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Collaborate and influence internal key stakeholders to ensure fulfillment, technology support and flawless delivery of projects Client Relationship Management Engage with client to opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients and enhance share of business Conduct regular customer connects (meetings/ visits/ video-conference) and Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design, monitor and share account performance dashboards/ reports with the clients periodically Drive delivery transformation with client engagement managers to adapt to new delivery models and instill new ways of working in customer organization Share Wipros capability and initiatives that may support/ fulfill customers needs Delivery governance across the accounts/ projects Review MIS and reports to monitor and track overall project/ account delivery management Conduct periodic reviews with the team (DMs/PMs) on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Resolve project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at an account level during reviews highlighting any critical project escalations and potential risks Enable revenue growth of an account within a vertical Identify opportunities for deployment of new technology, growth solutions and services in the account by bringing SL practices/ other capabilities for client solutioning Engage with existing customers to identify new business opportunities and increase the existing portfolio for an account by providing relevant solutions in order to increase delivery driven revenue Support pre-sales team to create and propose relevant solutions to the customer requirements/ request for proposals for a project in an account Support sales team with acquisition and traction of new deals by understanding the customer needs thereby ensuring higher conversion rate Operational Excellence Automation Focus Drive automation charter and related initiatives in an account Develop, drive and deploy automation led solutions and service improvements to deliver value added services to the customers thereby driving customers business forward Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Innovation Focus Deploy new ways of working (Agile, DevOps etc) on the projects to improve quality, delivery speed and productivity parameters Drive value adds and BVMs; showcase them to customer in MRM & QBR to drive growth Plan for periodic idea campaign at account level and share the top ideas with customer during MRM / QBR Drive and deploy Knowledge Management across the account Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within an account Deploy the Wipros knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Spearhead quarterly demand forecasting and resource planning aligned to requirements of the account/ projects Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Lead upskilling initiatives across the account Prioritize and identify essential skills required across accounts/ projects to facilitate and drive right supply chain across the account Partner with competency group and talent transformation team to drive upskilling initiatives within an account Support workforce transformation team to identify and deploy multi-skilling upgradation model for all account employees Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within an account in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Mandatory Skills: Delivery Management. Experience: 10 YEARS.

A Project Manager is responsible for the success of IT projects within IT solution areas Project Manager at Levaral will be a part of Development team and will be responsible for developing and updating the project plans, submitting project deliverables, ensuring adherence to quality standards Project Manager approves and ensures the completion of new project development, design of new processes, and adoption of new strategies and/or projects within the time limit Provides technical direction to team members for the development, design, and systems integration for client engagement from definition phase through implementation Applies significant knowledge of industry trends and developments to improve service to our clients Consistently delivers high-quality services to our clients Holds regular status meetings with the development team Skills Required Project manager with PMP certification is more preferable Should possess excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical and non-technical audiences Should be active, self-assured for future growth with pleasing personality and must be able to handle a team of 5-20 people Qualification Experience Required Candidate with post graduate education as in BE (IT/CS/CE), MBA (IT), MCA or MSc IT can apply Candidate must have of 2 years of relevant experience as Project Manager in an IT industry

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules Technical Delivery Manager Job Requirements Assess RPA opportunities considering interplay of multiple factors to arrive at Go / No-Go Understand process flows from process walkthroughs / recordings and arrive at draft biz case with Cost Benefits Analysis Finalize business case with several inputs – Costs, Benefits, Risks, Challenges etc.– and obtain approval from stakeholders Convert approved Business Cases into Project plans and execute projects using Agile, SAFe, Scrum approach Handle multiple projects simultaneously and work with various stakeholders to achieve project success Strong technical skills in emerging technologies like Generative AI / Agentic AI with industry wise LLM model knowledge Expected Profile • Strong understanding of RPA concepts and project experience in AI/ML model development • Experience in working with technical design documents • Strong knowledge of emerging technologies like LLM models & concepts for AI implementation • Experience in working on Build Automation tools using Python scripts • Experience in working on Agile/ Devops model and cloud related models • Having micro services development experience is an added advantage • Identify defects or observations that are potential impacts or risks for the functionality • Come up with approaches for a given problem statement • Design, build and maintain efficient and reusable components • Design, build and maintain industrywide AI/ML models applications • Cross team / Multiple team co-ordination skills required – ability to interact with multiple stakeholders, project participants to achieve project success • Strong communication skills – Written and Oral. Role requires drafting various reports & periodic email communication with stakeholders • Help maintain code quality using project quality standard (or using tools) • Debug and Troubleshoot problems in existing code • Maintain updates to source codes with GitHub for the latest changes and appropriate status. Location: This position can be based in any of the following locations: Chennai, Gurgaon For internal use only: R000107183

We are seeking an experienced People Manager The ideal candidate will have at least 5 years of experience managing large teams-50 people and possess strong technical knowledgeConduct weekly one-on-one meetings with individual employees discuss Required Candidate profile should have technical knowledge as they will be taking to people in all areas Project Monitoring and Reporting Monitor project progress and address any roadblocks or issues encountered by team members